Velocity Frequent Flyer Travel Money Comparison

Going overseas? Find out how the Velocity Global Wallet Card works and compare other travel money and insurance options that could help you get more Velocity Frequent Flyer points.

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Velocity Global Wallet

The Velocity Global Wallet Card is a prepaid travel card that allows you to load and use funds in up to 11 currencies. This gives you a way to spend in specific countries without paying extra for currency conversion. This prepaid Visa debit card also rewards you with Velocity Points when you make purchases in Australia and abroad.

Plus, if you're looking for peace of mind when you travel, Virgin Money also offers travel insurance cover that can protect you and your family on your next holiday. Use this guide to compare everything from prepaid travel cards to frequent flyer programs with Velocity's travel money solutions.

Velocity Global Wallet Card

Updated October 24th, 2019
Name Product Available Currencies ATM Withdrawal Fee Initial Load Fee Reload fee
AUD, USD, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB, ZAR
AU$1.95
$0
$0
Earn 2 Velocity Points per $1 spent overseas and 1 point per $3 spent in Australia.

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Travel cards

If you're a Velocity Frequent Flyer member, you can get a free Velocity Global Wallet Card prepaid travel card that also doubles as your Velocity frequent flyer membership card. You can use the Velocity Global Wallet Card to make purchases and ATM withdrawals at millions of places all over the world, both in-person and online. In addition to Visa acceptance, you also get a money back guarantee if you're the victim of card fraud thanks to Visa's Zero Liability Policy.

Benefits of the Velocity Global Wallet

  • Earn velocity Points when you spend. The Velocity Global Wallet Card rewards you with Velocity Points when you make purchases. Earn 2 Velocity Points per $1 spent overseas and 1 point per $3 spent in Australia. No points are awarded when you withdraw cash.
  • Low fees. The Global Wallet is cheap to use compared to other travel cards, as it's free to open and to reload. A currency conversion fee applies when you spend in a currency which is not loaded on the product, this fee is comparable to what's charged on most other debit and credit cards and is much lower than the conversion fee on some other prepaid travel cards. There's also an ATM withdrawal fee (depending on the currency you're withdrawing), an inactivity fee if you don't use the product for a month and a fee if you want a second card (unlike other travel cards no second card is issued automatically when you open the account).
  • Online and mobile account management. You can check your balance, view previous transactions and transfer money between currencies via the Velocity Global Wallet Card online account centre or mobile phone app.
  • Flexible reload options. Reload the card using BPAY or by transferring money directly from your Australian Bank account. You can also choose what currency you want to load funds in via the Global Wallet online account or app. While the default is Australian dollars, you can choose any of the other 10 international currencies, and the transferred funds will automatically be converted at the daily exchange rate.

Read the full review and benefits of the Velocity Global Wallet

Supported currencies

This travel card supports 11 different currencies including Australian dollars. You can preload the following popular currencies: AUD, USD, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB, ZAR.

Currency ATM withdrawal feeATM balance enquiry fee
Australian dollarsFreeFree
United States dollars1.95Free
British pounds sterling1.25Free
Euros1.50Free
New Zealand dollars2.50Free
Canadian dollars2.00Free
Hong Kong dollars15.00Free
Singapore dollars2.50Free
Japanese yen160Free
Thai baht60Free
South African rand20Free

Traveller's cheques

Velocity does not provide traveller's cheques, you can find out more about ordering traveller's cheques here.

Currency exchange

Velocity does not provide a foreign cash service. If you want to collect foreign cash before you leave Australia, compare banking and foreign exchange institutions on our travel money page.

Travel insurance

Virgin Money has international and domestic travel insurance policies with different levels of cover and pricing. Comprehensive international travel insurance gives you unlimited cover for things like overseas medical and hospital expenses as well as covering the theft of cash, documents and personal belongings. The essentials policy doesn't cover for theft of cash or pay a benefit in the event of accidental death. The basic international policy gives you cover for medical and hospital expenses and personal liability only. There's annual multi-trip cover too. Find out more about each of these policies by reading a detailed review of these insurance products on our Virgin travel insurance comparison page.

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Velocity frequent flyer program

Velocity rewards you with points when you shop using Velocity credit cards, the Global Wallet, and when you fly with Virgin or any of Virgin's international partners airlines. There's potential to earn serious points when you use a Velocity branded credit card to get double and bonus points when you purchase services from Velocity partners. The Velocity program is also free to join.

  • Tip: Your points do not expire as long as your account remains active — you continue to earn or spend points.

Velocity Global Wallet Card frequently asked questions

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47 Responses

  1. Default Gravatar
    BrettMay 20, 2019

    Hi! I am having trouble with increasing my Virgin credit limit. Can you help me?

    • Avatarfinder Customer Care
      JoshuaMay 21, 2019Staff

      Hi Brett,

      Thanks for getting in touch with Finder. I hope all is well with you. 😃

      The process varies from one provider to another. However, with Virgin, what you can do is call them.

      To increase your chance of having your request approved, you might want to request a credit limit increase nine months after your account opening date or six months after your last requested increase. It is worth noting as well that your credit limit cannot be increased by more than 50% of your current limit, or beyond the product maximum. Assessments take between 7 and 10 working days and are subject to Virgin Money’s lending criteria.

