Westpac Global Currency Card

Rates and Fees verified correct on July 28th, 2016

Lock in your competitive exchange rate with 11 widely accepted currencies and monitor your spending on-the-go with the Westpac Global Currency Card.

The Westpac Global Currency Card lets you choose from 11 different currencies, allowing you to load up to five currencies simultaneously and avoid international transaction fees and ATM fees.

Available CurrenciesAUD, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB, USD, ZAR
Multiple Currencies on One CardYes
Number of Cards Issued2
Minimum Load Amount$100
Maximum Load Amount$25,000
Maximum Annual Load Amount$100,000
24 Hour ATM Cash Withdrawal Limit$2,000
24 Hour POS Transaction Limit$8,000
Card Issue Fee$0
Initial Load Fee1% of AUD value loaded up to a maximum of $10 when the load is made at a Westpac branch and $0 when the load in made through Westpac online or mobile banking or BPAY
ATM Withdrawal FeeAUD 2.00, USD 2.00, GBP 1.50, EUR 2.00, NZD 3.00, CAD 2.50,
HKD 15.00, SGD 3.00, JPY 200, THB 75.00, ZAR 20.00

(Note: If you withdraw using a Global Alliance ATM, there will be no withdrawal fee.)

Reload Fee1% of total amount up to $10 max per reload
Balance Enquiries$0
Card Replacement Fee$0
Currency Conversion Fee3%
BPay Reload fee$0
Account Closing Fee$10
Minimum Age16
Available To Temporary ResidentsNo

Reloading funds and currencies

Which currencies can I load on the card?

At one time, you can load up to five different currencies on your card from a list of 11 available currencies. If your card has money in the local currency of the country you travel to, it makes use of that currency automatically.

Supported currencies

The currencies you can load to your Westpac Global Currency Card include:

  • Australian dollars (AUD)
  • US dollars (USD)
  • Hong Kong dollars (HKD)
  • Canadian dollars (CAD)
  • Euros (EUR)
  • Japanese yen (JPY)
  • Great British pounds (GBP)
  • New Zealand dollars (NZD)
  • South African rand (ZAR)
  • Thai baht (THB)
  • Singapore dollars (SGD)

Exchange rates

You get to lock in exchange rates when you load your card, so you don’t have to worry about negative fluctuations in rates. If the card ends up drawing funds from a currency other than the local currency, live /current exchange rates apply.

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How to load funds on the card

When it comes to loading funds on your card, you can choose from the following three options:

  • Online banking. You can transfer funds via online banking using the BSB 037-879 and the 9-digit number located on the website as the account number. Your money should arrive in your account within one business day.
  • BPAY. You’ll need the BPAY Biller Code 208637 and the customer reference number (the 13 digit number on the back of your card) to transfer funds via BPAY. Note that BPAY transfers take three business days to appear in your account.
  • Westpac branch. You can deposit funds into your card’s Australian dollar wallet at any Westpac branch using cash and the money will be available on the same day. The branch can then load different amounts directly into your foreign currency wallet.
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How much will the card cost me?

While this card provides various fee-free services, you have to pay some fees.

Main fees associated with
Westpac Global Currency Card
Buying card at Westpac branch$0
Buying card via online banking$0
Initial funds load fee1% of AUD value loaded up to a maximum of $10 when the load is made at a Westpac branch and $0 when the load in made through Westpac online or mobile banking or BPAY
Reloading fee1% of total amount up to $10 max per reload
Overseas transaction fee
(when paying in local currency)
$$0
Foreign exchange fee
(when paying in currency other than a local currency)
3% of the transaction amount
Overseas cash withdrawal at a Westpac Global Alliance ATM$0
Overseas balance enquiry at a
Westpac Global Alliance ATM
$0
ATM withdrawal feeAUD 2.00, USD 2.00, GBP 1.50, EUR 2.00, NZD 3.00, CAD 2.50,
HKD 15.00, SGD 3.00, JPY 200, THB 75.00, ZAR 20.00

(Note: If you withdraw using a Global Alliance ATM, there will be no withdrawal fee.)

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Using your card

You can use your Westpac Global Currency Card to withdraw money from any ATM that displays the Visa logo and make payments at any Visa-accepting business. You can also use this prepaid card to make purchases through international websites.

