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Surveys completed by Australians
Finder Retail Awards Methodology
How we determined the winners for our 2021/22 retail awards.
We’re reader-supported and may be paid when you visit links to partner sites. We don’t compare all products in the market, but we’re working on it!
The 2021/22 Finder Retail Awards recognise brand sentiment from customer feedback on a number different product categories. Finder worked with leading data, insights and consulting company, Dynata to conduct thousands of customer interviews. Customers were asked about a range of products they purchased in the last 3 months to 3 years (depending on the category) and their level of satisfaction with each product across a number of sentiment pillars.
The Finder Retail Awards is an independent awards program and commercial partnerships do not influence the results in any way.
Disclaimer: While we endeavour to assess the majority of product providers in the market, this is not always possible and it may be that not every product or brand in the market was included for judging.
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