      If you want to learn more about how to increase your credit limit, please read this guide. On that page, you will know the steps you can take to adjust your credit card limit.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

  2. Default Gravatar
    JerramMarch 15, 2019

    I’m from Australia and would like to know if I can load money on my Velocity card and use it in Australia at BP fuel stations? Can I load money on this card and use it in Australia as like a prepaid fuel card at BP service stations?

    • Avatarfinder Customer Care
      MaiMarch 16, 2019Staff

      Hi Jerram,

      Thanks for contacting Finder.

      Are you pertaining to loading a Velocity Global Wallet Card? If so, yes you can reload this card and use at BP fuel stations in Australia as long as they accept Visa. However, this card can only be loaded using bank transfer or BPAY. I’m afraid it can’t be done on BP service stations.

      Hope this helps. ​Please feel free to contact us back should you require further assistance on this.

      Kind Regards,
      Mai

  3. Default Gravatar
    mnclmJanuary 6, 2017

    Hi. I’d like to know if the card can be used to withdraw money in the Philippines? Can you please provide the fees and charges for this? Thanks!

    • Avatarfinder Customer Care
      JasonJanuary 7, 2017Staff

      Hi Mnclm,

      Thank you for your enquiry.

      The Velocity Global Wallet can withdraw money and be used anywhere in the world where Visa is accepted including ATMs showing the Visa or PLUS logo.

      Please click this link to see the fees and charges and for more information about Velocity Global Wallet.

      Kind regards,
      Jason

  4. Default Gravatar
    giulsJuly 14, 2016

    Hi
    My husband has a platinum velocity frequent flyer card and I have a normal red Vel/F F card.
    Are we able to link the points accumulated between the 2 cards?
    And can a flight be booked for me using my husbands platinum card?

    Thanks
    Giuls

    • Avatarfinder Customer Care
      MayJuly 14, 2016Staff

      Hi Giuls,

      Thanks for your question.

      Yes, you can transfer points from your Velocity frequent flyer account to the account of an eligible family member, up to four times per Membership Year. Each transfer must be for between 5,000 and 100,000 points. Also, your husband can book a flight for you using his Platinum account. Please contact the Membership Contact Centre for booking the flight.

      For your convenience, I’ve sent to your email the Velocity Membership Contact Centre.

      Hope this is helpful.

      Cheers,
      May

  5. Default Gravatar
    JackSeptember 7, 2015

    Where do I find the currency load rates that apply today if I put Euros and UK pounds on the card today?
    Thanks
    Jack

    • Avatarfinder Customer Care
      SallySeptember 8, 2015Staff

      Hi Jack,

      Thank you for your question.

      The exchange rates applied to the Velocity Travel Money card are determined by Cuscal. When you load funds onto the card, you will be given a quote of the exchange rate before confirming the transaction.

      I hope this has helped.

      Thanks,

      Sally

  6. Default Gravatar
    PaulJune 16, 2015

    Hi,

    How do I cancel my card and what happens to funds in account that are left?

    • Avatarfinder Customer Care
      SallyJune 16, 2015Staff

      Hi Paul,

      Thanks for your question.

      If you’re referring to the Velocity Global Wallet travel money card, you can contact Velocity Global Wallet directly to cancel your card or you can fill out the ‘Account Closure Form’ available on the website.

      On the form, you have the opportunity to nominate which account you’d like any remaining balances transferred to. Keep in mind though that Cuscal Ltd charge a maximum AUD$15 Funds Redemption fee to transfer any Available Balances back into your account.

      I hope this has answered your question.

      Thanks,

      Sally

  7. Default Gravatar
    GeoffreyApril 16, 2015

    What are the ATM withdrawal fees for the 10 overseas countries with Velocity please

    • Avatarfinder Customer Care
      ElizabethApril 17, 2015Staff

      Hi Geoffrey,

      Thanks for your question.

      You can see the fees listed on this page.

      I hope this will help.

      Thanks,

      Elizabeth

  8. Default Gravatar
    JordanOctober 13, 2014

    Hi,

    I’m heading overseas in a couple of weeks to Europe. Quite a number of countries I intend to visit (Poland, Czech Republic, Hungary, Slovenia and Switzerland) do not use the Euro. Will this be a problem if I use the Velocity travel card?

    • Avatarfinder Customer Care
      ShirleyOctober 13, 2014Staff

      Hi Jordan,

      Thanks for your question.

      Please note that a foreign exchange fee could apply. This is payable whenever the card is used for a transaction in a currency other than AUD or a currency that isn’t pre-loaded or available on the Global Wallet.

      Cheers,
      Shirley

  9. Default Gravatar
    JaniceOctober 11, 2014

    Hi, I live in Portugal and I am traveling to Australia Via Dubai on 3rd November for three weeks. I would like to place 1000 euros on a travel card how can I apply for a travel card.

    regards

    Janice

    • Avatarfinder Customer Care
      ShirleyOctober 13, 2014Staff

      Hi Janice,

      Thanks for your question.

      To apply for the Velocity Global Wallet, you’ll need to become a Velocity frequent flyer member. You can sign up for free through their official website.

      Once you’ve received the card in the mail, you can activate it by registering through the official Velocity website.

      Cheers,
      Shirley

  10. Default Gravatar
    sandraSeptember 2, 2014

    how do I get one

    • Avatarfinder Customer Care
      ShirleySeptember 3, 2014Staff

      Hi Sandra,

      Thanks for your question.

      You need to join Velocity Frequent Flyer to receive your card. After you’ve received your card you can activate the Global Wallet online.

      Cheers,
      Shirley

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