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Once you have your solar panel system in place, it's time to kick back and enjoy the benefits. Unfortunately, while solar panels perform fairly well when left to their own devices, there are plenty of faults and problems that can affect their output or operation.
With this guide, we'll walk you through how to check if your system is under-performing and what you might be able to do about it. Keep in mind that solar systems will realistically never operate at 100% efficiency. On a good day, you may get about 80% or so of a panel's maximum rated output.
Note: Solar service are not available in the Northern Territory, Tasmania and Western Australia.The first step is to check whether or not your solar panels are actually under-performing. When you had your system installed, you should have been provided with a manual or other resource giving you an outline of how much power it should be producing each month.
Armed with this information, you can compare it with the data from your inverter. You can either take readings from the digital display directly, such as measuring how many kWh it's produced on a given day when the sun goes down. If you do this for a few days in a row, you should get a picture of how it's performing.
Easier still may be using your inverter manufacturer's website portal or app where production over different periods of time will be presented in simple graphs. You can then compare this data directly to your expected production.
It may be tempting to use your power bill to analyse your system's performance, but energy bills are actually a poor way of doing this since all they include is how much you've earned from feed-in tariffs.
This doesn't tell you anything about how much power you produced or indeed how much of that you consumed – only how much was unused and sent back to the grid. Add this to the fact that power bills are usually issued only every few months and it makes them a terrible diagnostic tool.
Now that you know your solar system is under-performing, you'll want to head outside and actually take a good look at the panels. Here are some things to watch out for:
If you've satisfied yourself that there isn't anything physically wrong with your panels, it's time to take a look at your solar inverter, which should be a tiny box somewhere in your garage or along the side of your house. Most inverters have lights indicating system health: green or blue means it's in working order, while a red, yellow or flashing light could indicate a problem.
Check the screen for an error code, hop onto the manufacturer's website to get some idea of what the problem might be, or ring your installer for advice. Inverters can experience problems as the result of grid faults, earthing problems or a whole host of other reasons.
If you've gone through all of these and still can't figure out the problem, contact your installer anyway and see if they can offer any advice.
If drops in production seem to be intermittent and not happening constantly, remember that there are all sorts of factors that can affect your panels' output, including:
If you're really interested in tracking your panels' performance accurately, you might do well to invest in a third-party meter and monitoring software. These can detect low or zero output, alerting you to potential system faults via SMS or email.
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