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Crypto Trading Platforms Customer Satisfaction Awards 2023

We asked 885 Australians to rate their experience with cryptocurrency trading platforms based on customer service, ease of use, value for money and more.

Finder crypto trading platforms logo Crypto trading platforms winner

BTC Markets

BTC Markets

We asked 885 Australians for their opinions about crypto trading platforms. BTC Markets came in first overall, scoring 4.3/5. Of the 66 people surveyed who used BTC Markets, 84% said they would recommend the platform. BTC Markets received exceptional scores for its ease of use and customer service.

Crypto trading platform methodology

Highly commended



Swyftx ranked in second-place for customer satisfaction, earning an overall score of 4.1/5. Of the 97 people surveyed who used Swyftx, 90% said they would recommend the platform. Swyftx was scored highly for its ease of use.



Coinspot ranked in third-place for customer satisfaction, earning an overall score of 4.0/5. Of the 83 people surveyed who used Coinspot, 80% said they would recommend the platform. Coinspot was scored highly for its ease of use.

Crypto trading platform ratings 2023

BrandOverall satisfactionCustomers who'd recommend
BTC markets★★★★★ 4.20/584%
Swyftx★★★★★ 4.12/590%
CoinSpot★★★★★ 4.00/580%
Independent Reserve★★★★★ 3.95/580%
Binance★★★★★ 3.91/581%★★★★★ 3.88/575%
Kraken★★★★★ 3.88/573%
eToro★★★★★ 3.82/570%
CoinJar★★★★★ 3.78/574%
Digital Surge★★★★★ 3.66/565%
Coinbase★★★★★ 3.65/564%

Why you can trust our awards

expert advice
Expert analysis
Finder worked with world leading insights company Dynata to ask Australians to rate the brands they know and use for our Customer Satisfaction Awards program.
They're comprehensive
We asked 885 Australians to rate the cryptocurrency trading platforms they use based on several factors including whether they would recommend it to a friend.
They're independent
Some winners may be partners but this never influences our decisions. All winners are based on a methodology and must meet editorial standards.

Crypto trading platforms methodology

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