Suncorp Bank provides a variety of products and services you can use on holiday or when you need to send money to an international bank account. Options include a Cash Passport prepaid Visa travel card, foreign exchange (including foreign currency ATMs), travel insurance an international money transfer services.
Travelex also operates from select Suncorp Bank branches in Brisbane and Sydney. Travelex provides traveller's cheques and a travel card too. Read on for an overview of the different travel money products and services on offer from Suncorp Bank.
Prepaid travel card from Suncorp
The Suncorp Bank Multi-currency Cash Passport allows you to load and spend up to 10 different international currencies when you're overseas or shopping online with an international retailer. This prepaid Visa debit card gives you a way to lock in exchange rates and spend in the currency of your destination to avoid the additional fee for currency conversion.
- Australian dollars
- US dollars
- New Zealand dollars
- Thai baht
- Canadian dollars
- Hong Kong dollars
- Japanese yen
- Singapore dollars
Note that there are fees for international ATM withdrawals, starting from AUD$3.50. Meanwhile, domestic ATM withdrawals in Australian dollars attract a cost worth 2.95% of the transaction value. There's an initial load fee of $15 and a BPAY reload fee of 1% when you deposit funds on the travel card. The minimum load is AUD$100. You can save on these reload fees by using the Suncorp travel card online portal to both order and reload the product.
Suncorp Bank and Travelex sell American Express traveller's cheques in different currencies. Traveller's cheques are considered one of the safest way to take money to a different country. Traveller's cheques can be replaced if lost or stolen and you're the only person who can cash your cheques. The downside to this type of travel money is convenience. It's getting increasingly difficult to find institutions where you can cash your cheques, and often there's a commission.
If you want to have some cash when you arrive overseas, Suncorp Bank provides ATMs at limited locations which dispense foreign currency. There are also Travelex foreign exchange bureaus inside selected Suncorp branches. The Suncorp branches with a Travelex bureau provide a greater variety of travel money services. Suncorp branches also buy and sell foreign cash, and most branches have a variety of international currencies on hand. Note that you'll pay a $10 fee to buy or sell foreign cash at a Suncorp branch.
- Foreign currency ATMs. Foreign currency ATMs are located the following Suncorp Bank branches in Queensland: Kawana Waters, Garden City, and Eagle Street Sales Centre. These ATMs dispense euros, pounds, New Zealand dollars and US dollars. You can use your Visa or Mastercard debit or credit card to withdraw foreign cash from these ATMs. Note that American Express cards can not be used at Suncorp Bank foreign currency ATMs.
- Travelex bureaus. You can also find Travelex outlets inside select Suncorp Bank branches on George Street (Sydney), Chermside (Brisbane) and Edward Street (Brisbane). Travelex and Suncorp Bank provide these travel money services:
- Buy foreign cash
- Buy the Cash Passport travel money card
- Buy traveller's cheques
- Send money overseas using Western Union
- Buy prepaid international phone cards.
You can access complimentary travel insurance for up to six months if you use your Suncorp Clear Options Platinum Visa credit card to pay for your return overseas travel ticket. This product also offers transit accident insurance. The complimentary travel insurance benefit on the Clear Options Platinum Visa is provided by Allianz.
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Suncorp also provide their own travel insurance policies if you want to take out cover specifically for your trip. You can choose between Suncorp Holiday Travel Insurance and Suncorp Annual Multi-Trip Cover. These policies provide cover for overseas medical and dental, loss of luggage, cancellation of travel plans, hospital allowance and provides personal liability insurance. The Annual Multi-Trip policy also includes a benefit for loss of income and to cover the expense of organising a substitute to complete whatever overseas business arrangements.