You can use PayPal to send money internationally or to pay overseas suppliers, but typically it's not the cheapest option. In this guide, we take a closer look at PayPal, its fees and compare them to other money transfer options for businesses.
What is PayPal?
PayPal is the most recognised digital-payment brand in the world. It offers a quick, hassle-free way to send and receive money online using an email address and your credit or debit card. It has 325 million active account holders, trading across more than 200 markets in 25 currencies.
Advantages of using PayPal to send money internationally or pay overseas suppliers
- Security. PayPal securely encrypts your financial information and protects customers against email phishing and identity theft.
- Flexibility. You have the ability to link all your cards and bank accounts and then choose which one to use at checkout.
- User friendly. You can check out with one click on your computer, mobile or app. It’s great for people on the go.
- Buyer protection. You can get a refund, including return shipping costs, if something goes wrong.
- Software Integration. PayPal syncs in well with accounting software such as the popular XERO, so you can send invoices with absolute ease.
- Free within Australia. You can send money and make purchases within Australia absolutely free.
While PayPal is a quick and easy way to transfer money and has great features, further inspection of its fine print shows that fees can be very high, especially for those sending large amounts of money overseas regularly.
Different account types
You can use PayPal as an individual or as a business. Each allows you to send money domestically and internationally, but there are differences in fees and services.
PayPal personal account
- There are no fees when buying goods within Australia.
- This account is best for individuals who shop and pay online.
- It’s best for those sending money to or receiving money from friends and family.
PayPal business account
- If you have multiple businesses, you can have a PayPal business account for each business – providing each business is registered and has its own email, bank account and credit card.
- This account is best for merchants who operate under a company or group name.
- Your customers won’t need a PayPal account to purchase from you since they can pay as a guest.
- PayPal offers additional features, such as allowing up to 200 employees limited access to your account and a customer service email alias so customer issues can be routed for faster follow-ups.
How are PayPal's exchange rates?
PayPal's exchange rates are calculated by third-party financial institutions and updated multiple times a day to reflect the fluctuating market. Depending on the transaction, PayPal may add a margin of up to 4% to the mid-market rate. For one-off payments, you might find business transfer services with more favourable exchange rates.
How much will my business pay to send money with PayPal?
When it comes to fees, PayPal's fine print is rather complicated. While creating a PayPal business account is free (and there are no withdrawal or cancellation fees or locked-in contracts), if you're a merchant or a business receiving money from buyers outside of Australia, you'll be required to add a fee for international commercial transactions. This is on top of the standard rates for receiving domestic transactions, which range from 0.90% to 2.60%.
The additional fee comes in 2 parts:
- A percentage-based fee for international commercial transactions.
- A fixed fee element for commercial transactions (based on the currency received).
Additional percentage-based fee for international commercial transactions
Transaction type | Fee |
---|---|
All commercial transactions | 1.50% |
QR code transactions - 10.01 AUD and above | 1.90% + fixed fee |
QR code transactions - 10.00 AUD and below | 1.40% + fixed fee |
Fixed fee for commercial transactions based on currency received
If you're accepting payments in other currencies, the percentage will be the same as stated in the table above, but the fixed fee will vary according to the currency you're receiving.
Currency | Fee |
---|---|
Australian dollar (AUD) | 0.30 AUD |
Brazilian real (BRL) | 0.60 BRL |
Canadian dollar (CAD) | 0.30 CAD |
Czech koruna (CZK) | 10.00 CZK |
Danish krone (DKK) | 2.60 DKK |
Euro (EUR) | 0.35 EUR |
Hong Kong dollar (HKD) | 2.35 HKD |
Hungarian forint (HUF) | 90.00 HUF |
Israeli new shekel (ILS) | 1.20 ILS |
Japanese yen (JPY) | 40.00 JPY |
Malaysian ringgit (MYR) | 2.00 MYR |
Mexican peso (MXN) | 4.00 MXN |
Currency | Fee |
---|---|
New Taiwan dollar (TWD) | 10.00 TWD |
New Zealand dollar (NZD) | 0.45 NZD |
Norwegian krone (NOK) | 2.80 NOK |
Philippine peso (PHP) | 15.00 PHP |
Polish zloty (PLN) | 1.35 PLN |
Russian ruble (RUB) | 10.00 RUB |
Singapore dollar (SGD) | 0.50 SGD |
Swedish krona (SEK) | 3.25 SEK |
Swiss franc (CHE) | 0.55 CHF |
Thai baht (THB) | 11.00 THB |
UK pound sterling (GBP) | 0.20 GBP |
US dollar (USD) | 0.30 USD |
PayPal has varying fees for its QR Code transactions, depending on the value:
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