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Starting your own company is a great way to turn your window cleaning skills into an ongoing venture. From buying the right equipment to getting your business structure right, we explain the key steps involved in getting your company up and running.
A window cleaning business specialises in providing professional window cleaning services to customers. Broadly, there are two types of window cleaning businesses: Commercial window cleaners who specialise in rope access window cleaning, and window cleaners who work on houses and low-rise buildings.
Here are some of the essential skills for running a window cleaning business:
For rope access window cleaning, it is industry standard to have an Industrial Rope Access Trade Association (IRATA) abseiling licence or equivalent. For residential window cleaners, a formal qualification is not absolutely essential, but you can improve your skills through training. The most common qualification for this kind of work is a Certificate II in Cleaning Operations. This course covers all kinds of cleaning situations and the skills required, so you'll have a broad range of expertise to offer in your business.
Some states require a licence to do window cleaning work in Australia. The New South Wales government requires a minor maintenance and cleaning licence for any work valued at more than $5,000 (including GST) in labour and materials. You should check the licence requirements for the state you are working in.
As you'll be travelling to various locations, your business hub will essentially be your vehicle. You may need a van or ute big enough to carry all your supplies. As well as this, you'll want good quality window cleaning equipment, such as:
Structuring your business will depend on a variety of factors including your startup costs, the number of people on your team and your long-term goals.
Let's take a look at two of the more typical business models for a window cleaning business:
It's essential to have legal documents in order so that you're protected if there are any disputes with the customer or third party. For a window cleaning business, here are some of the most essential documents to consider:
In addition, online legal services can be helpful if you need advice on setting up your business, or if you face specific legal issues in the course of running your business. Here are the types of lawyers you might need to consult with:
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
The first thing you'll want to do is build a digital presence for your business. There are some free ways to do this, including registering your business on Google My Business, listing on free online classified sites like Yellow Pages and setting up a Facebook page. In addition to this, you can start reaching customers quickly in your area by using online marketplaces such as:
Most of these freelancing platforms have apps which you can download and get real-time updates on job postings. You can also message directly with potential customers.
Business directories such as White Pages and True Local are additional places you can use to list your services.
Your pricing will depend largely on if your business provides residential or high-rise commercial window cleaning services. According to ServiceSeeking, average window cleaning costs around $35 an hour, but charges for commercial cleaning can go up to $90 per hour for high-rise buildings.
When determining prices, it's worth taking a look at sites like Airtasker and Oneflare, as well as other window cleaning businesses in your area to see what your competitors are charging. Your pricing will also depend on your own experience and other factors such as distance to locations, whether it is a multiple storey house with limited access and what cleaning products are required. In most cases, window cleaning businesses will charge by the hour, but some window cleaners will charge per window panel.
What insurance does a window cleaner need?
You'll typically need to get Public Liability Insurance to ensure you and your business are protected. This will cover risks such as third-party injuries, liability to subcontractors and the risks of cleaning equipment causing injury to people or property. You can get quotes from insurers like AAMI and NRMA, or reach out to an insurance broker.
What does a window cleaning estimate include?
When pricing a window cleaning job, you'll need to do a site check and include multiple factors, such as the number and size of the panes, accessibility to the windows, sills and tracks, the level of dirt and average prices in your region.
Should I join a franchise or start my own business?
There are pros and cons for each option. If you join a franchise, they will provide support and training, and they can also help you find customers through marketing campaigns. However, as a franchisee, you will have to pay a fee, and you may have restrictions in terms of what products you can use and what geographical areas you can service.Back to top
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