How to find the best software for your business

A business doesn't run itself, but with the right software it can seem like it does.


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The best business software should help increase productivity, efficiency and profit without costing an arm and a leg. In general, there are three types of business software: productivity software, security software and communication software. Whether you own a small company or run a large enterprise, the right software could help drive your business to the next level.

However, there is no one software that will fit the bill for every company. For example, while most businesses could benefit from accounting software, some software programs are designed to solve particular problems within an industry. What works for another company might not work for yours.

We’ve put together a guide to help you figure out what software could best support your business. Read on to find out more.

Compare some of the best business software

Data indicated here is updated regularly
Name Product Starting price Features App integration Tech support
Phone, Email, Live chat
Powerful collaboration tools to host virtual meetings or provide education services
Direct messaging, Public chat channels, Video, Project management
Helps streamline communications across company teams and projects
Direct messaging, Project management, Calendar
Phone, Email
Connect to run projects and workflows with confidence
Project management, Calendar
Plan, track, release and report your workflow
Microsoft Teams
Microsoft Teams
Direct messaging, Public chat channels, Video
Phone, Email
Invite everyone you work with to chat, meet, call, and collaborate all in one place
Project management, Calendar
Email, Live chat
Helps you organize projects by task, milestone, assignee and deadline
Project management, Calendar
Collaborate on projects from beginning to end

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What is business software?

Business software is essentially any software that is used for business purposes. This will differ greatly from business to business. An international enterprise might use an instant messaging program to help employees communicate, while that software could be completely irrelevant to a two-person company.

The right software can help your business do the following:

  • Manage and organise teams
  • Streamline communication
  • Save time and money
  • Keep track of documents and data
  • Increase production
  • Store and back up data and files securely
  • Hire employees and freelancers efficiently
  • Market content
  • Train staff
  • Improve your website
  • Prevent mistakes

What to look for when choosing business software

The type of software that will be best for you depends on the size of your business, the needs of your organisation and the specific problems you need to solve or automate. A good place to start is to ask yourself what solutions your business currently needs. For example, if you need a quicker way to optimise images for your website, spending a small amount of money on a tool that automates that process could save you big dollars in the long run as your design team can focus on creating top-quality marketing material. Many businesses require a VPN program to allow employees to securely access their servers.

Like many business decisions, the number one consideration when choosing software is the return on investment. If you can, look for software that offers either a free trial period or a free plan tier that gives you access to the core of the software before you have to pay for more. That way you can try before you buy and make sure that a program offers the solution you need.

Types of business software

Business software is a crucial aspect of making businesses run as efficiently, effectively and safely as possible. Most business software can be sorted into one of three categories: productivity, security or communication.


Productivity software helps your business manage tasks and solve problems quickly and more economically.

Examples of productivity software include the following:

  • Word processing software
  • Office suites
  • Industry-specific software


Security software protects your business against threats and data loss.

Examples of security software include the following:

Legal Services

You may need a privacy policy or a working from home policy. Compare online legal services for these documents.

Data indicated here is updated regularly
Name Product What's offered? Starting price to become a member Annual Fee from Any free legal documents?
Legal documents and templates, Access to lawyers, Legal guides, Legal advice
$79 per month (billed monthly)
Essentials: $288
You can view samples for free and you can create your first document for free.
Choose an annual plan from just $288 and get unlimited revisions to your legal or business documents. Plus, unlock exclusive partner offers.
Legal documents and templates, Access to lawyers, Legal guides, Legal advice
$7.99 per month (prepaid for one year)
You can view samples for free and you can create your first document for free.
Get free legal documents in five to ten minutes.
Legal documents and templates, Access to lawyers, Legal guides, Legal advice
$699 (or choose a free template)
Some documents are free to download. Get access to all documents with a membership.
Pick between a fixed-fee package from $99 and a 12-month plan that unlocks a host of membership benefits for $699.
Legal documents and templates, Access to lawyers, Legal guides, Legal advice
Varies per template
Get legal templates for any business type in Australia.
Legal documents and templates, Access to lawyers, Legal guides, Legal advice
$199 per month (bill monthly)
Some documents are free to download. Get access to all documents with a membership.
Your business can take advantage of unlimited lawyer consultations, fast turnaround times and free legal templates with LegalVision.
Law Central
Law Central
Legal documents and templates, Legal guides, Legal advice
Free for the Silver membership
Gold: $99
You can view samples and create your own document for free with the Silver membership.

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Communication software helps you build and maintain better relationships with employees, partners and customers.

Examples of communication software include the following:

  • Human resources software
  • Content management systems
  • Employee marketplace software

Custom software vs “off-the-shelf” software

If you feel packaged or “off-the-shelf” software isn’t meeting your business's needs, you may be interested in creating custom-built or bespoke software. Custom software might be the best solution to your problems, but it will come at a much higher cost. You will need additional resources to build and maintain any custom software solution.

Type of softwareProsCons
  • Built to suit your specific needs
  • Can be modified as your business grows and changes
  • Expensive
  • Time-intensive to build
  • May require a specialist to maintain
Packaged or “off-the-shelf”
  • Low-cost options and free trials
  • Easy to use
  • Often comes with customer support
  • Might not meet your needs
  • Can have limited functionality
You might also be interested in:

Bottom line

Whether you want to produce video content for your website, create an online customer chat feature or keep track of company finances, you can find a business software solution to suit your needs. If you’re interested in increasing your business’ success, start browsing business software today.

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