Westpac Global Currency Card

Rates and Fees verified correct on April 26th, 2017

Lock in your competitive exchange rate with 11 widely accepted currencies and monitor your spending on-the-go with the Westpac Global Currency Card.

The Westpac Global Currency Card lets you choose from 11 different currencies, allowing you to load up to five currencies simultaneously and avoid international transaction fees and ATM fees.

Available CurrenciesAUD, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB, USD, ZAR
Multiple Currencies on One CardYes
Number of Cards Issued2
Minimum Load Amount$100
Maximum Load Amount$25,000
Maximum Annual Load Amount$100,000
24 Hour ATM Cash Withdrawal Limit$2,000
24 Hour POS Transaction Limit$10,000
Card Issue Fee$0
Initial Load FeeBranch: 1% of AUD value loaded up to maximum $10, Online/ BPAY: $0
ATM Withdrawal FeeAUD 2.00, USD 2.00, GBP 1.50, EUR 2.00, NZD 3.00, CAD 2.50, HKD 15.00, SGD 3.00, JPY 200, THB 75.00, ZAR 20.00

(Note: If you withdraw using a Global Alliance ATM, there will be no withdrawal fee.)

Reload Fee1% of AUD value loaded up to maximum $10
Balance EnquiriesAUD 2.00, USD 2.00, GBP 1.50, EUR 2.00, NZD 3.00, CAD 2.50, HKD 15.00, SGD 3.00, JPY 200, THB 75.00, ZAR 20.00
Card Replacement Fee$0
Currency Conversion Fee3%
BPay Reload fee$0
Minimum Age16
Available To Temporary ResidentsNo

Reloading funds and currencies

Which currencies can I load on the card?

At one time, you can load up to five different currencies on your card from a list of 11 available currencies. If your card has money in the local currency of the country you travel to, it makes use of that currency automatically.

Supported currencies

The currencies you can load to your Westpac Global Currency Card include:

  • Australian dollars (AUD)
  • US dollars (USD)
  • Hong Kong dollars (HKD)
  • Canadian dollars (CAD)
  • Euros (EUR)
  • Japanese yen (JPY)
  • Great British pounds (GBP)
  • New Zealand dollars (NZD)
  • South African rand (ZAR)
  • Thai baht (THB)
  • Singapore dollars (SGD)

Exchange rates

You get to lock in exchange rates when you load your card, so you don’t have to worry about negative fluctuations in rates. If the card ends up drawing funds from a currency other than the local currency, live /current exchange rates apply.

How to load funds on the card

When it comes to loading funds on your card, you can choose from the following three options:

  • Global Currency Card app. You can use the Westpac Global Currency Card app to check your balance and move funds between currencies.
  • Online banking. Load your Westpac Global Currency Card instantly through Westpac Live Online Banking.

How much will the card cost me?

While this card provides various fee-free services, you have to pay some fees.

Main fees associated with
Westpac Global Currency Card
Buying card via online banking$0
Initial funds load feeBranch: 1% of AUD value loaded up to maximum $10, Online/ BPAY: $0
Reloading fee1% of AUD value loaded up to maximum $10
Overseas transaction fee
(when paying in local currency)
Foreign exchange fee
(when paying in currency other than a local currency)
3% of the transaction amount
Overseas cash withdrawal at a Westpac Global Alliance ATM$0
Overseas balance enquiry at a
Westpac Global Alliance ATM
AUD 2.00, USD 2.00, GBP 1.50, EUR 2.00, NZD 3.00, CAD 2.50, HKD 15.00, SGD 3.00, JPY 200, THB 75.00, ZAR 20.00
ATM withdrawal feeAUD 2.00, USD 2.00, GBP 1.50, EUR 2.00, NZD 3.00, CAD 2.50, HKD 15.00, SGD 3.00, JPY 200, THB 75.00, ZAR 20.00

(Note: If you withdraw using a Global Alliance ATM, there will be no withdrawal fee.)

Using your card

You can use your Westpac Global Currency Card to withdraw money from any ATM that displays the Visa logo and make payments at any Visa-accepting business. You can also use this prepaid card to make purchases through international websites.

The Westpac Global Currency Card comes with a complimentary card, linked to the same primary account. You can use this card if you end up losing or damaging your original card. In the event you lose both cards, you can still get access to emergency funds.

Managing your card

You can order, load, reload and manage your card online.

  • Ordering your card. If you are an existing customer, you can request for this travel money card online. Once you submit your application, allow five to seven business days for the card to get to you. The delivery period can be longer for remote areas.
  • Activating your card. After you receive your card, you have to activate it and set up your PIN, which you can do online. Have your card handy before you begin the process because you will have to provide details including the card number, its expiry date and CVV2 number.
  • Managing your card online. You can log in to the Westpac Global Currency Card online platform to check your balances, transfer funds between currencies, review transaction history, change your PINs and look up the latest exchange rates. The bank provides an app through the iOS App Store and Google Play, which you can use to check balances, view transaction history and transfer funds between currencies.


