Velocity Frequent Flyer Travel Money Comparison


Going overseas? Find out how the Velocity Global Wallet works and compare other travel money and insurance options that could help you get more Velocity Frequent Flyer points.

The Velocity Global Wallet is a prepaid travel card that allows you to load and use funds in up to 11 currencies. This gives you a way to spend in specific countries without paying extra for currency conversion. This prepaid Visa debit card also rewards you with Velocity Points when you make purchases in Australia and abroad.

Plus, if you're looking for peace of mind when you travel, Virgin Money also offers travel insurance cover that can protect you and your family on your next holiday. Use this guide to compare everything from prepaid travel cards to frequent flyer programs with Velocity's travel money solutions.

Velocity Global Wallet Card

Rates last updated October 20th, 2018
Name Product Description Available Currencies ATM Withdrawal Fee Reload Fee Initial Load Fee
Earn 2 Velocity Points per $1 spent overseas and 1 point per $3 spent in Australia.

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Travel cards

If you’re a Velocity Frequent Flyer member, you can get a free Velocity Global Wallet prepaid travel card that also doubles as your Velocity frequent flyer membership card. You can use the Velocity Global Wallet to make purchases and ATM withdrawals at millions of places all over the world, both in-person and online. In addition to Visa acceptance, you also get a money back guarantee if you’re the victim of card fraud thanks to Visa's Zero Liability Policy.

Benefits of the Velocity Global Wallet

  • Earn velocity Points when you spend. The Velocity Global Wallet rewards you with Velocity Points when you make purchases. Earn 2 Velocity Points per $1 spent overseas and 1 point per $3 spent in Australia. No points are awarded when you withdraw cash.
  • Low fees. The Global Wallet is cheap to use compared to other travel cards, as it’s free to open and to reload. A currency conversion fee applies when you spend in a currency which is not loaded on the product, this fee is comparable to what’s charged on most other debit and credit cards and is much lower than the conversion fee on some other prepaid travel cards. There’s also an ATM withdrawal fee (depending on the currency you’re withdrawing), an inactivity fee if you don’t use the product for a month and a fee if you want a second card (unlike other travel cards no second card is issued automatically when you open the account).
  • Online and mobile account management. You can check your balance, view previous transactions and transfer money between currencies via the Velocity Global Wallet online account centre or mobile phone app.
  • Flexible reload options. Reload the card using BPAY or by transferring money directly from your Australian Bank account. You can also choose what currency you want to load funds in via the Global Wallet online account or app. While the default is Australian dollars, you can choose any of the other 10 international currencies, and the transferred funds will automatically be converted at the daily exchange rate.

Read the full review and benefits of the Velocity Global Wallet

Supported currencies

This travel card supports 11 different currencies including Australian dollars. You can preload the following popular currencies: AUD, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB, USD, ZAR.

Currency ATM withdrawal fee ATM balance enquiry fee
Australian dollars Free Free
United States dollars 1.95 Free
British pounds sterling 1.25 Free
Euros 1.50 Free
New Zealand dollars 2.50 Free
Canadian dollars 2.00 Free
Hong Kong dollars 15.00 Free
Singapore dollars 2.50 Free
Japanese yen 160 Free
Thai baht 60 Free
South African rand 20 Free

Traveller's cheques

Velocity does not provide traveller’s cheques, you can find out more about ordering traveller’s cheques here.

Currency exchange

Velocity does not provide a foreign cash service. If you want to collect foreign cash before you leave Australia, compare banking and foreign exchange institutions on our travel money page.

Travel insurance

Virgin Money has international and domestic travel insurance policies with different levels of cover and pricing. Comprehensive international travel insurance gives you unlimited cover for things like overseas medical and hospital expenses as well as covering the theft of cash, documents and personal belongings. The essentials policy doesn’t cover for theft of cash or pay a benefit in the event of accidental death. The basic international policy gives you cover for medical and hospital expenses and personal liability only. There’s annual multi-trip cover too. Find out more about each of these policies by reading a detailed review of these insurance products on our Virgin travel insurance comparison page.

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Velocity frequent flyer program

Velocity rewards you with points when you shop using Velocity credit cards, the Global Wallet, and when you fly with Virgin or any of Virgin’s international partners airlines. There’s potential to earn serious points when you use a Velocity branded credit card to get double and bonus points when you purchase services from Velocity partners. The Velocity program is also free to join.

  • Tip: Your points do not expire as long as your account remains active — you continue to earn or spend points.

Velocity Global Wallet frequently asked questions

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43 Responses

  1. Default Gravatar
    mnclmJanuary 6, 2017

    Hi. I’d like to know if the card can be used to withdraw money in the Philippines? Can you please provide the fees and charges for this? Thanks!

    • finder Customer Care
      JasonJanuary 7, 2017Staff

      Hi Mnclm,

      Thank you for your enquiry.

      The Velocity Global Wallet can withdraw money and be used anywhere in the world where Visa is accepted including ATMs showing the Visa or PLUS logo.

      Please click this link to see the fees and charges and for more information about Velocity Global Wallet.

