How do I make a price protection claim with my credit card?

You'll need to follow the claim process that's outlined in your credit card's insurance policy booklet. But in general, you'll need to apply online or by phone and include things such as the receipt for the item purchased and the catalogue or a photo showing it at a cheaper price nearby.

What purchases are covered by a guaranteed pricing scheme?

Guaranteed pricing schemes typically cover physical items you've bought with your credit card in-store in Australia. For example, a TV, laptop, jewellery, shoes or suitcase. Some policies also cover household furniture. But most policies won't cover software, food or secondhand items.

Where can I find the insurance terms and conditions for a credit card?

The bank or brand's website includes links to the complimentary insurance policy. This document typically includes details for all the insurance available. So if a card offers price protection cover and travel insurance, they'll usually be included in the same insurance policy document.

Is price protection cover available on all credit cards?

No, price protection cover is not available on all credit cards. It is typically offered on premium or high-end cards. Check with your card issuer to see if it is included with your card.

What is the maximum amount I can claim under price protection cover?

The maximum claim amount varies by card issuer and card type. It may be a fixed amount or a percentage of the purchase price. Review your card's terms or contact your issuer for specific limits.

Can price protection cover be used for online purchases?

Yes, price protection cover generally applies to online purchases, provided the item meets the cover's criteria. Ensure you keep all relevant documentation and check your card's terms for any online purchase restrictions.

How long do I have to make a claim after purchasing an item?

The timeframe for making a claim varies by card issuer, but it can be as little as 21 days and is usually no more than 60 days from the purchase. Verify the specific timeframe with your card issuer to ensure you meet the deadline.