The Westpac Global Currency Card comes with a complimentary card, linked to the same primary account. You can use this card if you end up losing or damaging your original card. In the event you lose both cards, you can still get access to emergency funds.

Managing your card

You can order, load, reload and manage your card online.

  • Ordering your card.
    You can apply for this travel money card online or by visiting any Westpac branch. While applying at a branch attracts a fee, applying online does not. Once you submit your application, allow five to seven business days for the card to get to you. The delivery period can be longer for remote areas.
  • Activating your card.
    After you receive you card you have to activate it and set up your PIN, which you can do online. Have your card handy before you begin the process because you will have to provide details including the card number, its expiry date and CVV2 number.
  • Managing your card online.
    You can log in to the Westpac Global Currency Card online platform to check your balances, transfer funds between currencies, review transaction history, change your PINs and look up the latest exchange rates. The bank provides an app through the iOS App Store and Google Play, which you can use to check balances, view transaction history and transfer funds between currencies.

Security

Your card is protected by chip and PIN card security. Plus, Visa’s Zero Liability Policy will protect you from any fraudulent charges or unauthorised purchases. If your card is lost, damaged or stolen or if you identify fraudulent activity on your card, you can contact the customer service team on:

  • Within Australia. 1300 797 470 (local call cost)
  • Outside Australia. +61 2 9374 7102 (standard call charges apply)
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Highlights and drawbacks

  • Additional card. Westpac will provide you with a back up money card at no additional cost. The cards have separate card numbers and PINs, but they both access funds from the one account.
  • Limited fees. There are no monthly service, electronic statement, card balance or transaction history fees.
  • Personalised PIN. A default PIN will be set at the time of activation, but you can customise it online or over the phone. This gives your PIN better flexibility and security. Please note that if your PIN is entered incorrectly three times, the security feature on the card will temporarily suspend the card and you’ll need to call Customer Assistance to reset it.

While the Westpac Global Currency Card lets you carry multiple currencies easily, you can find other cards with similar features. This means that it's important that you compare your options before applying.

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Frequently Asked Questions

Is the Global Currency Card a credit card?

No, it is a Visa prepaid card. This means you need to load money onto your travel card before using it. When you make a purchase or withdraw cash, the amount is deducted from your preloaded balance rather than charged to a credit account.

Can I load foreign currencies on the card?

No, you can only load Australian dollar amounts onto your card. They will then be converted to the supported currencies you select in your wallets.

Do I need to be a Westpac customer to apply for a Global Currency Card?

No, you do not need to have an existing account with Westpac to order a Global Currency Card. You can visit your local branch and apply for one there.

What do I do if I have funds remaining on my card when I return from my trip?

You can continue to use your money card in Australia to shop or make a withdrawal from a Westpac Group ATM. Otherwise, you can contact the Customer Service Centre to have your foreign funds transferred into Australian dollars.

How do I close my Global Currency Card?

There is an Expiry Date printed on the front of your travel card. If you wish to close your card before the expiry date, you can complete a closure form over the phone. Westpac can convert any remaining funds into Australian dollars and make a deposit into your Australian account.
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This page was last modified on 25 April 2016 at 15:37.

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144 Responses to Westpac Global Currency Card

  1. Default Gravatar
    | July 23, 2016

    Can this card be linked to a frequent flyer program like Qantas frequent Flyers?

    • Staff
      May | July 24, 2016

      Hi Gary,

      Thanks for your inquiry.

      Unfortunately, Westpac Global Currency cannot be linked to your frequent flyer program like Qantas. However, the Qantas Card with Qantas Cash is a prepaid travel money card that can be linked to your frequent flyer account.

      Cheers,
      May

  2. Default Gravatar
    | July 23, 2016

    In which countries am I able to withdraw funds from my card without having to pay a fee ?

    • Staff
      May | July 24, 2016

      Hi Iona,

      Thanks for your inquiry. Just to confirm, you’ve come through to finder.com.au, not actually Westpac.

      Please refer to the Westpac page I’ve sent to your email where you can find the list of countries where the Global ATM Alliance network and Westpac Group Partners are available. By using the ATMs of these bank partners, Westpac will not charge you with ATM withdrawal fee, however, a 3% Westpac foreign transaction fee applies.

      Cheers,
      May

  3. Default Gravatar
    Patricia | July 18, 2016

    Can I use the remainder of my global currency card to pay my Westpac visa card?

