Finder Electricity Providers Customer Satisfaction Awards 2026

We surveyed thousands of Australians about their electricity providers experience to find the top providers.

Finder's Customer Satisfaction Awards highlight the electricity brands Aussies love and trust most, based on their overall satisfaction and experience.

Our awards are nationally representative as well as broken down by state for NSW, VIC, QLD and SA.

Most Loved Electricity - QLD: Alinta Energy

Most Loved Electricity - QLD badge

Alinta Energy won Most Loved Electricity - QLD with a score of 3.87.

Loved Brand badge Loved Brand

Red Energy

Red Energy earned a Loved Brand badge for electricity in QLD.

EnergyAustralia

EnergyAustralia was honoured as a Loved Brand for electricity in QLD.

Top Value Electricity - QLD: Red Energy

Top Value Electricity - QLD badge

Red Energy won Top Value Electricity - QLD with a score of 3.98.

Value badge Value

Alinta Energy

Alinta Energy received a Value badge for electricity in QLD.

EnergyAustralia

EnergyAustralia was recognised for Value for electricity in QLD.

Most Reliable Electricity - QLD: Red Energy

Most Reliable Electricity - QLD badge

Red Energy won Most Reliable Electricity - QLD with a score of 4.42.

Reliable badge Reliable

AGL Energy

AGL Energy earned a Reliable badge for electricity in QLD.

Alinta Energy

Alinta Energy was honoured for Reliable service in electricity in QLD.

Most Trusted Electricity - QLD: Red Energy

Most Trusted Electricity - QLD badge

Red Energy emerged as Most Trusted Electricity - QLD with a score of 4.02.

Trusted Brand badge Trusted Brand

Alinta Energy

Alinta Energy received a Trusted Brand badge for electricity in QLD.

Origin Energy

Origin Energy was recognised as a Trusted Brand for electricity in QLD.

Legendary Service Electricity - QLD: Red Energy

Legendary Service Electricity - QLD badge

Red Energy won for Legendary Service Electricity - QLD with a score of 4.11.

Quality Service badge Quality Service

Alinta Energy

Alinta Energy earned a Quality Service badge for electricity in QLD.

EnergyAustralia

EnergyAustralia was honoured for Quality Service with electricity in QLD.

Most Recommended Electricity - QLD: Red Energy

Most Recommended Electricity - QLD badge

Red Energy won Most Recommended Electricity - QLD with a score of 4.

Recommended Brand badge Recommended Brand

Alinta Energy

Alinta Energy received a Recommended Brand badge for electricity in QLD.

EnergyAustralia

EnergyAustralia was recognised as a Recommended Brand for electricity in QLD.

Most Loved Electricity - NSW: Red Energy

Most Loved Electricity - NSW badge

Red Energy won Most Loved Electricity - NSW with a score of 4.03.

Loved Brand badge Loved Brand

ENGIE (previously Simply Energy)

ENGIE received a Loved Brand badge for electricity in NSW.

Alinta Energy

Alinta Energy was honoured as a Loved Brand for electricity in NSW.

Top Value Electricity - NSW: ENGIE (previously Simply Energy)

Top Value Electricity - NSW badge

ENGIE won Top Value Electricity - NSW with a score of 4.12.

Value badge Value

Red Energy

Red Energy earned a Value badge for electricity in NSW.

AGL Energy

AGL Energy was recognised for Value for electricity in NSW.

Most Reliable Electricity - NSW: ENGIE (previously Simply Energy)

Most Reliable Electricity - NSW badge

ENGIE won Most Reliable Electricity - NSW with a score of 4.33.

Reliable badge Reliable

Red Energy

Red Energy received a Reliable badge for its electricity in NSW.

Alinta Energy

Alinta Energy was honoured for Reliable service in electricity in NSW.

Most Trusted Electricity - NSW: ENGIE (previously Simply Energy)

Most Trusted Electricity - NSW badge

ENGIE was the winner for Most Trusted Electricity - NSW with a score of 4.21.

Trusted Brand badge Trusted Brand

Red Energy

Red Energy earned a Trusted Brand badge for electricity in NSW.

AGL Energy

AGL Energy was recognised as a Trusted Brand for electricity in NSW.

Legendary Service Electricity - NSW: Red Energy

Legendary Service Electricity - NSW badge

Red Energy won for Legendary Service Electricity - NSW with a score of 4.17.

Quality Service badge Quality Service

ENGIE (previously Simply Energy)

ENGIE received a Quality Service badge for electricity in NSW.

