Uber did not begin as a ridesharing platform. Rather, it started as a way for people to order high-end vehicles through their phones: the original service (before UberX ever existed) was Uber Black.
Now the company has revised the way it does things. Uber Black and Uber Lux have now been removed and replaced with Comfort and Premier.
We drill down the differences further.
What is Uber Premier?
Uber Premier vehicles are high-end hire cars delivered to your location through the app. Uber Premier vehicles in Australia need to meet the following requirements:
Have an ANCAP 5-star safety rating
Excellent working condition and no damage
Registered and CTP insured
2014 model or newer
Have four doors and fit up to four passengers
Have working windows and air conditioning
If part of a fleet, it must have commercial insurance as well as the following:
A minimum of 4.6 rating
Have completed over 20 trips
Any of the following models that are 2014 or later are acceptable:
This is another version of UberX where the vehicle provides a little extra room for passengers. Uber Comfort vehicles need to meet the following requirements:
What differentiates Uber Comfort and Uber Premier cars from the traditional Uber service?
When you order a Comfort or a Premier, you can ensure that the vehicle you will be riding will meet the standard by Uber.
The criteria above and the restricted vehicle list show much tighter requirements in terms of what can and can't be used. Comfort will provide you more space when driving when compared to an UberX, and a Premier ensures you're being driven by the company's top drivers
So if you're after something more when you're going from A to B, then the Comfort and Premier may be a better option than UberX.
How much does each service cost to use?
Below we've compared the base prices for Sydney's Uber service.
Fees
Uber Comfort
Uber Premier
Base fare
$3.38
$5.50
Per minute
$0.54
$0.88
Per kilometre
$1.96
$3.19
Minimum fare
$11.25
$15
Cancellation fee
$10
$10
Where in Australia are Uber Comfort and Uber Premier available?
State
Uber Comfort
Uber Premier
NSW
VIC
ACT
QLD
WA
TAS
NT
SA
Are Uber Comfort and Uber Premier worth it?
This depends on what you're after in a rideshare. Uber Comfort is designed to provide an extra bit of comfortability in your trips to and from where you need to go. This could work well for those of you coming back from the airport with extra luggage or just like to have room in the car.
Uber Premier is available for riders who want the luxury experience when riding with Uber. Here you'll be matched with the company's top drivers and cars will be of the highest standard cosmetically.
In the end, if UberX really isn't your cup of tea, then you'll get your dollars' worth out of Comfort and Premier. If you're after just a level up from the traditional UberX, then we recommend Uber Comfort for a touch of luxury without the massive price tag.
Frequently Asked Questions
Uber Comfort offers a more premium experience compared to UberX (the normal Uber service), with features like newer model cars, extra legroom and driver preferences like temperature and conversation settings.
Uber Comfort provides a premium experience with mid-range vehicles and extra amenities, while Uber Premier offers luxury vehicles and a higher-end service.
Uber Premier provides luxury vehicles driven by top-rated drivers, ensuring a premium experience. In contrast, Uber sedan (which can refer to UberX or UberXL) offers standard or slightly larger vehicles without the premium amenities of Uber Premier.
Elizabeth Barry was the lead editor for Finder. She has over 10 years' experience writing about a range of topics with a focus on personal finance. You’ll find her writing and commentary in a range of publications and media including Seven News, the ABC, MSN, the Irish Times and Singapore Business Review. See full bio
Elizabeth's expertise
Elizabeth has written 218 Finder guides across topics including:
Tamara Medojevic was a travel writer at Finder. She graduated from the University of Technology Sydney with a Bachelor of Communications, majoring in Journalism. Tamara believes that travelling is an experience that can be enjoyed on all budgets. She loves writing and can be found immersed in poetry on her days off. See full bio
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