Finder Banking Apps Customer Satisfaction Awards 2026

We surveyed thousands of Australians about their banking app experience to find the top brands.

Alison Banney's headshot

By

Alison Banney

Updated

Fact checked
4.7 based on 830 reviews

The 2026 Finder Banking App Satisfaction Awards recognise the most loved banking apps in Australia, based on a survey of thousands of Australians. We asked users to rate their banking apps based on their overall satisfaction and experience.

Most Loved Banking App: Up

Most Loved Banking App badge

A score of 4.48 made Up the winner for Most Loved Banking App.

Loved Brand badge Loved Brand

Macquarie Bank

Macquarie Bank earned a Loved Brand badge for its Banking App.

Commonwealth Bank

Commonwealth Bank attained Loved Brand status for its Banking App.

ING

ING was honoured as a Loved Brand for its Banking App.

UBank

UBank earned a Loved Brand badge for its Banking App.

How we picked our 2026 Customer Satisfaction Awards winners

Over 50,000 Aussies rated brands they've used for Finder's 2026 Customer Satisfaction Awards. Consumers assess brands within a product category across various metrics, including trust, customer service, value and overall satisfaction.

Meet our experts

Graham Cooke

Graham Cooke, Head of consumer research

Graham Cooke is Finder’s Head of Consumer Research, leading the team responsible for gathering and analysing data on everything from consumer spending and saving habits to how different financial products perform in the real world.

Richard Whitten

Richard Whitten, Money editor

Richard Whitten is a money editor at Finder. He has been covering home loans, property and personal finance for the last 7 years.

Alison Banney

Alison Banney, Editor, Money

With over 10 years of experience writing about personal finance, Alison has written extensively for a range of financial institutions and publications including Westpac, Money Magazine and Financy.

Explore past Finder Customer Satisfaction Award winners

Sources

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Editorial Manager, Money
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Alison is an editor at Finder and a personal finance journalist with over 10 years of experience, having contributed to major financial institutions and publications such as Westpac, Money Magazine, and Yahoo Finance. She is frequently quoted in media outlets like SmartCompany and SBS, offering expert insights on superannuation and money management. Alison holds a Bachelor of Communications in Public Relations and Journalism from the University of Newcastle, and has earned three ASIC RG146 certifications in superannuation, securities and managed investments and general financial advice, ensuring her expertise is fully aligned with ASIC standards. See full bio

Alison's expertise
Alison has written 574 Finder guides across topics including:
  • Superannuation
  • Savings accounts, bank accounts and term deposits
  • Budgeting and money-saving hacks
  • Managing the cost of living
More resources on Finder

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