OFFER FINISHED: Get up to $350 back on your next Optus plan December 2025

How it works

Eligibility at a glance

Frequently asked questions

What's the offer?

Eligible customers can receive a digital Visa gift card when they purchase through Finder. Here's what's eligible and what you get:

• a $200 card when you purchase a participating Optus postpaid mobile handset + SIM plan
• a $350 card when you purchase an eligible Optus NBN (25Mbps+) plan
• a $100 card when you purchase an eligible Optus Prepaid long expiry plan
• a $50 card when you purchase an eligible Optus Prepaid monthly plan

What are the key dates for this promotion?

• Prepaid Long-Expiry & Monthly Prepaid SIM-only mobile plans end: 30 Jan 2026
• Broadband plans end: 31 Dec 2025
• Postpaid Device and SIM plans end: 31 Dec 2025
• Eligible purchase period: You must sign up via Finder during this window
• Reward delivery: Up to 90 days after your eligibility is confirmed
• Eligibility checks will be conducted on an ongoing basis for all qualifying transactions that meet the criteria in the preceding period.

Gift card delivery dates

• Prepaid Long-Expiry & Monthly Prepaid SIM-only mobile plans: On or before 31 May 2026
• Broadband plans: On or before 30 April 2026
• Postpaid Device and SIM plans: On or before 30 April 2026

Can I also claim Optus's own offer?

Yes. The Finder reward is separate from any sign-up deals offered directly by Optus. If eligible, you can receive both rewards.

What products are eligible for the reward?

To be eligible, you must sign up to one of the following products via Finder:

• Optus Postpaid Mobile - Handset + SIM Plans
• Optus NBN - 25Mbps or higher
• Optus Prepaid Mobile - monthly or long expiry

A product I want isn't listed on Finder – can I still get the reward?

No, to be eligible for the reward, you must purchase one of the specific products listed on Finder as part of this promotion. If the product doesn't have a promotional link from Finder's site, it won't qualify.

Not sure if your plan is eligible? Get in touch with our customer support team before you buy and we'll be happy to help.

Can I get the same reward twice if I purchase for a partner or family member?

The reward is limited to one per Finder member. However, your partner or family member may also be eligible if:

• They create their own Finder account
• They click through from Finder before purchasing
• They sign up under their own name and email

Can I get both the Optus NBN reward and the Optus mobile device reward?

Yes, the reward is limited to 1 Reward per Finder member per eligible product purchase.
A Finder member may receive up to a maximum of 2 Rewards for successful purchases of an eligible mobile plan and an eligible broadband plan.

What if I'm issued a new quote by Optus?

You're still eligible as long as:

• You originally clicked through from Finder
• You complete the transaction online (not by phone). Please note that quotes obtained by the phone are not eligible.
• You purchase an eligible product, even if Optus issues a revised quote digitally.

What if my Finder account only has my first name?

To receive the reward, your Finder Rewards profile must include your full name (first and last) and a valid email address. If anything is missing, please get in touch with customer service to update it.

Can I upgrade or change my product after signing up?

Yes as long as:

• You signed up via Finder during the promotion period
• Your new product still meets the eligibility criteria (e.g. remains a qualifying plan)

How much will I get?

Reward amounts depend on the product:

Can I claim the two separate reward amounts?

Yes you can claim up to 2 rewards if you purchase eligible products separately. That means signing up for an Optus Postpaid Mobile Plan with a handset or an Optus Prepaid Mobile Plan PLUS an Optus NBN plan (25Mbps or higher) through Finder, each in its own transaction.

Just make sure you:

• Click through from Finder for each purchase
• Use the same Finder account for both transactions
• Meet all eligibility criteria for each offer individually

Still unsure? Feel free to contact our customer support team for help before you sign up.

How do I make sure my transaction is tracked?

To ensure you're eligible for the reward:

• Click from Finder's promotional link
• Complete your purchase within 3 hours
• Enable cookies and disable ad blockers
• Avoid private browsing or switching browsers/devices mid-journey
• Don't revisit Optus through another cashback, discount, or affiliate site
• Use the same name and email address on both Finder and Optus

When and how will I receive my reward?

• Delivery method: Via email as a digital Visa gift card
• Timing: Within 90 days after your purchase is verified
• Sent by: Our rewards partner, Blackhawk Network

We'll use the name and email in your Finder Rewards profile to deliver the gift card.

Who do I contact if I haven't received my reward?

If you haven't received your reward within 150 days of your transaction:

1. Check your email spam/promotions folder
2. Contact Finder's customer care team and include:
   • The email linked to your Finder account
   • A copy of your Optus order or policy confirmation
   • Any reference or confirmation numbers