Can I buy a car online with bad credit?

Yes, some online car loan lenders work with borrowers who have less-than-perfect credit. You might need to show proof of stable income or provide a larger deposit. Comparing lenders online can help you find one that accepts your credit profile.

Is it safe to buy a car entirely online?

Yes, if you buy through a reputable dealership or platform. Make sure the website uses secure payment systems, has verified contact details and is licensed. It's also worth checking independent reviews and ensuring you receive all the car's paperwork before transferring funds. If you're buying a car through an online marketplace, it's best to visit the car in person first. If you can bring a mechanic with you to assess the vehicle that's even better.

Can I trade in my old car when buying online?

Many online car retailers and dealerships allow trade-ins as part of the purchase process. You'll usually enter details about your vehicle online, receive an estimated valuation and the final offer will be confirmed after a physical inspection.

Do online car dealerships deliver anywhere in Australia?

Delivery availability depends on the dealership or platform. Larger networks may offer Australia-wide delivery, while smaller sellers might limit delivery to certain states or cities. Always confirm delivery costs and timeframes before finalising your purchase.

Can I get finance pre-approval before choosing a car online?

Yes. Many online lenders and comparison sites let you apply for pre-approval so you know your budget before you start shopping. This can help you negotiate with confidence and streamline the buying process.

What documents do I need to buy a car online?

You'll typically need identification, proof of income, proof of address and driver's licence details. If you're applying for a loan, you may also need bank statements and employment verification.

What happens if the car isn't as described when it arrives?

Australian Consumer Law protects buyers if the car isn't as advertised. Contact the seller immediately to resolve the issue. If that doesn't work, you can raise a complaint through your state's consumer protection agency or the platform's dispute process.

Do online car prices include registration and on-road costs?

Not always. Some listings show the drive-away price, while others don't include registration, stamp duty or dealer delivery fees. Always check the price breakdown before agreeing to purchase.

Can I still inspect a car before buying it online?

Yes. Many online dealers offer virtual tours or inspections and some can arrange in-person viewings. If you're buying privately, you can also organise a third-party mechanic to inspect the vehicle for peace of mind.

How does returning or cancelling an online car purchase work?

Return or cancellation policies depend on the seller. Some online dealerships offer short cooling-off periods or satisfaction guarantees, while private sales might not. Always read the terms and conditions before you buy.