Is Hai Ha Money Transfer safe?

Hai Ha holds an active registration on AUSTRAC's remittance sector register, which every business that sends money overseas from Australia must have. Registration is a legal requirement rather than a government endorsement of the service, and you can check any provider's status on the register yourself. Hai Ha has been operating for over 30 years and is a well-known name in the Australian remittance industry.

How does the Hai Ha mobile app work?

The Hai Ha mobile app, available for iOS and Android, allows you to send money internationally from your phone. You can set up transfers and pay with methods like PayID or card. You can also use it to order foreign currency for pickup.

What ID do I need to send money with Hai Ha?

To comply with Australian regulations, you will need to verify your identity when you create an account. This typically involves providing a government-issued photo ID like a driver's licence or passport, along with other personal details.

What are the transfer limits for Hai Ha?

The maximum amount you can send online or via the app is $30,000 AUD per transaction. If you need to send a larger amount, you must contact Hai Ha directly to discuss your options. The minimum transfer amount is $20 AUD.

Does Hai Ha have a discount for new customers?

Yes, Hai Ha offers $0 fees on your first money transfer for amounts up to $5,000 AUD. This promotion is for new customers sending money online or through the app.