Westpac Global Currency Card

Rates and Fees verified correct on September 30th, 2016

Lock in your competitive exchange rate with 11 widely accepted currencies and monitor your spending on-the-go with the Westpac Global Currency Card.

The Westpac Global Currency Card lets you choose from 11 different currencies, allowing you to load up to five currencies simultaneously and avoid international transaction fees and ATM fees.

Available CurrenciesAUD, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB, USD, ZAR
Multiple Currencies on One CardYes
Number of Cards Issued2
Minimum Load Amount$100
Maximum Load Amount$25,000
Maximum Annual Load Amount$100,000
24 Hour ATM Cash Withdrawal Limit$2,000
24 Hour POS Transaction Limit$8,000
Card Issue Fee$0
Initial Load Fee1% of AUD value loaded up to a maximum of $10 when the load is made at a Westpac branch and $0 when the load in made through Westpac online or mobile banking or BPAY
ATM Withdrawal FeeAUD 2.00, USD 2.00, GBP 1.50, EUR 2.00, NZD 3.00, CAD 2.50,
HKD 15.00, SGD 3.00, JPY 200, THB 75.00, ZAR 20.00

(Note: If you withdraw using a Global Alliance ATM, there will be no withdrawal fee.)

Reload Fee1% of total amount up to $10 max per reload
Balance Enquiries$0
Card Replacement Fee$0
Currency Conversion Fee3%
BPay Reload fee$0
Account Closing Fee$10
Minimum Age16
Available To Temporary ResidentsNo

Reloading funds and currencies

Which currencies can I load on the card?

At one time, you can load up to five different currencies on your card from a list of 11 available currencies. If your card has money in the local currency of the country you travel to, it makes use of that currency automatically.

Supported currencies

The currencies you can load to your Westpac Global Currency Card include:

  • Australian dollars (AUD)
  • US dollars (USD)
  • Hong Kong dollars (HKD)
  • Canadian dollars (CAD)
  • Euros (EUR)
  • Japanese yen (JPY)
  • Great British pounds (GBP)
  • New Zealand dollars (NZD)
  • South African rand (ZAR)
  • Thai baht (THB)
  • Singapore dollars (SGD)

Exchange rates

You get to lock in exchange rates when you load your card, so you don’t have to worry about negative fluctuations in rates. If the card ends up drawing funds from a currency other than the local currency, live /current exchange rates apply.

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How to load funds on the card

When it comes to loading funds on your card, you can choose from the following three options:

  • Online banking. You can transfer funds via online banking using the BSB 037-879 and the 9-digit number located on the website as the account number. Your money should arrive in your account within one business day.
  • BPAY. You’ll need the BPAY Biller Code 208637 and the customer reference number (the 13 digit number on the back of your card) to transfer funds via BPAY. Note that BPAY transfers take three business days to appear in your account.
  • Westpac branch. You can deposit funds into your card’s Australian dollar wallet at any Westpac branch using cash and the money will be available on the same day. The branch can then load different amounts directly into your foreign currency wallet.
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How much will the card cost me?

While this card provides various fee-free services, you have to pay some fees.

Main fees associated with
Westpac Global Currency Card
Buying card at Westpac branch$0
Buying card via online banking$0
Initial funds load fee1% of AUD value loaded up to a maximum of $10 when the load is made at a Westpac branch and $0 when the load in made through Westpac online or mobile banking or BPAY
Reloading fee1% of total amount up to $10 max per reload
Overseas transaction fee
(when paying in local currency)
$0
Foreign exchange fee
(when paying in currency other than a local currency)
3% of the transaction amount
Overseas cash withdrawal at a Westpac Global Alliance ATM$0
Overseas balance enquiry at a
Westpac Global Alliance ATM
$0
ATM withdrawal feeAUD 2.00, USD 2.00, GBP 1.50, EUR 2.00, NZD 3.00, CAD 2.50,
HKD 15.00, SGD 3.00, JPY 200, THB 75.00, ZAR 20.00

(Note: If you withdraw using a Global Alliance ATM, there will be no withdrawal fee.)

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Using your card

You can use your Westpac Global Currency Card to withdraw money from any ATM that displays the Visa logo and make payments at any Visa-accepting business. You can also use this prepaid card to make purchases through international websites.

The Westpac Global Currency Card comes with a complimentary card, linked to the same primary account. You can use this card if you end up losing or damaging your original card. In the event you lose both cards, you can still get access to emergency funds.

Managing your card

You can order, load, reload and manage your card online.

  • Ordering your card.
    You can apply for this travel money card online or by visiting any Westpac branch. While applying at a branch attracts a fee, applying online does not. Once you submit your application, allow five to seven business days for the card to get to you. The delivery period can be longer for remote areas.
  • Activating your card.
    After you receive you card you have to activate it and set up your PIN, which you can do online. Have your card handy before you begin the process because you will have to provide details including the card number, its expiry date and CVV2 number.
  • Managing your card online.
    You can log in to the Westpac Global Currency Card online platform to check your balances, transfer funds between currencies, review transaction history, change your PINs and look up the latest exchange rates. The bank provides an app through the iOS App Store and Google Play, which you can use to check balances, view transaction history and transfer funds between currencies.

