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Robo-advisor Customer Satisfaction Awards 2023

We asked 700+ Australians to rate their robo-advisor platforms based on performance, fees, user experience and customer service – here's who came out on top.

Finder robo-advisor medal Robo-advisor winner

Spaceship Voyager

Spaceship Voyager

We asked 700+ Australian investors to share their opinions about their robo-advisor platform. Spaceship came in first place with an overall score of 4.34/5. 89% of users said they would recommend Spaceship Voyager as an investment app. It's worth noting that Spaceship is a micro-investment platform with 3 high-growth portfolios to choose from. As such, it does not offer "advice" features.

Robo-advisor methodology

Highly commended

Stockspot

Stockspot

Stockspot came in second place with an average score of 4.14/5. Of the 90 users surveyed, 85% said they would recommend Stockspot to friends or family. Stockspot is one of Australia's first and largest robo-advisors, offering multiple portfolio options to suit various risk profiles.

InvestSMART

InvestSMART

InvestSMART was placed third with an average score of 4.07/5. Of the 89 customers surveyed, 82% said they would recommend InvestSMART to others. The platform offers diversified and single-asset class portfolios as well as experts to manage security selection and portfolio rebalancing.

Robo-advisor ratings 2023

BrandOverall satisfactionCustomers who'd recommend
Spaceship Voyager★★★★★ 4.34/589%
Stockspot★★★★★ 4.14/585%
InvestSMART★★★★★ 4.07/582%
QuietGrowth★★★★★ 3.92/574%
Raiz Invest★★★★★ 3.85/568%
Clover★★★★★ 3.81/567%

Why you can trust our awards

expert advice
Expert analysis
Finder worked with leading insights company Dynata to ask Australians to rate the brands they know and use for our Customer Satisfaction Program.
help
They're comprehensive
We asked 726 Australians to rate their robo-advisor products based on several factors including whether they would recommend it to a friend.
independent
They're independent
Some winners may be partners but this never influences our decisions. All winners are based on a clear methodology and must meet editorial standards.

Robo-advisor methodology

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