Equifax Credit Report and Credit Score Review | finder.com.au

Equifax credit reporting

Equifax can help you manage your credit history as one of Australia’s leading credit reporting agencies and analytics providers.

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Equifax is a leading credit information and analytics provider in Australia and offers many data solutions to businesses and individuals. By collecting credit data, market trends and other vital factors in the business and lending environment, Equifax is able to give its customers a better understanding of financial issues. Over the years, Equifax has established a database that contains vital information on the credit profiles of over 20 million individuals and more than 5.7 million commercial organisations in Australia, making it an iconic data and analytics business.

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Who is Equifax?

Equifax previously Veda was founded in 1967 as a credit reference association. It would accumulate data on commercial entities and individuals and analyse it so as to develop a comprehensive credit report. This information then gave lenders an insight into their customers’ creditworthiness and risk index. With over 40 years of experience and an international footprint, Equifax has established itself as a leading data and analytics business.

Credit reports are constantly changing, so lenders need a service provider that can accumulate, interpret and transform new data to provide a better picture of a certain entity’s ability to repay credit. This is why Equifax is dedicated to providing comprehensive credit reports for individuals and organisations.

What credit reporting services do Equifax offer?

Equifax offers a range of personal solutions to help you protect and manage your credit information. Here are the core products and services offered by Equifax:

  • Credit reports. Equifax understands that your credit report is a major asset to you, which is why it is dedicated to ensuring that your credit history is accurate at all times. Equifax allows you to order a free credit report within ten days, or you can order a credit report within one day for a fee.
  • Credit alerts. To help business entities and individuals better manage their credit reports, Equifax offers an alert service that dispatches email alerts whenever specific changes are made to your credit file. This allows you to remain informed and stay on top of the information in your credit file.
  • Equifax Score. Equifax gives you the confidence to apply for credit by helping you improve your credit score and better your credit reputation with lenders. Your Equifax Score is a number between zero and 1200, calculated using the information on your credit file. It gives lenders an accurate assessment of your creditworthiness at any given time. Accessing your Equifax Score can help you understand what is affecting your credit rating so that you can improve your credit score.
  • Identity Watch. Identity theft is a serious crime in Australia that can expose you to major losses, time wastage and bad credit scores. Equifax offers an Identity Watch service that monitors information on your credit cards and sends you alerts whenever your information is found to be compromised.
  • Score Tracker. Tracking your Equifax Score over a period of time can help you figure out what affects your credit rating and help you determine the best time to put in a credit application. This tool from Equifax charts your score and helps you look more attractive to lenders.

How to read a credit report from Equifax

Credit reports from Equifax contain useful information on an individual’s credit history and credit score. The file will contain the following fields of information:

  • Consumer credit. This field contains information about consumer credit, including loan enquiries made in the past five years for personal purposes or renovations and refinancing, and also list guarantor information. This section of your Equifax credit file will also list any credit infringements and overdue debts.
  • Credit account information. This section contains details of all open accounts, including your current loans and credit card accounts, their opening and closing dates and your credit limit or requests to increase your limit. It also shows accounts you've held in the past but are now closed.
  • Monthly repayment history. Your Equifax credit file contains information of monthly repayments on loans and utility bills, including information about whether you missed a payment or made the minimum repayments on your mortgages, credit cards and other debts.
  • Commercial credit section. This section contains enquiries about your commercial credit management and focuses on information on overdue commercial accounts, credit providers currently giving you credit for your business, and enquiries on business partners, directorship and property investment.
  • Public record information. This section will contain court judgments, debt agreements, bankruptcy, insolvency notes and court writs.

What other services does it provide?

  • Fraud prevention. Equifax can help you protect your identity by closely watching your credit report and sending you alerts whenever there is an online breach of your credit card or bank account.
  • Credit risk management. By providing you vital information on business and individual credit histories, Equifax can help you minimise credit risk and ensure credit retention and profitability in your organisation improves through responsible lending.
  • Secure Sentinel. The Secure Sentinel service secures your important documents and items, such as credit cards and passports, should you lose them. Equifax can cancel lost financial cards, block your mobile phone, and offer reliable loss and theft assistance whenever you need it.
  • Tenancy Check. This service helps protect property owners from defaulted rent payments and damage to rental property by providing the credit information they need to vet new tenants.
  • Property Value. Equifax offers independent property valuation information that helps you stay ahead of the pack in terms of market trends and property sales. With Equifax, you will access the latest house prices and trends in the real estate market in Australia so that you can make sound investment decisions.
  • Insurance Passport. Get access to your insurance claims history and other information to help you receive the best price from insurance companies. Equifax will help you make the right disclosures while applying for insurance to ensure that you achieve this.
  • Car history.Get access to the history of used cars on sale and save yourself the hassle of doing the research yourself. This allows you to buy safer used cars and get better deals.

What are some of the features and benefits Equifax offers with its products?

Equifax helps you access and manage your credit score to improve how you look to lenders. The comprehensive Equifax database containing credit information on companies, businesses and individuals can help you minimise the risk of accruing bad credit by giving you updated information about the credit histories of your customers.