Your card is protected by chip and PIN card security. Plus, Visa’s Zero Liability Policy will protect you from any fraudulent charges or unauthorised purchases. If your card is lost, damaged or stolen or if you identify fraudulent activity on your card, you can contact the customer service team on:

  • Within Australia. 1300 797 470 (local call cost)
  • Outside Australia. +61 2 9374 7102 (standard call charges apply)

Highlights and drawbacks

  • Additional card. Westpac will provide you with a back up money card at no additional cost. The cards have separate card numbers and PINs, but they both access funds from the one account.
  • Limited fees. There are no monthly service, electronic statement, card balance or transaction history fees.
  • Personalised PIN. A default PIN will be set at the time of activation, but you can customise it online or over the phone. This gives your PIN better flexibility and security. Please note that if your PIN is entered incorrectly three times, the security feature on the card will temporarily suspend the card and you’ll need to call Customer Assistance to reset it.

While the Westpac Global Currency Card lets you carry multiple currencies easily, you can find other cards with similar features. This means that it's important that you compare your options before applying.

Frequently Asked Questions

Is the Global Currency Card a credit card?

No, it is a Visa prepaid card. This means you need to load money onto your travel card before using it. When you make a purchase or withdraw cash, the amount is deducted from your preloaded balance rather than charged to a credit account.

Can I load foreign currencies on the card?

No, you can only load Australian dollar amounts onto your card. They will then be converted to the supported currencies you select in your wallets.

Do I need to be a Westpac customer to apply for a Global Currency Card?

Yes. Only existing customers can request for the Global Currency Card online. Please note that this is not available in branch.

What do I do if I have funds remaining on my card when I return from my trip?

You can continue to use your money card in Australia to shop or make a withdrawal from a Westpac Group ATM. Otherwise, you can contact the Customer Service Centre to have your foreign funds transferred into Australian dollars.

How do I close my Global Currency Card?

There is an Expiry Date printed on the front of your travel card. If you wish to close your card before the expiry date, you can complete a closure form over the phone. Westpac can convert any remaining funds into Australian dollars and make a deposit into your Australian account.

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This page was last modified on 4 April 2017 at 11:33am.

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170 Responses to Westpac Global Currency Card

  1. Default Gravatar
    fred | March 6, 2017

    Can I come into a Westpac branch and purchase a global currency card with cash

    • Staff
      May | March 6, 2017

      Hi Fred,

      Thank you for your question.

      Unfortunately, the Westpac Global Currency Card is not available in-branch.
      Please note that this offer is only available online to existing customers, wherein they can submit their online applications for free.


  2. Default Gravatar
    Peter | February 16, 2017

    Your Westpac Global Currency Card, is that accepted at the London Tube as their direct scanning for the ticket payment?

    • Staff
      May | February 16, 2017

      Hi Peter,

      Thank you for your question and for contacting finder.com.au – we are a financial comparison website and general information service designed to help consumers make better decisions. Please note that we are not affiliated with any company we feature on our site.

      You can actually use your Westpac Global Currency Card to make payments at any Visa-accepting business. So if the London Tube accepts Visa cards, then you may use your card to pay for your tickets.


  3. Default Gravatar
    Paula | February 1, 2017

    apart from the 2 cards linked to this type of account can you get a another card for a travelling companion to use which is linked to same account

    • Staff
      Anndy | February 1, 2017

      Hi Paula,

      Thanks for your question.

      Unfortunately, you cannot request an additional cardholder for the Westpac Global Currency Card. When you apply for this card, they will issue two cards, which must not be given to anyone else. The second card is for your use only in the event that the first Card is lost or stolen or can’t be used.


  4. Default Gravatar
    Ailsa | December 12, 2016

    How how do I get a Global currency card if I’m not an existing Westpac customer

    • Staff
      May | December 12, 2016

      Hi Ailsa,

      Thanks for your question.

      If you are not an existing Westpac customer but interested in getting a Westpac Global Currency Card, please visit your local branch and apply for the card there.

      Hope this helps.


  5. Default Gravatar
    bernadette | October 17, 2016

    I am a Westpac customer, can I view this card on my existing online banking? can I transfer money from my Westpac saver onto the travel card?

    • Staff
      Sally | October 18, 2016

      Hi Bernadette,

      Thanks for your question.

      If you sign up for the Westpac Global Currency card, you’ll have a separate online account to manage your travel money. Yes, you can transfer funds from your Westpac saver onto the travel card (and return any funds from the card to that savers account when you’re finished with it).

