NRMA Caravan Insurance

If your home is a castle, then a caravan is a kingdom. Keep yours protected with NRMA Caravan Insurance.

NRMA Caravan Insurance offers a range of cover options, as well as a 24 hour claims line, Whether you’re set up in a caravan park or hitting the road, there’s probably a cover option to suit you. But which policy is right for you? Here’s a quick breakdown of what is provided.

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What cover options do they have?

  • Trailer Insurance. If you have a trailer, this option might be right for you. It protects you against loss or damage to your trailer caused by certain incidents, emergency repairs, and liability cover, as well as cover for storage costs and vandalism or malicious acts.
  • On-site Caravan Insurance. If you’re leaving your caravan on-site, then this could be the cover for you, protecting you against loss or damage caused by certain incidents such as fire, theft, storm or earthquake. You’re also covered for emergency repairs and liability repairs and you can purchase additional cover such as annex cover.
  • Touring Caravan Insurance. If you’re footloose and on the road often, then you may consider touring caravan insurance, which covers your caravan while you’re driving it. This type of cover includes protection for collisions, towing, lay up cover and more.

How does each cover type compare?

Want to know more? Here’s a breakdown of how these cover types compare against each other. Each policy takes into consideration how your trailer or caravan might be used and protects against possible risks. Additional cover is available at an increase to your premium, so be sure to discuss these options with NRMA Insurance to make certain you have the level of protection you need.

Trailer InsuranceOn-site InsuranceTouring Insurance
Accidental Damage
Collision
Earthquake and Tsunami
Explosion
Fire, Flood and Rainwater Run-off
Storm and Storm Surge
Theft or Attempted Theft
Vandalism or Malicious Act
Caravan Contents
Emergency Repairs
Food Spoilage
Replacement Caravan or Trailer
Storage Costs
Temporary Accommodation
Towing
Additional Contents Cover for Caravan
Annex Cover
Lay Up Cover
Lability Cover

What additional cover options are there?

  • Additional contents cover. You can protect more of your belongings for a higher premium. There’s a limit of $1,000 cover per item.
  • Annex cover. If you keep an annex off your main property, you can purchase cover to include any contents, as well as damage to your trailer or caravan up to an agreed amount. The amount will be based on the condition of the annex.
  • Lay Up Cover. If your trailer or caravan isn’t going to be used for a period of months, lay up cover allows you reduce your premium while maintaining certain cover options in place for up to 6 months.

What exclusions are there?

As with all insurance policies, there are a number of exclusions you need to keep in mind when selecting your cover. These include loss, damage or death as a result of:

  • General depreciation (rust, corrosion, mold, wear and tear, etc.)
  • Natural events (unless mentioned in your policy) and animals (vermin, insects, birds, etc)
  • Illegal use or lawful seizure
  • Acts of terrorism, riot, civil commotion or war
  • Faulty design or workmanship
  • Mechanical, structural or electrical failure
  • Failure to secure your on-site caravan, touring caravan, annex or trailer, or leaving it in an unsafe position

As well as these policy exclusions, NRMA Insurance will not accept claims for:

  • Repairs to old damage
  • Incidents that occur outside the policy
  • Loss of value of your on-site caravan, touring caravan, annex or trailer
  • The cost of fixing faulty repairs
  • Tyre damage caused by road cuts, punctures, bursts or braking
  • Damage that occurs outside Australia

What excess do I need to pay?

An excess is the amount you contribute towards the cost of your claim. There are 3 types of excesses:

  • Basic
  • Age (touring caravan only)
  • Hail or cyclone (not applicable for Tasmania).

The type of excess you need to pay depends on what you are claiming. For example, when you make a claim for loss or damage caused by hail or a cyclone, you must pay a hail or cyclone excess in addition to the basic excess. Your certificate of insurance will show the amount and types of excess that apply to your policy. A claim is only accepted if the total amount you are claiming for is more than any excesses that apply to your claim.

How do I make a claim?

You make a claim in three simple steps:

  1. Collect details if they apply to the incident, such as: full name, residential address, contact number for all drivers involved, make, model, registration number and insurance details for the vehicles.
  2. Lodging your claim via the NRMA Insurance website: nrma.com.au/claims or calling the 7 days-a-week/24-hour claims line: 131 123
  3. If needed and covered by your policy, towing will be arranged for your touring caravan or trailer
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