Equifax also provides analytics services that help you understand and apply financial and credit data to empower your business. The various Equifax packages on offer allow you to protect your identity and credit information, track your credit score to improve it and time your credit applications, and find solutions to personal and business financial and data analysis problems.

If you want enquiries made into an entity in your credit report, Equifax can investigate and correct incorrect information to ensure your credit file remains accurate. This helps to ensure that your credit score improves and that you can be confident to apply for credit.

What are the benefits and drawbacks of Equifax?

  • Wide range of products. Equifax offers a range of personal solutions that enable you to secure your documents against loss, access information on your credit score and protect yourself from identity theft. Equifax can also help you understand and improve your credit rating and offer you many more services to help you find solutions to financial and credit management problems.
  • Convenience. Equifax helps you conveniently find services and relevant information, minimising the hassle of shopping around for information on tenants, property value, used car histories etc. You can also access credit information on your customers from the Equifax website.
  • Risk management. You can manage personal and business risk through Equifax, as it helps you secure your financial information and avoid giving credit to individuals with bad credit histories. This reduces chances of fraud or defaults.
  • Wait for updates. New information about your credit accounts may not be updated to your Equifax credit file immediately.
  • Subscriptions are required to view your Equifax Score. If you'd like to receive your Equifax Score along with your credit file you'll need to sign up to Equifax's Starter Pack (or one of it's other higher level packages). This comes at a cost of $79.95.

Equifax is a credit reporting agency offering credit information and a host of personal solutions and services that help you manage your financial information, improve your credit profile and protect yourself or your business from fraud or identity theft. By constantly accumulating data and connecting it to its customers’ credit information, Equifax has built a broad database that can provide deeper insights on your customers’ credit histories and credit scores.

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12 Responses

    Default Gravatar
    MichaelDecember 12, 2018

    I don’t have any defaults, but my score is under 200, why?

      Avatarfinder Customer Care
      JhezDecember 14, 2018Staff

      Hello Michael,

      Thank you for your comment.

      You may request a credit report to know why you got that certain score. If there are some defaults that you think must not be in the report, you may contact the creditor directly so they can check or you can file a dispute directly to Experian so they can investigate. Please refer to our credit repair guide.

      Should you wish to have real-time answers to your questions, try our chatbox on the lower right corner of our page.


    Default Gravatar
    ericaMay 4, 2018

    No one I call at Equifax can seem to help me. I changed my surname to my mothers maiden name, and my credit rating whenever I check it comes up under my previous surname, how do I merge the two?

      Default Gravatar
      NikkiMay 4, 2018

      Hi Erica!

      Thanks for your message and for visiting finder – the leading comparison website & general information service built to give you advice in your buying decision needs. How are you doing today?

      Changing your name and checking your credit report using another name can ruin your credit reputation and make credit providers consider you a bad credit risk. You may email Equifax to inform them of this change in your name to protect your credit.

      Please note that we’re a product comparison website and we do not represent any company we feature on our site. We provide general information on products to assist you in your buying decision process hence we cannot recommend product / service that is rightfully fit for you.

      Hope this helps! Feel free to message us anytime should you have further questions.


    Default Gravatar
    KarenJuly 27, 2017

    I would like to get a credit report, however I do not have a car licence and have never had one, I have always used my 18+ card as ID. Am I able to still get a report?

      Avatarfinder Customer Care
      HaroldJuly 27, 2017Staff

      Hi Caloundra,

      Thank you for your inquiry.

      Basically, you need a driver’s license to get your score through us. However, to get it without a driver’s license you need to go directly to Equifax.

      I hope this information has helped.


    Default Gravatar
    LeisaApril 20, 2016

    I have ordered and just received a copy of my credit file. I can not see my score or indeed any default listings ( if any) How can I obtain this information? I just called one of my providers who could not assist but advised I call yourselves.

      Avatarfinder Customer Care
      ElizabethApril 20, 2016Staff

      Hi Leisa,

      You’re only able to see your VedaScore if you sign up for one of Veda’s packages, the lowest package starting at $79.95 per year. However if you’ve received your credit file you should be able to see a full list of all of your credit enquiries as well as any default listings. If you can’t see a default on your credit file then you likely don’t have one. You can find out more information on your credit file on this page or get in contact with Veda directly.

      Hope this has helped,


    Default Gravatar
    KathyDecember 31, 2015


    Just wondering how to update credit history after outstanding payment was made.

      Avatarfinder Customer Care
      ElizabethJanuary 4, 2016Staff

      Hi Kathy,

      Thanks for your question.

      There is no need to update your credit history as this will be done by the credit provider. When you make an outstanding payment it is the responsibility of the provider to update the listing. Your credit report is updated monthly so you will see the change reflected then. You can order a free copy of your credit report from Veda by clicking on the green link above to check it is updated.

      If the listing isn’t updated you can get in touch with the provider or with Veda to investigate.

      I hope this has helped.



    Default Gravatar
    tuksinNovember 30, 2014

    my credit

      Avatarfinder Customer Care
      ShirleyDecember 1, 2014Staff

      Hi Tuksin,

      If you’d like to order a copy of your credit history, please click on ‘order now’ and follow the prompts.


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