Frequently asked questions
What's the offer?
Eligible customers can receive a $350 digital gift card when they purchase a qualifying Optus NBN plan through Finder and maintain the service until the reward is fulfilled.
How will I know if the offer has ended?
The offer is valid until 31 March 2026 unless withdrawn earlier. You'll know it's still available if it's visible on Finder. Once removed, the promotion is no longer available.
Which products are eligible?
Only qualifying Optus NBN plans purchased via Finder's comparison link are eligible.
Can I get the reward for multiple accounts?
The reward is limited to one per Finder member. Another person may qualify if they:
- Create their own Finder account.
- Click through Finder before purchasing a qualifying NBN plan.
- Register using their own name and email address.
How do I make sure my transaction is tracked?
- Always click through Finder's unique promotion link.
- Complete your Optus purchase within 3 hours of clicking.
- Enable third-party cookies and disable ad blockers.
- Avoid private browsing or switching devices mid-session.
When and how will I receive my reward?
- Eligibility is checked on 30 June 2026.
- Rewards are issued via email by Blackhawk on or before 30 July 2026.
- You'll receive a digital Visa gift card code.
Who do I contact if I haven't received my reward?
- Check your spam or promotions folder.
- Contact Finder's customer care team using the email linked to your Finder account.