Allianz Care Australia OSHC Review

On-campus support at universities across Australia and 24/7 assistance and telehealth are some of the reasons worth choosing Allianz Care Australia OSHC.

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The Allianz OSHC policy is designed for 500 Student Visa holders and helps out with the basics while you're living and studying in Australia. It covers you for private and public hospitals admissions, ambulance transportation, GP visits, medical tests and prescription medicine.

Pros

  • Allianz Care Australia is Australia's largest OSHC provider, with on-campus support at various universities across the country and 24/7 telehealth services.
  • Unlike other insurers, Allianz Care Australia OSHC lets you select exactly how many months you need insurance, ideal if you're in Australia for less than a year.

Con

  • A 12-month policy costs around $529 a year, similar to other providers, but like them, you'll still incur out of pocket expenses if you need medical care.

Get quote for Allianz Care Australia OSHC

Name Product Visa Compliant Smartphone Claiming Private Hospital GP Visits Pharmaceutical Price
Allianz Care Australia Overseas Student Health Cover
$300 ($600 for families)
From $43.00 per month
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Allianz Care Australia OSHC: Our verdict

Allianz is good if:

  • You need to meet condition 8501 of your visa – to hold adequate health cover.
  • You want to avoid ambulance fees.
  • You won't be covered by Medicare or want more cover.

Allianz is not great if:

  • You want covered for services like dental, optical and physio.
  • You're coming to Australia but not as a student – you'll need a OVHC.

Review by our insurance writer Gary Hunter

What types of health insurance does Allianz OSHC offer?

Hospital icon

Hospital Coverage

All of Allianz's hospital policies include the minimum requirements of providing restricted cover for rehabilitation, psychiatry and palliative care. It also offers full cover for accidents and ambulance rides, plus transport and accommodation support if your round trip for hospital admission is more than 200km.

Allianz Care Australia OSHC provides the following cover for students:

  • In-hospital medical services. Allianz Care Australia will pay 100% of the MBS fee for in-hospital medical services, 100% of the OSHC rate (varies by state) for shared-ward public hospital accommodation, same-day services, accident and emergency and outpatient medical and post-operative services and 100% of insurable costs in a contracted private hospital with a minimum of shared-ward accommodation.
  • Some Out-of-hospital medical services. Allianz Care Australia will pay 100% of the Medicare Benefits Schedule (MBS) fee for medical services such as GP visits and 85% of the MBS fee for other services such as specialist visits, pathology and radiology.
  • Prescription medication. Allianz Care Australia will pay a benefit for expenses exceeding the Pharmaceutical Benefits Scheme (PBS) patient contribution limit up to $50 per prescribed item and up to a maximum annual amount of $300 for singles and $600 for families.
  • Surgically implanted prostheses. Allianz Care Australia will pay 100% of the cost of items that appear on the Federal Government's Australian Prostheses list.

Extras icon

Extras coverage

Like most OSHC policies, Allianz Care doesn't automatically cover extras – but you can pay more to get OSHC Extras. This can cover some common services like:

  • Dental. Up to $500 per year for basic restorations, extractions and oral surgery.
  • Optical. 75% towards the cost of glasses, frames and contact lenses (up to $150 per year)
  • Physiotherapy. Up to $350 per year towards physio, chiropractic and osteopathic consultations and treatment.

Ambulance icon

Ambulance coverage

Allianz will pay 100% of the cost of ambulance transport by an approved ambulance service for admission to hospital or emergency treatment only. This can be an important reason for getting OSHC in Australia as ambulance services aren't covered by Medicare, so can cost over one thousand dollars.

Allianz Care Australia OSHC complaints

We looked at the 2020 Ombudsman health insurance complaints. Here's how Allianz (which is underwritten by Peoplecare) stacked up:

  • It's a generally reliable and trustworthy service – it had a similar proportion of complaints compared to its market share.
  • It had proportionally more complaints than some large health funds that also offer OSHC, including Medibank and and Bupa.
This chart shows the weighted volume of complaints received by each health fund, according to the Commonwealth Ombudsman. The lower the number, the better. Peoplecare (who underwrite Allianz OSHC policies) is tenth overall in this ranking. The weighting ensures that funds are compared fairly; larger funds serve more customers so can potentially get more complaints.

Allianz OSHC eligibility, general exclusions, waiting periods and excesses

Now let's take a look at Allianz Care Australia OSHC in more detail:

  • Eligibility. To be eligible for cover, you must be an international student on a student visa (or applying for one) or an eligible spouse, de facto, child or stepchild of an international student.
  • General exclusions. Benefits are not payable for IVF and assisted reproductive services, treatment outside Australia, treatment arranged prior to arrival in Australia, transport into or out of Australia, treatment covered by other entitlements and elective cosmetic surgery.
  • Waiting periods. Waiting periods must be served for pre-existing medical conditions (12 months), pregnancy-related conditions (12 months) and pre-existing psychiatric conditions (2 months) unless deemed an emergency, in which case waiting periods may be waived.
  • Excesses. No excesses are payable under Allianz Care Australia OSHC.

Are there any out-of-pocket costs for treatment?

It differs based on whether you're treated in-hospital or out-of-hospital:

Hospital

In-hospital

If you are treated in a public hospital, there will not usually be any out-of-pocket costs, since public hospitals charge the exact fee stated in the Medicare Benefits Schedule (MBS) and Allianz Care Australia covers 100% of your MBS fee.

However, you may face out-of-pocket costs in a private hospital. One major reason for this is the gap charge. Private hospitals and doctors are free to charge over and above the MBS fee (this additional amount is called the gap).

Luckily, Allianz Care Australia has agreements in place with a wide network of private practitioners throughout Australia, with whom they've negotiated lower rates for their members. You can find these providers on the website or through the app.

Nurse

Out-of-hospital

Your Allianz Care Australia policy will cover 100% of the MBS fee if you need to go to a GP. Some doctors charge more than this, and you'll be responsible for the difference (called the gap). If you don't want this extra charge, you'll need to look for a "bulk billing" practitioner. These doctors charge only the MBS fee, so you owe nothing.

Your policy also covers 85% of the MBS fee for specialist visits. If you visit a specialist, you'll be responsible for the additional 15% plus any gap. Unless you get OSHC extras cover, you won't be covered for other out-of-hospital expenses such as dental, physio or optical.

Allianz OSHC frequently asked questions

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2 Responses

    Default Gravatar
    malatiSeptember 13, 2021

    I am 485 visa holder of australia and I am paying 70.20 per month for allianz health cover. Is there any way that i can get i eye test cover by this insuarance.

      Avatarfinder Customer Care
      JamesSeptember 16, 2021Staff

      “Hi Malati,

      Whether or not you’ll be covered for eye exams depends on the kind of policy you have. My hunch is you’re describing Allianz’s entry level plan – Budget Working Cover – which usually only covers some in-hospital services.

      However, to be sure of what’s included in your policy, and to see how much it’d cost to upgrade, I’d recommend you speak with Allianz directly.

      Regards,
      James

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