Uber in Melbourne: Everything you need to know

Including prices, airport pick-ups, car rates and much more.

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Melbourne was one of the first Australian cities to embrace the rideshare platform and now it's a household name.

Taking it for a spin in the city? Our up-to-date guide gives you the latest promo codes to save you money on your next ride, current ride rates and Uber pick-up zones at Melbourne airport and the answers to top questions about using Uber in Melbourne.

Current rideshare promo codes in Melbourne

New to Uber? See our guide on how to create an Uber account

Uber pick-up zones at Melbourne Airport

Uber is available (as at January 2019) at Melbourne Airport and to accommodate it there are dedicated pick-up spots at the terminal to help you locate your driver. When using Uber at the airport, a rideshare access fee of $4.48 is charged. This will be automatically added to your fare.

Now, how to get to those zones. Well, if you've arrived at Terminal 1, 2 or 3, follow the signs for "Uber" which will lead you to the pick-up zone. If you’re at Terminal 4, head to the pick-up zone in the T4 car park located on level two.

Once you’re ready to be picked up, open the app, pick the right terminal, choose the best ride option to fit all passengers and your luggage then tap "Request".

Here's what your walk will look like to your pick-up point:

Image: Uber

Uber rates in Melbourne

Uber has five ride options in Melbourne and rates vary depending on which you choose to ride with.

  • UberX is your most basic and affordable option where drivers have mid-range vehicles.
  • UberAssist has drivers that are certified for extra assistance.
  • UberXL is for groups of up to 6 people.
  • UberComfort provides a more comfortable ride with some extra space.
  • UberPremier is a luxurious option in a high-end vehicle with a professional driver.

Ride fares are comprised of a base rate, time and distance rates and tolls, surcharges and fees.

Fares can also be higher when demand for rides increases, like during bad weather, rush hour or special events. You'll be advised of this through a “surge pricing” notification at the time of booking.

For an idea of prices, an UberX or Assist ride from Melbourne Tullamarine Airport to Melbourne's CBD is $45-$58. For an UberXL it'll be $65-$83, Comfort will be around $51-$66 and for a Premier it's $75-$97.

Uber ride types and fare rates in Melbourne

UberX and Assist

  • Base fare: $2
  • Per minute: $0.36
  • Per kilometre: $1.16
  • Minimum fare: $7.50
  • Cancellation fee: $10

Uber Premier

  • Base fare: $4
  • Per minute: $0.63
  • Per kilometre: $2.08
  • Minimum fare: $15
  • Cancellation fee: $10

Uber Comfort

  • Base fare: $2.34
  • Per minute: $0.42
  • Per kilometre: $1.34
  • Minimum fare: $8.76
  • Cancellation fee: $10

Uber XL

  • Base fare: $3.10
  • Per minute: $0.55
  • Per kilometre: $1.75
  • Minimum fare: $10
  • Cancellation fee: $10

Uber FAQs

Do Melbourne Ubers have baby seats?

Uber doesn’t provide car seats as an option in Melbourne.

Are Melbourne Ubers pet-friendly?

Service animals will be accommodated as per applicable accessibility laws. Allowing pets is at the discretion of the driver. Before your ride arrives contact your driver for permission.

Is UberPool available?

Yes. UberPool is available in Melbourne, though only in certain areas. This goes as far north as Coburg, east as Hawthorn, south as Balaclava and west as Footscray.

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