      Kind regards,

  2. Default Gravatar
    giulsJuly 14, 2016

    My husband has a platinum velocity frequent flyer card and I have a normal red Vel/F F card.
    Are we able to link the points accumulated between the 2 cards?
    And can a flight be booked for me using my husbands platinum card?


    • finder Customer Care
      MayJuly 14, 2016Staff

      Hi Giuls,

      Thanks for your question.

      Yes, you can transfer points from your Velocity frequent flyer account to the account of an eligible family member, up to four times per Membership Year. Each transfer must be for between 5,000 and 100,000 points. Also, your husband can book a flight for you using his Platinum account. Please contact the Membership Contact Centre for booking the flight.

      For your convenience, I’ve sent to your email the Velocity Membership Contact Centre.

      Hope this is helpful.


  3. Default Gravatar
    JackSeptember 7, 2015

    Where do I find the currency load rates that apply today if I put Euros and UK pounds on the card today?

    • finder Customer Care
      SallySeptember 8, 2015Staff

      Hi Jack,

      Thank you for your question.

      The exchange rates applied to the Velocity Travel Money card are determined by Cuscal. When you load funds onto the card, you will be given a quote of the exchange rate before confirming the transaction.

      I hope this has helped.



  4. Default Gravatar
    PaulJune 16, 2015


    How do I cancel my card and what happens to funds in account that are left?

    • finder Customer Care
      SallyJune 16, 2015Staff

      Hi Paul,

      Thanks for your question.

      If you’re referring to the Velocity Global Wallet travel money card, you can contact Velocity Global Wallet directly to cancel your card or you can fill out the ‘Account Closure Form’ available on the website.

      On the form, you have the opportunity to nominate which account you’d like any remaining balances transferred to. Keep in mind though that Cuscal Ltd charge a maximum AUD$15 Funds Redemption fee to transfer any Available Balances back into your account.

      I hope this has answered your question.



  5. Default Gravatar
    GeoffreyApril 16, 2015

    What are the ATM withdrawal fees for the 10 overseas countries with Velocity please

    • finder Customer Care
      ElizabethApril 17, 2015Staff

      Hi Geoffrey,

      Thanks for your question.

      You can see the fees listed on this page.

      I hope this will help.



  6. Default Gravatar
    JordanOctober 13, 2014


    I’m heading overseas in a couple of weeks to Europe. Quite a number of countries I intend to visit (Poland, Czech Republic, Hungary, Slovenia and Switzerland) do not use the Euro. Will this be a problem if I use the Velocity travel card?

    • finder Customer Care
      ShirleyOctober 13, 2014Staff

      Hi Jordan,

      Thanks for your question.

      Please note that a foreign exchange fee could apply. This is payable whenever the card is used for a transaction in a currency other than AUD or a currency that isn’t pre-loaded or available on the Global Wallet.


  7. Default Gravatar
    JaniceOctober 11, 2014

    Hi, I live in Portugal and I am traveling to Australia Via Dubai on 3rd November for three weeks. I would like to place 1000 euros on a travel card how can I apply for a travel card.



    • finder Customer Care
      ShirleyOctober 13, 2014Staff

      Hi Janice,

      Thanks for your question.

      To apply for the Velocity Global Wallet, you’ll need to become a Velocity frequent flyer member. You can sign up for free through their official website.

      Once you’ve received the card in the mail, you can activate it by registering through the official Velocity website.


  8. Default Gravatar
    sandraSeptember 2, 2014

    how do I get one

    • finder Customer Care
      ShirleySeptember 3, 2014Staff

      Hi Sandra,

      Thanks for your question.

      You need to join Velocity Frequent Flyer to receive your card. After you’ve received your card you can activate the Global Wallet online.


  9. Default Gravatar
    FrankJuly 28, 2014

    Hi I am already a member
    Last time I travelled I was getting massages on my phone advising of the purchases that I have done and the balance.
    I am on an overseas trip right now and have been using my velocity global wallet but I am not receiving any massages on my phone I would like to check my balance and I cannot too I need to check my balance please?
    Please advise my mobile

    • finder Customer Care
      ShirleyJuly 28, 2014Staff

      Hi Frank,

      Thanks for your question.

      Unfortunately you’ve come through to, an online comparison service.

      Please speak to a customer service rep from Virgin about this.


  10. Default Gravatar
    AndrewJuly 27, 2014

    Is it possible to load NZD$ from an existing BNZ (Bank of New Zealand) bank account directly into an existing Virgin Velocity Global Wallet card using Poli? If so, how is this done (BNZ does not appear on the Poli “add money” drop down menu), and is it possible to load directly into a NZD$ currency wallet, or does it have to go through AUD$ and then be reconverted into NZD$, with two separate currency conversion fees? (I spend time living in both NZ and Australia, and carry both an Australian & New Zealand passport)

    • finder Customer Care
      ShirleyJuly 28, 2014Staff

      Hi Andrew,

      Thanks for your question.

      Unfortunately using Poli is only available for major Australian banks and credit unions. Alternatively, there is the option of using BPAY.

      Funds that are loaded also need to be in AUD, if you convert them into NZD a fee doesn’t apply but they will be subject to exchange rates instead.

      Since you regularly travel back and forth from Australia and New Zealand, you might want to read about multi currency accounts.


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