Alinta Energy

Alinta Energy was honoured for Quality Service in electricity in NSW.

Most Recommended Electricity - NSW: ENGIE (previously Simply Energy)

Most Recommended Electricity - NSW badge

ENGIE won Most Recommended Electricity - NSW with a score of 4.12.

Recommended Brand badge Recommended Brand

Red Energy

Red Energy earned a Recommended Brand badge for electricity in NSW.

Alinta Energy

Alinta Energy was honoured as a Recommended Brand for electricity in NSW.

Most Loved Electricity - VIC: Red Energy

Most Loved Electricity - VIC badge

Red Energy won Most Loved Electricity - VIC with a score of 4.1.

Loved Brand badge Loved Brand

Lumo Energy

Lumo Energy received a Loved Brand badge for electricity in VIC.

Alinta Energy

Alinta Energy was honoured as a Loved Brand for electricity in VIC.

Top Value Electricity - VIC: Lumo Energy

Top Value Electricity - VIC badge

Lumo Energy was the winner for Top Value Electricity - VIC with a score of 4.01.

Value badge Value

Red Energy

Red Energy earned a Value badge for its electricity in VIC.

ENGIE (previously Simply Energy)

ENGIE (previously Simply Energy) was recognised for Value in electricity in VIC.

Most Reliable Electricity - VIC: Red Energy

Most Reliable Electricity - VIC badge

Red Energy was the winner for Most Reliable Electricity - VIC with a score of 4.28.

Reliable badge Reliable

Lumo Energy

Lumo Energy received a Reliable badge for electricity in VIC.

Origin Energy

Origin Energy was honoured for Reliable service in electricity in VIC.

Most Trusted Electricity - VIC: Red Energy

Most Trusted Electricity - VIC badge

Red Energy won Most Trusted Electricity - VIC with a score of 4.15.

Trusted Brand badge Trusted Brand

Lumo Energy

Lumo Energy earned a Trusted Brand badge for electricity in VIC.

Origin Energy

Origin Energy was recognised as a Trusted Brand for electricity in VIC.

Legendary Service Electricity - VIC: Red Energy

Legendary Service Electricity - VIC badge

Red Energy won for Legendary Service Electricity - VIC with a score of 4.25.

Quality Service badge Quality Service

Lumo Energy

Lumo Energy received a Quality Service badge for electricity in VIC.

Alinta Energy

Alinta Energy was honoured for Quality Service in electricity in VIC.

Most Recommended Electricity - VIC: Red Energy

Most Recommended Electricity - VIC badge

Red Energy won Most Recommended Electricity - VIC with a score of 4.12.

Recommended Brand badge Recommended Brand

Lumo Energy

Lumo Energy earned a Recommended Brand badge for electricity in VIC.

Alinta Energy

Alinta Energy was honoured as a Recommended Brand for electricity in VIC.

Most Loved Electricity - SA: Lumo Energy

Most Loved Electricity - SA badge

Lumo Energy was the winner for Most Loved Electricity - SA with a score of 4.18.

Loved Brand badge Loved Brand

Alinta Energy

Alinta Energy received a Loved Brand badge for its electricity in SA.

EnergyAustralia

EnergyAustralia was honoured as a Loved Brand for electricity in SA.

Top Value Electricity - SA: Lumo Energy

Top Value Electricity - SA badge

Lumo Energy won Top Value Electricity - SA with a score of 4.17.

Value badge Value

Alinta Energy

Alinta Energy earned a Value badge for its electricity in SA.

EnergyAustralia

EnergyAustralia was recognised for Value in electricity in SA.

Most Reliable Electricity - SA: Alinta Energy

Most Reliable Electricity - SA badge

Alinta Energy won Most Reliable Electricity - SA with a score of 4.42.

Reliable badge Reliable

Lumo Energy

Lumo Energy received a Reliable badge for electricity in SA.

EnergyAustralia

EnergyAustralia was honoured for Reliable service in electricity in SA.

Most Trusted Electricity - SA: Lumo Energy

Most Trusted Electricity - SA badge

Lumo Energy was the winner for Most Trusted Electricity - SA with a score of 4.23.

Trusted Brand badge Trusted Brand

Alinta Energy

Alinta Energy earned a Trusted Brand badge for electricity in SA.

EnergyAustralia

EnergyAustralia was recognised as a Trusted Brand for electricity in SA.

