Load multiple currencies onto your Travelex Multi-currency Cash Passport to simplify how you manage your money when travelling.
The Travelex Multi-currency Cash Passport is a prepaid travel money card that lets you save on conversion fees and overseas ATM fees. You can load up to 10 different currencies to this card at any one time and can make purchases wherever Visa is accepted.
|Available Currencies||AUD, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB, USD|
|Multiple Currencies on One Card||No|
|Number of Cards Issued||1|
|Minimum Load Amount||$250|
|Maximum Load Amount||$5,000|
|Maximum Annual Load Amount||$30,000|
|24 Hour ATM Cash Withdrawal Limit||$1,000|
|24 Hour POS Transaction Limit||$15,000|
|Card Issue Fee||The greater of 1.1% of the initial load / reload amount or AU$15.00|
|Initial Load Fee||$0|
|ATM Withdrawal Fee||Travelex does not charge an ATM withdrawal fee when you use your Travelex Multi-currency Cash Passport to withdraw currencies that are loaded on the card at overseas ATMs where MasterCard is accepted.|
|Reload Fee||The greater of 1.1% of the initial load / reload amount or AU$15.00|
|Monthly Inactivity Fee|
after 12 months inactivity
|AU$4.00 per month|
|Card Replacement Fee||$0|
|Currency Conversion Fee||5.95%|
|BPay Reload fee||1% of the reload amount|
|Available To Temporary Residents||No|
Currencies and loading funds
Which currencies can I load on the card?
The Travelex Multi-currency Cash Passport can handle up to 10 different currencies. If you travel to a country whose currency the card supports, and if you have available funds in that currency, the card uses the correct currency automatically.
The currencies you can load onto the Travelex Cash Passport include:
- Euros (EU)
- United States dollars (USD)
- British pounds (GBP)
- Canadian dollars (CAD)
- New Zealand dollars (NZD)
- Australian dollars (AUD: in-store only)
- Singapore dollars (SGD)
- Hong Kong dollars (HKD)
- Japanese yen (JPY)
- Thai baht (THB)
When you load or reload your card you can benefit from locked-in exchange rates. If travel to a region whose currency the card does not support, it will draw funds from another currency and use current Travelex rates.
How do you load funds on your card?
Using the card
You can use this card anywhere you see the MasterCard logo. You can also use this card to shop at international websites, where you can benefit by paying in local currencies. (You cannot use this card in Cuba, Iran, North Korea, Sudan and Syria.)
The card relies on a default order of priority when using currencies. In case the card does not have funds in the required currency, it works its way through in this order:
1. AUD 2. USD 3. EUR 4. GBP 5. NZD 6. THB 7. CAD 8. HKD 9. JPY 10. SGD
How much will the card cost me?
All fees you pay to use this card are in Australian dollars, unless specified otherwise. If the card does not have enough money in Australian dollars, it debits the fees from another currency (based on the priority order described above).
|Main fees associated with the card|
|Initial card fee||The greater of 1.1% of the initial load / reload amount or AUD 15.00|
|Reload fee||The greater of 1.1% of the initial load / reload amount or AUD 15.00|
|Overseas transaction fee||$0|
|Overseas ATM withdrawal fee||$0 (some ATM operators may charge their own additional fee)|
|Domestic ATM withdrawal fee||2.95% of the amount withdrawn|
|Monthly inactivity fee||$4 (kicks in after inactivity on card for 12 months)|
|Negative balance fee||$20|
|Cash over the counter fee||$10 per withdrawal|
|Account closure fee||$10|
Managing your card
You can manage the Travelex Cash Passport with a range of online tools.
Ordering your card
You can buy the Travelex Cash Passport online or by visiting your local Travelex store, not including HSBC branches. To buy this card at a store you have to present an acceptable form of ID and load the card with a minimum of $100. In this scenario, you can get your card straightaway. If you apply online, the card will typically take five to seven business days to get to you, although it can take longer if you live in a remote area.
Activating your card
This travel money card typically activates within four hours of purchase. If you enter an incorrect PIN three times in succession the card is disabled, and you will have to call customer support for reactivation. Reactivating a disabled card can take up to 24 hours.
Loading funds on your card
You can load funds on your card in any of the following ways:
- Online transfer. You can complete an online transfer via the Travelex website, you’ll just need your Cash Passport card number handy.
- BPAY. You’ll need the BPAY biller code 184416 and the 16 digit Cash Passport number that’s on your card to reload funds with BPAY.
- In store. You can also load and reload funds in store at participating Travelex outlets.
You can load and reload your card online, using your Visa or MasterCard debit or credit card. You can reload the card at anytime using BPAY to transfer money from your bank account. The minimum you can load and reload onto the card is $100 or its equivalent in another currency. The maximum you can load is $100,000.Back to top
Managing your card online
You can manage your Multi-currency Cash Passport account easily using the secure online platform. This system lets you check balances, go through transaction history, move funds between currencies, reload your card and more.
Your card is protected by chip and PIN security and you’ll have access to a 24/7 Global Emergency Assistance Service. If your card has been lost or stolen or you’d like to report fraudulent activity on your card, you can contact the Global Emergency Assistance Service. You can find the specific number you can call depending on your location in the product disclosure statement.
Highlights and drawbacks
- Multiple currencies. The card offers 10 currencies, including Thai Baht which isn’t offered across all cards on the market.
- Free replacement card. If you lose your Travelex Cash Passport Visa Debit card, you can have a replacement delivered to you free of charge.
- No international ATM fees. Unlike many Australian travel cards, you won’t be charged a fee for international ATM withdrawals.
- Currency conversion fee. Most travel cards have a currency conversion fee of 3%-4%, but this card has a high conversion fee of 5.95% if you spend in an unsupported or unloaded currency.
- Domestic ATM withdrawal fee. Although this travel money card does not charge for international ATM withdrawals, you will be charged if you use the card to make a domestic ATM withdrawal.
If you’re thinking about travelling overseas, you can use the Travelex Cash Passport to good effect. However, since you have other options to choose from, make sure you compare a few.Back to top