Coinmama exchange – December 2018 review

Coinmama Cryptocurrency Marketplace
Coinmama Cryptocurrency Marketplace
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Should you buy bitcoin, ether or other leading cryptocurrencies on Coinmama? Our review can help you decide.

Founded in 2013, Coinmama aims to make it quick and easy for users to exchange their fiat currency for cryptocurrency. This popular cryptocurrency marketplace allows users to buy bitcoin (BTC), ether (ETH) and three other leading digital currencies with their credit or debit card.

So, how does Coinmama work and is it the best place for you to buy cryptocurrency? Let's take a closer look at its features and drawbacks to find out.

Product Name Coinmama Cryptocurrency Marketplace
Fiat Currencies USD, EUR
Cryptocurrencies BTC, ETH, ETC, BCH, LTC, ADA, QTUM, XRP
Deposit Methods Cash
Credit card
Debit card
Bank transfer (SEPA)
Trading Fee 5.90%
Deposit Fees Credit card: 5%
Withdrawal Fees None

Pros

  • Live pricing in US dollars and euros
  • Buy fractions of a bitcoin
  • Easy to review all your order
  • Buy direct from the site – no middleman
  • Multi-language site

Cons

  • Does not accept PayPal, American Express or Discover
  • Can’t link to your bank account to expedite new purchases
  • No smartphone app
Disclaimer: This information should not be interpreted as an endorsement of cryptocurrency or any specific provider, service or offering. It is not a recommendation to trade.

What is Coinmama?

Coinmama is a global online marketplace designed to make it as simple and straightforward as possible to buy digital currency. Founded in 2013, it's helped more than 1 million people in 188 countries buy crypto coins and tokens using fiat currency. Coinmama is a subsidiary of Slovakian company NBV International s.r.o., which is based in Bratislava and is a daughter company of money service business New Bit Ventures Ltd.

You can buy bitcoin and other currencies on Coinmama by completing the following steps:

  1. Register for an account. You'll need to provide your name, email address, country of residence and proof of ID.
  2. Enter transaction details. Specify which digital currency you want to buy and how much you want to purchase.
  3. Choose your payment method. Select the credit or debit card you will use to pay for the transaction.
  4. Fill out the payment form. Provide your card details and follow the prompts.
  5. Complete payment. The final step is to submit your payment and confirm your cryptocurrency wallet address.

Which cryptocurrencies can I buy?

Coinmama users can buy seven cryptocurrencies through the platform:

  • Bitcoin (BTC)
  • Ether (ETH)
  • Litecoin (LTC)
  • Bitcoin Cash (BCH)
  • Cardano (ADA)
  • Qtum (QTUM)
  • Ethereum Classic (ETC)
  • Ripple (XRP)

However, unlike on a conventional exchange, you can't sell your crypto coins or tokens back to Coinmama. So if you want to sell your digital currency, you’ll need to use a different service.

Go to site Coinmama's website

Available countries

Coinmama is currently available in more than 180 countries worldwide, including Australia, and it also accepts all local currencies. A full list of supported countries is available on the Coinmama website.

Which payment methods are accepted?

  • Visa credit/debit cards
  • Mastercard credit/debit cards
Go to site Coinmama's website

How much will it cost me to use Coinmama?

The company charges a 5.9% transaction fee for each purchase. However, credit card and debit card transactions attract an additional 5% fee from Coinmama’s payment processors. It's also worth checking with your bank or card issuer beforehand to find out whether you will also need to pay a cash advance fee for the transaction.

Fee
Transaction fee5.9%
Credit card purchase fee5%
Cash advance feeVaries (may be charged by your bank or card issuer)

Buying $1,000 of bitcoin on Coinmama

Let’s consider the actual cost to you if you wanted to buy $1,000 worth of bitcoin through Coinmama. (FYI, at the time of writing in September, 2017, the price of one bitcoin is just above $4,500.)

Coinmama PurchaseRateCost
BitcoinReal-time$1,000
Coinmama fee5.5%$55
Credit card purchase fee5%$50
Cash advance feeDependent on bank or credit card issuerUnknown
Exchange rate feeCoinmama prices are set in USD and Euros. If you are using another currency, your bank or credit card may assess a currency exchange fee.Unknown
TOTAL KNOWN COST$1,105

It will cost you at least $1,105 to buy $1,000 worth of bitcoin using Coinmama. It might even be more, if you are assessed a cash advance fee or a fee for using a currency other than US dollars or euros.

What is a rate lock?

The price of bitcoin and most other digital currencies can fluctuate wildly. To avoid any problems that this may cause, Coinmama “locks” the crypto rate at the time of purchase. This means you will receive exactly the amount of coins or tokens you ordered, regardless of whether the price went up (or down) between the time you placed the order and when you receive your coins.

How soon can I get my cryptocurrency?

There are a few key factors that affect how long you'll have to wait before you can access your funds:

  • Time for bank or credit card processor to verify your payment
  • Time required for you to confirm your digital wallet address
  • Time for the blockchain to confirm each transaction

Once your payment has been approved and you have confirmed your wallet, Coinmama usually sends the coins within 10 minutes. You'll then have to wait for the relevant blockchain to confirm the transaction, which may take another 10 minutes.

Are there any transaction limits?

The minimum amount you can purchase in any one transaction with Coinmama is US$60 or equivalent. Daily and monthly transaction limits also apply as follows:

  • Daily limit: 5,000 USD/EUR
  • Monthly limit: 20,000 USD/EUR

Is it safe to use Coinmama?

Coinmama is a registered money service business based in Slovakia. The company has been selling digital currency since 2013 and employs a couple of key security measures to help ensure the safety of customer funds. These include encrypting personal details and documents and never storing customer credit card details on its website or servers.

However, there's always an element of risk when buying cryptocurrency online, so make sure to exercise normal safety precautions.

Customer support

Coinmama offers support via email (support@coinmama.com) and zendesk. However, it also offers an online help centre with answers to a wide range of frequently asked questions.

Coinmama pros & cons

Pros

  • Live pricing in US dollars and euros
  • Makes it easy to buy crypto using your credit or debit card
  • 5 digital currencies offered
  • Buy direct from the site – no middleman
  • Buy crypto in more than 180 countries worldwide

Cons

  • Cannot sell cryptocurrency through Coinmama, only buy
  • Does not accept PayPal, American Express or Discover
  • High fees
  • No smartphone app

Next steps

First, carefully review Coinmama's features to decide if you want to make a purchase through the platform. If you want to get started with Coinmama, register for an account on the platform’s website. It's then just a matter of registering for an account, choosing which cryptocurrency you'd like to buy, completing payment and confirming your wallet address.

Disclaimer: Cryptocurrencies are speculative, complex and involve significant risks – they are highly volatile and sensitive to secondary activity. Performance is unpredictable and past performance is no guarantee of future performance. Consider your own circumstances, and obtain your own advice, before relying on this information. You should also verify the nature of any product or service (including its legal status and relevant regulatory requirements) and consult the relevant Regulators' websites before making any decision. Finder, or the author, may have holdings in the cryptocurrencies discussed.
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