  4. Default Gravatar
    Craig | June 29, 2016

    Hi can you tell where I can find a list of the ATMs for the Global Card in Japan ?

    • Staff
      Sally | July 1, 2016

      Hi Craig,

      Thanks for your question.

      Unfortunately, the Westpac Global Alliance doesn’t have a presence in Japan.

      However, you can use the Global Currency Card wherever MasterCard is accepted. Please note that a local ATM fee may apply.

      I hope this has helped.

      Cheers,

      Sally

  5. Default Gravatar
    Alazar | June 28, 2016

    How can I create pin code?

    • Staff
      Sally | June 28, 2016

      Hi Alazar,

      Thanks for your question.

      When you order the Westpac Global Currency Card, the PIN for the card will set when the card is activated. However, you can change the PIN for your card online through your Global Wallet account or over the phone on 1300 797 470.

      I hope this has helped.

      Cheers,

      Sally

  6. Default Gravatar
    Esther | May 29, 2016

    Can you please clarify if the cost for every overseas ATM withdrawal (other than the free withdrawal at an alliance ATM) is AUS$2 per transaction PLUS foreign ATM charge?

    • Staff
      Sally | May 30, 2016

      Hi Esther,

      Thanks for your question.

      The cost for an ATM withdrawal (if you’re not using a Westpac Global Alliance ATM) will vary depending on the currency you’re withdrawing in. If you look under the “How much will this card cost” section of this page, you’ll see the breakdown of the fees you’ll be charged depending on the currency you’re withdrawing in. For example, you’ll be charged AUD$2 when withdrawing in Australian Dollars, but NZD$3.00 if you’re withdrawing in New Zealand dollars. As well as this charge, you might also be charged a local ATM operator fee.

      I hope this has helped.

      Cheers,

      Sally

  7. Default Gravatar
    bell | May 28, 2016

    Will I be able to use this card in Bali, Indonesia ?

    • Staff
      Sally | May 30, 2016

      Hi Bell,

      Thanks for your question.

      As the Westpac Global Currency card can be used wherever Visa is accepted, you should have no issue using it in Bali. However, as the card doesn’t support Indonesian rupiah, you’ll be charged a currency conversion fee of 3% whenever using the card in Bali.

      If you’d like to avoid this fee, you might have to consider a card that doesn’t charge a currency conversion fee like the Qantas Travel Money card, Commonwealth Bank Travel Money card or the STA Travel Card.

      I hope this has helped.

      Cheers,

      Sally

  8. Default Gravatar
    lou | May 24, 2016

    Is there an activation fee on the Global Currency Card?

    • Staff
      Sally | May 25, 2016

      Hi Lou,

      Thanks for your question.

      No, there isn’t a fee to purchase or activate your Global Currency Card.

      However, you will be charged a 1% fee if you load funds on the card at a Westpac branch. If you load the funds through Westpac online, mobile banking or BPAY, you won’t be charged a fee.

      I hope this has helped.

      Cheers,

      Sally

  9. Default Gravatar
    Kate | May 9, 2016

    We have used our currency card twice already, but I need to know if I can use it to withdraw from the 7-11 store ATMs in Japan, as I will not be going into Tokyo. They apparently display the Visa logo.

    • Staff
      Sally | May 10, 2016

      Hi Kate,

      Thanks for your question.

      You should be able to use the Westpac Global Currency card wherever Visa is accepted.

      Cheers,

      Sally

  10. Default Gravatar
    Palmira | April 21, 2016

    If my travel card get stolen can the bank replace my card when I am overseas? How long does it take to replace?

    • Staff
      Sally | April 21, 2016

      Hi Palmira,

      Thanks for your question.

      When you receive your Westpac Global Currency Card, you’ll be issued with two cards. Each of the cards has a unique 16 digit Visa number and PIN, but they’ll access the same balance.

      If both cards have been lost or stolen, you can request an emergency cash transfer of up to $3,000.

      Otherwise, you can request a replacement card to be sent to you. If you’re in Australia, it’ll take 3 to 5 working days for the replacement card to arrive if you. Otherwise, it’ll take the usual delivery time it takes for standard mail from Australia to arrive at your destination.

      I hope this has helped.

      Cheers,

      Sally

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