Exetel scraps all NBN plans for a single $80 deal – is it worth it?
Exetel has replaced its entire NBN lineup with the 'One Plan', which it believes is a simpler way for Aussies to get fast internet.
Exetel, owned by Superloop, previously offered a range of NBN speed tiers from NBN 25 to NBN 250.
But for most people, those numbers don't mean much.
That's why it's doing what no other NBN provider, to our knowledge, has done yet - offering a single plan that takes the guesswork away at a fairly reasonable price.
What is Exetel's new NBN plan?
Exetel's 'One Plan' will offer 500Mbps download speeds and 50Mbps upload speeds and cost $80 a month.
These speeds are good enough for big households - you can stream, game and browse on multiple devices at the same time.
Downloading large files can take seconds, and uploading things like videos should also be relatively fast.
The cost of the plan is fairly reasonable for a couple of reasons:
- Exetel's NBN 25 plan started at $72 a month, while its NBN 250 plan - the fastest speed tier it offered before the overhaul - was priced at $104 a month and delivered speeds of up to 250Mbps.
- 500Mbps plans aren't widely available, so we don't have an average price for that speed. However, the average cost of an NBN 250 plan in our database is $113 a month. With Exetel's $80 plan, you're getting double the speed for cheaper.
Are there any other perks of signing up with Exetel?
There are a few bonus features that might entice you, including:
- Refer a Friend, where you and your friend both get $1 off your monthly bill for as long as you both stick with Exetel.
- 'Warp Speed' upgrades to 1GB speed (1000Mbps) for an extra $1 a day.
- Ability to 'hibernate' your internet plan while you're away.
Is there a catch?
The main catch is that you need a Fibre to the Premises (FTTP) or a Hybrid Fibre Coaxial (HFC) NBN connection to access these speeds.
Secondly, these are pretty fast speeds, and you might not actually need them.
But given how expensive the slower speed tiers have become following multiple price hikes over the last couple of years, it's not a bad idea to pay for faster speeds you won't fully use if it turns out to be one of the cheaper options anyway.
Just make sure to compare other NBN plans before deciding.
You can also enter your address on Exetel's website if you're unsure of your NBN connection type. There's also a chance your address qualifies for a free upgrade to FTTP from NBN Co.
What happens to existing Exetel customers?
You can stay on your current plan or request to switch to the new 'One Plan', as long as it's available at your address.
There's also the option to switch to its parent company, Superloop.
Here's a look at its fixed-line NBN plans and offers:
| Plan | Price | Total savings | |
|---|---|---|---|
| Superloop NBN Everyday (NBN 25) | $55 a month for the first 6 months, then $72 a month ongoing | $102 over 6 months | |
| Superloop NBN Extra-value (NBN 50) | $65 a month for the first 6 months, then $85 a month ongoing | $120 over 6 months | |
| Superloop NBN Family (NBN 100/20) | $75 a month for the first 6 months, then $95 a month ongoing | $120 over 6 months | |
| Superloop NBN Power Home (NBN 100/40) | $85 a month for the first 6 months, then $99 a month ongoing | $84 over 6 months | |
| Superloop NBN Superfast (NBN 250/25) | $89 a month for the first 6 months, then $104 a month ongoing | $90 over 6 months | |
| Superloop NBN Superfast Plus (NBN 250/100) | $85 a month for the first 6 months, then $99 a month ongoing | $84 over 6 months | |
| Superloop NBN Lightspeed (NBN 1000) | $85 a month for the first 6 months, then $109 a month ongoing | $144 over 6 months |
Why is Exetel now offering only one plan?
NBN speed tiers are about to get a little more complicated as NBN Co introduces even faster speeds from September 2025.
However, it's up to the providers how they approach these changes.
It seems like Exetel is jumping the gun with a new strategy already.
"The telco industry has delivered confusion disguised as control. Way too many plans and too much jargon. And not fast or simple enough. Exetel is changing that today," Mehul Dave, group executive, consumer, at Exetel's parent company, Superloop, said in a media release.
If you see through all the plans and promo periods and that whole game of intentional confusion, and you just want fast, reliable internet - this is for you. It's 80 bucks. 500 Mbps. No gimmicks.
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