Security

Your card is protected by chip and PIN card security. Plus, Visa’s Zero Liability Policy will protect you from any fraudulent charges or unauthorised purchases. If your card is lost, damaged or stolen or if you identify fraudulent activity on your card, you can contact the customer service team on:

  • Within Australia. 1300 797 470 (local call cost)
  • Outside Australia. +61 2 9374 7102 (standard call charges apply)
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Highlights and drawbacks

  • Additional card. Westpac will provide you with a back up money card at no additional cost. The cards have separate card numbers and PINs, but they both access funds from the one account.
  • Limited fees. There are no monthly service, electronic statement, card balance or transaction history fees.
  • Personalised PIN. A default PIN will be set at the time of activation, but you can customise it online or over the phone. This gives your PIN better flexibility and security. Please note that if your PIN is entered incorrectly three times, the security feature on the card will temporarily suspend the card and you’ll need to call Customer Assistance to reset it.

While the Westpac Global Currency Card lets you carry multiple currencies easily, you can find other cards with similar features. This means that it's important that you compare your options before applying.

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Frequently Asked Questions

Is the Global Currency Card a credit card?

No, it is a Visa prepaid card. This means you need to load money onto your travel card before using it. When you make a purchase or withdraw cash, the amount is deducted from your preloaded balance rather than charged to a credit account.

Can I load foreign currencies on the card?

No, you can only load Australian dollar amounts onto your card. They will then be converted to the supported currencies you select in your wallets.

Do I need to be a Westpac customer to apply for a Global Currency Card?

No, you do not need to have an existing account with Westpac to order a Global Currency Card. You can visit your local branch and apply for one there.

What do I do if I have funds remaining on my card when I return from my trip?

You can continue to use your money card in Australia to shop or make a withdrawal from a Westpac Group ATM. Otherwise, you can contact the Customer Service Centre to have your foreign funds transferred into Australian dollars.

How do I close my Global Currency Card?

There is an Expiry Date printed on the front of your travel card. If you wish to close your card before the expiry date, you can complete a closure form over the phone. Westpac can convert any remaining funds into Australian dollars and make a deposit into your Australian account.
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This page was last modified on 27 September 2016 at 11:14.

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160 Responses to Westpac Global Currency Card

  1. Default Gravatar
    William | September 22, 2016

    I want to have a card that I can use with purchasing items off of a website in Usa and resell that item on amazon Usa.

    The hopeful payment from Amazon would be put into this card
    as a credit and balance should eventually be in credit.

    I will put in a reasonably large amount of money to keep this system “liquid”
    Is this viable with this card with debits and payments?

    Also what are the extra charges buy and sell in Us Dollars?
    I gather I can withdraw thru an atm here when needed?
    Many thx

    Bill

    • Staff
      Jonathan | September 27, 2016

      Hi William, thanks for your inquiry!

      The Westpac Global Currency Card would meet your requirements of purchasing items off a website in the USA. This card would also allow you to make debits and payments. If you have USD loaded on this card then there will be no extra charges for making purchases in the USA. ATM withdrawals are allowed in Australia, however you will have to pay a $2.00 AUD charge for every withdrawal.

      Cheers,

      Jonathan

  2. Default Gravatar
    Deb | September 19, 2016

    Is their help overseas if you get it stolen . Also is there a pin for withdraws only no chip.

    • Staff
      Sally | September 20, 2016

      Hi Deb,

      Thanks for your question.

      If your card has been lost or stolen, you can request up to $3,000 in emergency funds transfer. Depending on where you are, Westpac will try to arrange an
      emergency cash transfer through their preferred global money transfer agent.

      If your card is lost or stolen, you can contact the Westpac Global Currency Card emergency customer service team on +61 2 9374 7102 (standard call charges apply).

      Otherwise, you can report your lost or stolen card online through your Online Banking account or through your Mobile Banking app.
      If you’re going to use Online Banking, you can follow these steps.
      1. Sign in to Westpac Online Banking account
      2. Select ‘Services’ from the ‘Services & preferences’ menu
      3. Select ‘Report lost or stolen cards’ from the ‘Urgent services’ options
      Then follow the prompts to report the lost card.

      If you’d rather use Mobile Banking, you can follow these steps:
      1. Sign in to Westpac Mobile Banking
      2. Go to the Menu and select ‘Security’
      3. Select Report lost/stolen card
      Follow the prompts and enter the information regarding your lost Global Currency Card.

      As Westpac Global Currency cardholders are provided with a secondary card with a unique PIN, it’s important to keep one card on you and one card safe with your luggage or locked in the hotel safe to ensure that you have a backup in case your card is lost or stolen.

      You’ll be required to enter your PIN for all transactions, whether an ATM withdrawal or EFTPOS purchase.

      I hope this has helped.

