iiNet speed test

Check if your iiNet plan is working the way it should be with our quick Internet speed test.

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iiNet is one of Australia's most well-known Internet providers, with a number of awards for customer satisfaction under its belt.

If you're on an iiNet plan and think it's not performing the way it should, a speed test can help you figure out whether it's running slower than usual.

Click "Go" below to get started

Get your results in 30 seconds

Once the speed test is finished, take note of your download and upload speeds.

There are a number of results you'll get with our Internet speed test, but the most important ones to look for are your download and upload speeds.

  • Download speed. This is how quickly you receive data from the Internet. To figure out if your Internet's running slower than it should be, make sure you know what speed tier your iiNet plan is on.
  • Upload speed. This is how quickly you can send data to the Internet. It's usually less important than your download speed unless you upload a lot of large files.

What should my iiNet speed be?

The speed you should be getting on your iiNet plan depends on which speed you're signed up to. These are the maximum speeds for iiNet's plans:

  • iiNet NBN 12. Maximum 12Mbps download, 1Mbps upload. Typical evening speed of 12Mbps.
  • iiNet NBN 25. Maximum 25Mbps download, 5Mbps upload. Typical evening speed of 22Mbps.
  • iiNet NBN 50. Maximum 50Mbps download, 20Mbps upload. Typical evening speed of 48Mbps.
  • iiNet NBN 100. Maximum 100Mbps download, 20Mbps upload. Typical evening speed of 85Mbps.

In reality, you probably won't reach these maximum speeds and will get a result from the speed test that's much closer to the typical evening speed on your plan.

To help you figure out whether your download result for your iiNet speed is normal, take your result and match it to the speed tier your plan is on. If your download speed seems to be significantly slower than the typical evening speed, you may want to look into it.

  • Example: If your result was 43Mbps and you're on iiNet's NBN 50 plan, your speed is lower than the typical evening speed of 48Mbps, but not by too much. If your result was 30Mbps on iiNet's NBN 50 plan, then you've got cause for concern.

We'd recommend trying a few fixes which we've covered below, or chatting to iiNet's support crew to see if there's a bigger problem going on.

iiNet ADSL and naked DSL speed

You can't buy a new ADSL connection from iiNet, but its ADSL plans have the same general speeds as all other ADSL connections. You can expect a maximum download speed of 24Mbps and an average download speed of 8Mbps in Australia.

Unfortunately, there's not much you can do if you're getting slow ADSL speeds. The NBN rollout has been completed in Australia as of December 2020, so your greatest hope would be to upgrade to an NBN plan and get more control over what speed you get.

Is iiNet a fast Internet provider?

iiNet has been pretty middle of the pack in terms of typical speeds on the last few ACCC Broadband Performance speed reports.

To see how iiNet performed in the most recent report, click here. This report shows how reliable iiNet is at delivering the speeds it advertises.

Whether iiNet is a fast provider for you will also depend on a number of factors such as the following:

  • Distance to your modem. The farther away your modem is and the more obstacles in the way (like walls), the weaker your Wi-Fi signal.
  • Old/damaged equipment. Outdated or broken equipment can significantly impact your connection speed.
  • Low bandwidth. This is either because you're on a low speed cap plan or there are too many people online at the same time in your household.
  • Too many devices. Having too many devices connected at once can eat up your bandwidth and also cause interference between Wi-Fi signals, which worsens your connection.

Think you've got iiNet speed problems?

Here's 2 things you can do to confirm that the problem isn't just a one-off.

  1. Do a speed test outside of peak hours. If your speed tests are only slow during periods of high congestion (basically from 7-11pm), it might be the result of other people in your area clogging up the line. If it's slow outside of these hours too, you might want to consider upgrading your plan or switching providers.
  2. Hardware fixes. Anything from moving your laptop closer to your modem or using your Ethernet cable for a direct connection can help speed up your connection. See more fixes in our guide here.

If it seems like nothing is helping and you're still not getting decent speeds, give iiNet a call. If the technical team can't sort out your problem, consider upgrading or changing your Internet plan.

iiNet technical support: 13 22 58
Available 24/7

Compare NBN plans here

Using the table below, you can adjust the speed filter and find a plan that's faster than what you have now.

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