Legendary Service Electricity - SA: Alinta Energy

Legendary Service Electricity - SA badge

Alinta Energy won Legendary Service Electricity - SA with a score of 4.21.

Quality Service badge Quality Service

Lumo Energy

Lumo Energy received a Quality Service badge for electricity in SA.

EnergyAustralia

EnergyAustralia was honoured for Quality Service in electricity in SA.

Most Recommended Electricity - SA: Lumo Energy

Most Recommended Electricity - SA badge

Lumo Energy was Most Recommended Electricity - SA with a score of 4.07.

Recommended Brand badge Recommended Brand

Alinta Energy

Alinta Energy earned a Recommended Brand badge for electricity in SA.

EnergyAustralia

EnergyAustralia was recognised as a Recommended Brand for electricity in SA.

Most Loved Electricity - National: Red Energy

Most Loved Electricity - National badge

Red Energy was the winner for Most Loved Electricity - National with a score of 4.10.

Loved Brand badge Loved Brand

Alinta Energy

Alinta Energy received a Loved Brand badge for electricity - national.

AGL Energy

AGL Energy was honoured as a Loved Brand for electricity - national.

Top Value Electricity - National: Red Energy

Top Value Electricity - National badge

Red Energy was the Top Value Electricity - National with a score of 3.95.

Value badge Value

Alinta Energy

Alinta Energy earned a Value badge for electricity - national.

ENGIE (previously Simply Energy)

ENGIE (previously Simply Energy) was recognised for Value in electricity - national.

Most Reliable Electricity - National: Red Energy

Most Reliable Electricity - National badge

Red Energy was the Most Reliable Electricity - National with a score of 4.29.

Reliable badge Reliable

Alinta Energy

Alinta Energy received a Reliable badge for electricity - national.

Origin Energy

Origin Energy was honoured for Reliable service in electricity - national.

Most Trusted Electricity - National: Red Energy

Most Trusted Electricity - National badge

Red Energy won for Most Trusted Electricity - National with a score of 4.12.

Trusted Brand badge Trusted Brand

Alinta Energy

Alinta Energy earned a Trusted Brand badge for electricity - national.

EnergyAustralia

EnergyAustralia was recognised as a Trusted Brand for electricity - national.

Legendary Service Electricity - National: Red Energy

Legendary Service Electricity - National badge

Red Energy won for Legendary Service Electricity - National with a score of 4.18.

Quality Service badge Quality Service

Alinta Energy

Alinta Energy received a Quality Service badge for electricity - national.

AGL Energy

AGL Energy was honoured for Quality Service in electricity - national.

Most Recommended Electricity - National: Red Energy

Most Recommended Electricity - National badge

Red Energy was the winner for Most Recommended Electricity - National with a score of 4.02.

Recommended Brand badge Recommended Brand

Alinta Energy

Alinta Energy earned a Recommended Brand badge for electricity - national.

AGL Energy

AGL scored a Recommended badge for electricity - national.

How we picked our 2026 Customer Satisfaction Awards winners

Over 50,000 Aussies rated brands they've used for Finder's 2026 Customer Satisfaction Awards. Consumers assess brands within a product category across various metrics, including trust, customer service, value and overall satisfaction.

Meet our experts

Graham Cooke

Graham Cooke, Head of consumer research

Graham Cooke is Finder’s Head of Consumer Research, leading the team responsible for gathering and analysing data on everything from consumer spending and saving habits to how different financial products perform in the real world.

Mariam Gabaji

Mariam Gabaji, Editor, utilities

Mariam is Finder's utilities expert. She's responsible for reviewing the criteria we use to determine award winners across each category.

Chris Jager

Chris Jager, Senior editor, Finder Shopping

Chris is the lead editor at Finder Shopping. He has been writing about consumer issues for 15 years.

Explore past Finder Customer Satisfaction Award winners

Sources

Mariam Gabaji's headshot
Written by

Senior Utilities Editor & Tech Expert

Mariam Gabaji is a journalist with 13 years of experience, specialising in consumer topics like mobile services and energy costs. Her work appears in the ABC, Yahoo Finance, 9News, The Guardian, SBS, 7News, A Current Affair and Money Magazine. Mariam holds a Bachelor of Arts in Journalism and was a finalist for the 2024 and 2025 IT Journalism Award for Best Telecommunications Journalist. See full bio

Mariam's expertise
Mariam has written 510 Finder guides across topics including:
  • Energy
  • Mobile
  • Broadband
  • Consumer tech

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