      Cheers,

      Sally

  3. Default Gravatar
    Jodie | September 18, 2016

    I read below that Global alliance does not have a presence in japan. Does that mean that you cannot get cash out on this card in Japan, or does it just mean that if you get cash out, you will be charged an ATM fee?
    I understand that if Mastercard is accepted at a shop for example, you could still use the global card like a credit card for purchases, but I am inquiring specifically about obtaining cash out.

    • Staff
      Sally | September 19, 2016

      Hi Jodie,

      Thanks for your question.

      It means that you can use your card for ATM withdrawals wherever MasterCard is accepted in Japan but you’ll be charged a fee of JPY 200 each time.

      I hope this has helped.

      Cheers,

      Sally

  4. Default Gravatar
    Sharista | September 18, 2016

    What is the maximum amount for depositing in short term

    • Staff
      Sally | September 19, 2016

      Hi Sharista,

      Thanks for your question.

      You’re allowed to have a maximum available balance of $50,000 at any one time. However, there is a daily reload maximum of $25,000.

      I hope this has helped.

      Cheers,

      Sally

  5. Default Gravatar
    Lynette | September 17, 2016

    My daughter cannot get her money out in London. She s going to Barclays atm’s and she enters her pin and amount and then atm says she cannot access her money. There is money on her card. She has tried both cards. Not working and she needs money now.she has a new phone number and when she tries to update her details it says incorrect numbers. She enters 10 digits and it’s not working.how can you help her?

    • Staff
      Sally | September 19, 2016

      Hi Lynette,

      Thanks for your question and we’re sorry to hear about the troubles your daughter has been having with the Westpac Global Currency Card.

      The Westpac Global Currency Card should be compatible wherever MasterCard is accepted. As Barclays Bank belongs to the Global ATM Alliance, she should be able to access her funds from one of these ATMs without the cost of an ATM withdrawal fee.

      Is it possible that your daughter had exceeded the maximum daily withdrawal limit before trying to withdraw the funds or was trying to withdraw too much in one transaction? The daily withdrawal limit for the Westpac Global Currency card is AUD$1,000.

      If this isn’t the issue, your daughter might need to contact the Westpac Global Currency card customer service team on +61 2 9374 7102.

      I hope this has helped.

      Cheers,

      Sally

  6. Default Gravatar
    LYNDA | August 8, 2016

    My cards are about to expire. How do I organise new cards?

    • Staff
      Sally | August 8, 2016

      Hi Lynda,

      Thanks for your question.

      You can request a card renewal and order a new card by contacting the Westpac Global Currency customer service team on 1300 797 470.

      They’ll then be able to send you a new card so you can access any remaining balance in your account.

      Cheers,

      Sally

  7. Default Gravatar
    Michael | July 29, 2016

    Can I use this card in Nepal and India ? Do I get charged a currency conversion fee when using the card in these countries ? What about ATM withdrawals?

    • Staff
      Sally | July 29, 2016

      Hi Michael,

      Thanks for your question.

      Yes, you can use this card wherever MasterCard is accepted. However, as neither the Nepalese rupee or Indian rupee are supported by the Westpac Global Currency Card, you’ll be charged a currency conversion fee of 3% for each transaction and withdrawal. If your card is loaded with Australian dollars and you make a withdrawal in the local currencies, you’ll be charged an ATM withdrawal fee of AUD 2.00.

      Unfortunately, no travel cards currently support either of these currencies, so you might want to consider a card that doesn’t charge currency conversion fees for your trip. Some examples include the Commonwealth Bank Travel Money Card, the Qantas Cash Card and the STA Travelex Card.

      I hope this has helped.

      Cheers,

      Sally

  8. Default Gravatar
    | July 23, 2016

    Can this card be linked to a frequent flyer program like Qantas frequent Flyers?

    • Staff
      May | July 24, 2016

      Hi Gary,

      Thanks for your inquiry.

      Unfortunately, Westpac Global Currency cannot be linked to your frequent flyer program like Qantas. However, the Qantas Card with Qantas Cash is a prepaid travel money card that can be linked to your frequent flyer account.

      Cheers,
      May

  9. Default Gravatar
    | July 23, 2016

    In which countries am I able to withdraw funds from my card without having to pay a fee ?

    • Default Gravatar
      Robyn | July 30, 2016

      Hi when using my currency card at ATMS or for purchases do I press cheque,savings, or credit? Thanks

    • Staff
      Sally | August 1, 2016

      Hi Robyn,

      Thanks for your question.

      You’ll need to select ‘credit’ when using the card to make ATM withdrawals or EFTPOS purchases.

      Cheers,

      Sally

    • Staff
      May | July 24, 2016

      Hi Iona,

      Thanks for your inquiry. Just to confirm, you’ve come through to finder.com.au, not actually Westpac.

      Please refer to the Westpac page I’ve sent to your email where you can find the list of countries where the Global ATM Alliance network and Westpac Group Partners are available. By using the ATMs of these bank partners, Westpac will not charge you with ATM withdrawal fee, however, a 3% Westpac foreign transaction fee applies.

      Cheers,
      May

  10. Default Gravatar
    Patricia | July 18, 2016

    Can I use the remainder of my global currency card to pay my Westpac visa card?

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