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How fast is iiNet Internet?

Let's crunch the numbers to see how iiNet performs compared to other top Aussie telcos.

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iiNet has a reputation for top-notch customer service, with no shortage of awards highlighting its success in getting Aussies connected swiftly and smoothly.

Customer service alone isn't enough, though. As demand for streaming video and other data-intensive services increases, so too does the need for fast and reliable Internet. To gauge whether iiNet delivers on this front, we've collected results from a range of broadband performance reports below. By comparing these results with those from other Australian telcos, you can see whether iiNet is fast enough for your needs.

If you're an existing iiNet customer, you can use our speed test tool to see how fast your connection is.

Typical evening NBN speeds

NBN plans are categorised according to four main speed tiers, but those tiers don't always paint the most accurate picture of the speeds you'll end up getting. Factors like network congestion prevent Internet providers from hitting a tier's maximum speeds, which is why the Australian Competition and Consumer Commission (ACCC) issued guidelines encouraging providers to advertise the typical evening speeds their customers receive during the busy hours of 7pm to 11pm.

Typical evening speeds can differ dramatically from provider to provider, making them a valuable point of comparison when shopping for NBN plans. In the table and chart below, you can see how iiNet's typical evening speeds compare against other NBN providers – namely, those with the fastest typical evening speeds in the Standard tier. To compare iiNet against even more NBN providers, take a look at our guide to the fastest peak-hour NBN providers in Australia.

Provider
iiNet
TPG Broadband
Belong Broadband
Tangerine Broadband
Vodafone Broadband
Kogan Broadband

Netflix speeds

With streaming services continuing to replace over-the-air TV, the demand for fast and reliable performance on platforms like Netflix has grown. In response, Netflix now publishes the Netflix ISP Speed Index, a report that ranks telcos by their average download speeds when streaming Netflix during "prime time".

Below, you can see how fast iiNet streams Netflix compared to the other telcos tracked in the Netflix ISP Speed Index:

Data updated for Oct 2020 from the Netflix ISP Speed Index

Provider Average Prime Time Netflix speed
Telstra NBN 4.82Mbps
Optus NBN 4.74Mbps
Aussie Broadband 4.63Mbps
iiNet NBN 4.60Mbps
TPG NBN 4.57Mbps
Exetel 4.47Mbps
Telstra non-NBN 4.56Mbps
Optus non-NBN 4.23Mbps
MyRepublic NBN 4.29Mbps
iPrimus 4.32Mbps
Dodo 4.32Mbps
iiNet non-NBN 4.19Mbps
TPG non-NBN 4.17Mbps
MyRepublic non-NBN 3.36Mbps

YouTube speeds

As popular as streaming Netflix is, it pales in comparison to the time Aussies spend watching videos on YouTube. That's why ensuring your Internet provider can deliver snappy YouTube performance is a must.

Thankfully, Google makes this easy with the Google Video Quality Report. Unlike a standard speed test, the Google Video Quality Report tracks the percentage of high definition (HD) YouTube streams an Internet provider delivers at different times of the day. Google averages these results over 30 days to account for any anomalies. The closer the result is to 100%, the less buffering and pixelation a telco's customers had to deal with.

In the chart and table below, you can see how consistent iiNet's YouTube streams are compared to the telcos at the top of Google's rankings.

Data updated for Oct 2020 from Google's Video Quality Report

Provider 24-hour video quality average Peak-hour video quality average Overall video quality rating
Foxtel Broadband NBN 97.13% HD 98.00% HD 97.56% HD
Telstra NBN 95.79% HD 96.00% HD 95.90% HD
Dodo NBN 95.75% HD 96.00% HD 95.88% HD
TPG 95.33% HD 95.80% HD 95.57% HD
Activ8me 95.17% HD 95.60% HD 95.38% HD
iiNet 91.58% HD 92.00% HD 91.79% HD

Steam speeds

If PC gaming has a home, it's Steam. The digital games storefront is far and away the most popular source for video games on PC. As such, downloading games from Steam needs to be fast, a fact that Steam itself acknowledges by tracking the average download speeds of a variety of Aussie telcos.

To see where iiNet sits in Steam's speed rankings, check out the chart below:

Data updated for Oct 2020 from Steam

Provider Average download speed on Steam
Aussie Broadband 41.2Mbps
MyRepublic 34.1Mbps
Exetel 28.7Mbps
Vodafone 26.1Mbps
Telstra 24.4Mbps
Optus 26.5Mbps
iiNet 22.5Mbps
TPG 24.6Mbps
iPrimus 20.1Mbps
Dodo 18.4Mbps

ACCC broadband performance data

While "typical evening speeds" are a good indication of an NBN provider's performance, they're still contingent on that provider accurately reporting those figures. To deter providers from fudging the numbers, the ACCC conducts its own speed tests on the largest Aussie telcos. It releases these results in a quarterly report that highlights how close each telco came to hitting the maximum speeds possible during the peak evening hours of 7pm to 11pm.

Take a look at the chart below to see how iiNet performed against the other telcos included in the ACCC's latest report:

Data updated for Oct 2020 from ACCC Broadband Performance Report

Provider Percentage of Max. Download Speed (busy hours)
TPG 86.70%
Optus 85.50%
Aussie Broadband 85.30%
MyRepublic 84.80%
iiNet 84.20%
Telstra 83.10%
Exetel 82.80%
Dodo 80.40%
iPrimus 80.40%

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