Taxback: Global tax refund service

About Taxback.com.au

Taxback is an international tax return and advice company, that helps people file over 130,000 returns per year, including 23,000 here in Australia. They have over 20 offices worldwide, with several in Australia including Sydney, Melbourne, Cairns, Perth, Darwin and Brisbane. They also offer remote assistance available over the telephone or online, in a wide range of languages. Their agents are fully authorised to give tax return advice in Australia, and they have experts in tax for backpackers, students or those looking to get their superannuation back.

What fees does Taxback.com charge?

Taxback has a range of services for a range of fees. They try, wherever possible, to offer flat fees, which should make what you'll pay easy to understand. It's also worth bearing in mind that Taxback only charges you once your refund has been received, so you pay nothing up front.

For basic employee tax returns, you'll pay a fee starting from $99. This includes standard salary or wages plus work-related tax deductions. If you're a small business owner or if you've got investments like shares or property to claim, it'll cost you more. These more complex returns are priced on a case-by-case basis. You'll receive a quote before submitting your tax return.

What services does taxback.com provide?

Taxback provides a range of services to Australians and non-Australians. You’ll find a quick summary of each below.

Backpacker tax refunds

If you’ve been in Australia on a Working Holiday Visa or on the Youth Mobility Scheme, and have paid tax through your employment then Taxback can help you get your tax back. They have an online calculator that will give you an idea of your return amount and they work on a no refund, no fee basis. So it’s well worth sticking in your numbers and seeing if you’re entitled to any money back.

Student tax refunds

If you’re a student here in Australia, then there’s a chance you’ve worked on the side to supplement your income and cover your study costs. This also means that you might be able to claim back any tax you’ve paid. Taxback claims that its average student tax return is $2,600, so it’s well worth looking into.

New Zealand tax refunds

If you’re an Australian who has spent time working in New Zealand, then you could be entitled to claim back some or all of your tax paid. This will depend on your earnings and how long you worked there for, but it’s worth looking into if it gets you back a few dollars.

Irish tax refunds

If you’ve been living and working in Ireland and have paid tax there, then you might be able to claim it back. According to their website the average return is €880 (about $1,700) and, as always, you’ll pay for your Taxback services on a no refund, no fee basis.

UK tax refunds

If you’ve been living in the UK, have returned to Australia and have paid tax there, then you might be able to claim it back. According to their website the average return is £963 (about $1,900) and as above, you’ll pay for your services, only if you get money back.

How do I lodge my tax return with Taxback.com?

If you can't make it into one of their offices, you can lodge your return remotely. First, head to the website and apply online. Someone will then be in touch with you to help you complete your tax return over live chat.

Make sure you have your income statement handy (your employer should have sent this to you, or you can find it by logging into your myGov account) along with the details of any deductions you want to claim, before you start the process.

You're also requested to read all terms and conditions related document carefully before committing to any Tax Specialists Service.