      I hope this has helped.



  6. Default Gravatar
    William | September 22, 2016

    I want to have a card that I can use with purchasing items off of a website in Usa and resell that item on amazon Usa.

    The hopeful payment from Amazon would be put into this card
    as a credit and balance should eventually be in credit.

    I will put in a reasonably large amount of money to keep this system “liquid”
    Is this viable with this card with debits and payments?

    Also what are the extra charges buy and sell in Us Dollars?
    I gather I can withdraw thru an atm here when needed?
    Many thx


    • Staff
      Jonathan | September 27, 2016

      Hi William, thanks for your inquiry!

      The Westpac Global Currency Card would meet your requirements of purchasing items off a website in the USA. This card would also allow you to make debits and payments. If you have USD loaded on this card then there will be no extra charges for making purchases in the USA. ATM withdrawals are allowed in Australia, however you will have to pay a $2.00 AUD charge for every withdrawal.



  7. Default Gravatar
    Deb | September 19, 2016

    Is their help overseas if you get it stolen . Also is there a pin for withdraws only no chip.

    • Staff
      Sally | September 20, 2016

      Hi Deb,

      Thanks for your question.

      If your card has been lost or stolen, you can request up to $3,000 in emergency funds transfer. Depending on where you are, Westpac will try to arrange an
      emergency cash transfer through their preferred global money transfer agent.

      If your card is lost or stolen, you can contact the Westpac Global Currency Card emergency customer service team on +61 2 9374 7102 (standard call charges apply).

      Otherwise, you can report your lost or stolen card online through your Online Banking account or through your Mobile Banking app.
      If you’re going to use Online Banking, you can follow these steps.
      1. Sign in to Westpac Online Banking account
      2. Select ‘Services’ from the ‘Services & preferences’ menu
      3. Select ‘Report lost or stolen cards’ from the ‘Urgent services’ options
      Then follow the prompts to report the lost card.

      If you’d rather use Mobile Banking, you can follow these steps:
      1. Sign in to Westpac Mobile Banking
      2. Go to the Menu and select ‘Security’
      3. Select Report lost/stolen card
      Follow the prompts and enter the information regarding your lost Global Currency Card.

      As Westpac Global Currency cardholders are provided with a secondary card with a unique PIN, it’s important to keep one card on you and one card safe with your luggage or locked in the hotel safe to ensure that you have a backup in case your card is lost or stolen.

      You’ll be required to enter your PIN for all transactions, whether an ATM withdrawal or EFTPOS purchase.

      I hope this has helped.



  8. Default Gravatar
    Jodie | September 18, 2016

    I read below that Global alliance does not have a presence in japan. Does that mean that you cannot get cash out on this card in Japan, or does it just mean that if you get cash out, you will be charged an ATM fee?
    I understand that if Mastercard is accepted at a shop for example, you could still use the global card like a credit card for purchases, but I am inquiring specifically about obtaining cash out.

    • Staff
      Sally | September 19, 2016

      Hi Jodie,

      Thanks for your question.

      It means that you can use your card for ATM withdrawals wherever MasterCard is accepted in Japan but you’ll be charged a fee of JPY 200 each time.

      I hope this has helped.



  9. Default Gravatar
    Sharista | September 18, 2016

    What is the maximum amount for depositing in short term

    • Staff
      Sally | September 19, 2016

      Hi Sharista,

      Thanks for your question.

      You’re allowed to have a maximum available balance of $50,000 at any one time. However, there is a daily reload maximum of $25,000.

      I hope this has helped.



  10. Default Gravatar
    Lynette | September 17, 2016

    My daughter cannot get her money out in London. She s going to Barclays atm’s and she enters her pin and amount and then atm says she cannot access her money. There is money on her card. She has tried both cards. Not working and she needs money now.she has a new phone number and when she tries to update her details it says incorrect numbers. She enters 10 digits and it’s not working.how can you help her?

    • Staff
      Sally | September 19, 2016

      Hi Lynette,

      Thanks for your question and we’re sorry to hear about the troubles your daughter has been having with the Westpac Global Currency Card.

      The Westpac Global Currency Card should be compatible wherever MasterCard is accepted. As Barclays Bank belongs to the Global ATM Alliance, she should be able to access her funds from one of these ATMs without the cost of an ATM withdrawal fee.

      Is it possible that your daughter had exceeded the maximum daily withdrawal limit before trying to withdraw the funds or was trying to withdraw too much in one transaction? The daily withdrawal limit for the Westpac Global Currency card is AUD$1,000.

      If this isn’t the issue, your daughter might need to contact the Westpac Global Currency card customer service team on +61 2 9374 7102.

      I hope this has helped.



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