Taxback – Australian Tax Refund and Returns Specialists

Screenshot 2015-06-03 13.27.17Claiming tax back doesn’t have to be taxing. will help you get your maximum refund and work on a no refund, no fee basis. So why not give it a try?


Taxback is an international tax return and advice company, that helps people file over 130,000 returns per year, including 23,000 right here in Australia. They have over 20 offices worldwide, with several here in Australia including Sydney, Melbourne, Cairns, Perth, Darwin and Brisbane. They also offer live assistance available in person, over the telephone or online, in a wide range of languages. Their agents of fully authorised to give advice in Australia, and they have experts in tax for backpackers, students or those looking to get their superannuation back.

What services does provide?

Taxback provides a range of services to Australians and non-Australians. You’ll find a quick summary of each below, followed by a table of their fees and charges.

Backpacker tax refunds

If you’ve been in Australia on a Working Holiday Visa or on the Youth Mobility Scheme, and have paid tax through your employment then Taxback can help you get your tax back. They have an online calculator that will give you an idea of your return amount and they work on a no refund, no fee basis. So it’s well worth sticking in your numbers and seeing if you’re entitled to any money back.

Superannuation refunds

If you’re leaving Australia then you’ll want to get your hands on your superannuation pot before you go. Why wouldn’t you? You’ve been paying 9.5% of your wages over $450 in to it, depending on your age, it could be worth a lot of money. Taxback provides a service to allow you to get your hands on your money, for a small fee.

Student tax refunds

If you’re a student here in Australia, then there’s a chance you’ve worked on the side to supplement your income and cover your study costs. This also means that you might be able to claim back any tax you’ve paid. Taxback claims that its average student tax return is $2,600, so it’s well worth looking into.

New Zealand tax refunds

If you’re an Australian who has spent time working in New Zealand, then you could be entitled to claim back some or all of your tax paid. This will depend on your earnings and how long you worked there for, but it’s worth looking into if it gets you back a few dollars.

Irish tax refunds

If you’ve been living and working in Ireland and have paid tax there, then you might be able to claim it back. According to their website the average return is €880 (about $1,700) and, as always, you’ll pay for your Taxback services on a no refund, no fee basis.

UK tax refunds

If you’ve been living in the UK, have returned to Australia and have paid tax there, then you might be able to claim it back. According to their website the average return is £963 (about $1,900) and as above, you’ll pay for your services, only if you get money back.

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What fees do they charge?

Taxback has a range of services for a range of fees. They try, wherever possible, to offer flat fees, which should make what you’ll pay easy to understand. Here is a breakdown of their services and charges.

It’s also worth bearing in mind that Taxback only charge you once your refund has been received, so you pay nothing up front.

Here is a summary of the offerings and fees:

CitizenshipRefund amountChargeHandling fee
Non-residentUnder $150$87Additional
Non-resident (early assessment)Any9% or your refund (minimum of $99)Additional
Non-resident (Superannuation refund)Any20% of refundAdditional
Australian residentsAny9% or your refund (minimum of $99)Additional
Australian citizenAny$99Included
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Frequently asked questions

Will I definitely get money back?

No, sadly not. Tax returns depend upon your earnings and circumstance. Taxback do work on a no money down basis though, so even if you’re not sure it’s worth looking into.

Is this legal?

Yes, completely. You might have heard stories in the news about unpaid tax or tax avoidance, but this is not them. Reclaiming paid tax is available completely legally for people in certain circumstances, and Taxback are one of many reputable companies that will help you do that.

Is it going to take a lot of work?

No, not really. Taxback, or your tax advisor, will do most of the work for you, but you will need to dig out some information for them. If you think you’ve a chance of getting money back, it is often a good idea to at least try.

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