For Finder's 2026 International Money Transfer Customer Satisfaction Awards, we surveyed thousands of Australians to rate brands based on: Customer service, features and benefits, fees, speed of transfer, and trustworthiness and reliability.
Wise won Most Loved International Money Transfers with a score of 4.43.
Wise won Most Loved International Money Transfers with a score of 4.43.
Loved Brand 
Revolut earned a Loved Brand badge for its international money transfers.
Revolut earned a Loved Brand badge for its international money transfers.
PayPal was honoured as a Loved Brand for its international money transfers.
PayPal was honoured as a Loved Brand for its international money transfers.
Wise wins for Most Trusted International Money Transfers with a score of 4.43.
Wise wins for Most Trusted International Money Transfers with a score of 4.43.
Trusted Brand
Revolut received a Trusted Brand badge for its international money transfers.
Revolut received a Trusted Brand badge for its international money transfers.
PayPal was recognised as a Trusted Brand for its international money transfers.
PayPal was recognised as a Trusted Brand for its international money transfers.
Wise won Legendary Service International Money Transfers with a score of 4.36.
Wise won Legendary Service International Money Transfers with a score of 4.36.
Quality Service
Revolut earned a Quality Service badge for its international money transfers.
Revolut earned a Quality Service badge for its international money transfers.
PayPal was honoured for Quality Service in international money transfers.
PayPal was honoured for Quality Service in international money transfers.
Wise won Top Value International Money Transfers with a score of 4.45.
Wise won Top Value International Money Transfers with a score of 4.45.
Value
Revolut received a Value badge for its international money transfers.
Revolut received a Value badge for its international money transfers.
PayPal was recognised for Value in international money transfers.
PayPal was recognised for Value in international money transfers.
Wise won Easiest to Use International Money Transfer Platform with a score of 4.5.
Wise won Easiest to Use International Money Transfer Platform with a score of 4.5.
Easy to Use
Revolut earned an Easy to Use badge for its international money transfer platform.
Revolut earned an Easy to Use badge for its international money transfer platform.
PayPal was honoured for being Easy to Use in international money transfer platforms.
PayPal was honoured for being Easy to Use in international money transfer platforms.
Wise won Top Rated Global Money Transfer Fee Transparency with a score of 4.44.
Wise won Top Rated Global Money Transfer Fee Transparency with a score of 4.44.
Highly Rated
Revolut received a Highly Rated badge for its global money transfer fee transparency.
Revolut received a Highly Rated badge for its global money transfer fee transparency.
PayPal was recognised for Highly Rated global money transfer fee transparency.
PayPal was recognised for Highly Rated global money transfer fee transparency.
Wise was the winner Top Rated International Money Management Tools with a score of 4.31.
Wise was the winner Top Rated International Money Management Tools with a score of 4.31.
Highly Rated
Revolut earned a Highly Rated badge for its international money management tools.
Revolut earned a Highly Rated badge for its international money management tools.
PayPal was honoured for its Highly Rated international money management tools.
PayPal was honoured for its Highly Rated international money management tools.
Wise scored Top Rated International Money Transfer Speed with a score of 4.48.
Wise scored Top Rated International Money Transfer Speed with a score of 4.48.
Highly Rated
Revolut received a Highly Rated badge for its international money transfer speed.
Revolut received a Highly Rated badge for its international money transfer speed.
PayPal was recognised as Highly Rated for its international money transfer speed.
PayPal was recognised as Highly Rated for its international money transfer speed.
Wise was the Most Recommended International Money Transfers with a score of 4.43.
Wise was the Most Recommended International Money Transfers with a score of 4.43.
Recommended Brand
Revolut earned a Recommended Brand badge for its international money transfers.
Revolut earned a Recommended Brand badge for its international money transfers.
PayPal was honoured as a Recommended Brand for its international money transfers.
PayPal was honoured as a Recommended Brand for its international money transfers.
Each year, thousands of Australians rate brands they've used as part of Finder's Customer Satisfaction Awards. Consumers assess brands within a product category across various metrics, including trust, customer service, value and overall satisfaction. Finder surveyed thousands of customers and analysed their feedback.
Customers reviewed products they had purchased or used recently, with the recency period varying by category—from within the past year to up to five years.
Surveys continued until each category reached a minimum sample size of 500 to 5,000 responses, depending on the category. Respondents selected a brand from a pre-populated list or entered their own. Responses were recorded as they fell naturally.
We used the following metrics to assess brands and asked customers between 4-8 questions, including:
The final scores were determined exclusively based on the relevant metric. For example, the Most Trusted award was calculated based on responses to the question on how much people trust a brand, while the Most Loved award was based on responses to the question on how much people love a brand.
If a brand or product no longer exists in the market, they were disqualified and excluded from our assessment, meaning that they were ineligible for consideration for any Award (even though responses may have been collected in relation to the relevant brand's product(s) at such time that they were previously available). However, if only the brand's name changed and the products remained the same, the brand was still eligible for consideration for an Award and was assessed by us on the basis of the new brand name. Additionally, brands that did not meet the minimum per-brand sample size were excluded. The threshold ranged from 40 to 100 responses per brand, depending on the category, with most being 100.
The Finder Customer Satisfaction Awards is an independent awards program and commercial partnerships do not influence the results in any way.
Disclaimer: We tried to collect feedback and data from survey participants on as many products and providers in the market as possible. Although we were able to assess an extensive range of products and providers from the survey responses, we can't say that every provider and/or product currently available in the market was considered as part of our review and winner selection process. Some products and/or providers may have been omitted from survey responses and therefore not considered by us for any Customer Satisfaction Award. Read our Advertiser Disclosure.
Graham Cooke is Finder’s Head of Consumer Research, leading the team responsible for gathering and analysing data on everything from consumer spending and saving habits to how different financial products perform in the real world.
Richard Whitten is a money editor at Finder. He has been covering home loans, property and personal finance for the last 7 years.
With over 10 years of experience writing about personal finance, Alison has written extensively for a range of financial institutions and publications including Westpac, Money Magazine and Financy.
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