Do you want to carry multiple currencies when travelling overseas? Consider getting the Australia Post Load&Go Travel card.
The Australia Post Load&Go Travel Card is a prepaid reloadable multi-currency Visa card. You can load five major currencies onto this card at any time. This gives you an easy way to access funds in local currencies when you travel outside Australia. This Australia Post travel money card is free to purchase and reload.
|Available Currencies||AUD, GBP, EUR, NZD, USD.|
|Multiple Currencies on One Card||Yes|
|Minimum Load Amount||$100|
|Maximum Load Amount||$10,000|
|Maximum Annual Load Amount||$25,000|
|24 Hour ATM Cash Withdrawal Limit||$2,500|
|Card Issue Fee||$0|
|Initial Load Fee||$0|
|ATM Withdrawal Fee||AUD $2 equivalent|
|Transaction Fee for Purchases||$0.90|
|Card Replacement Fee||$15|
|Currency Conversion Fee||3%|
|Account Closing Fee||$15|
|Available To Temporary Residents||No|
Currencies and loaded currencies
Which currencies can I load on the card?
You can hold money you load to your card in five different currencies. When you travel to a region whose currency you hold on the card, the card uses the relevant currency automatically. For example, if you travel to the UK and your card has British pounds loaded, this is the currency your card would use.
The five major currencies that the Australia Post Load&Go Travel Card supports include:
- Australian Dollars (AUD)
- New Zealand Dollars (NZD)
- United States Dollars (USD)
- Euros (EUR)
- Great British Pounds (GBP)
With Australia Post Load&Go Travel Card, you get the ability to lock in exchange rates before you travel. Since these rates change periodically, you get to know of the most up-to-date rates only before you load or reload your card. The Load&Go Travel Card section of the Australia Post website offers a currency calculator. You can use it to find out what exchange rates are currently available.
How to load funds on the card
You can load funds on the card in any of the following ways:
- In store. Visit participating Australia Post Offices and load your card using cash or EFTPOS. These reloads are instant, so you’ll have immediate access to your money.
- Online. You can load funds on your card by transferring money from a bank account via internet banking. You’ll need to follow the "Pay Anyone" instructions on the back of your card. Start a new “Funds Transfer” from a bank account. Enter the recipient BSB 880 101 and the recipient account number (the 9 digit account number located on the back of your card). If a recipient account name is required, you can use "Load and Go".
1. Start a new “Funds Transfer” from a bank account.
2. Enter the recipient BSB 880 101 and the recipient account number (the 9 digit account number located on the back of your card). If a recipient account name is required, you can use "Load and Go". 3. If a recipient account name is required, you can use "Load and Go".Back to top
How much will the card cost me?
These are the main fees for the Australia Post Load&Go Card:
|Main fees associated with the card|
|Card purchase||$0 (mandatory to load upon purchase)|
|ATM withdrawal and balance enquiry fee||$2 or its currency equivalent (additional ATM operator fees may also apply)|
|Foreign currency conversion fee||3% of the transaction value (applies to transactions in currencies not held on the card)|
|Transaction fee for purchases in Australian dollars||$0.09 per transaction (capped at $0.99 per 30 day period)|
|SMS servicing fee||$0.25 per SMS|
|Automated phone servicing (IVR)||$0.50 per enquiry|
|Calls to customer assistance (Live operator)||$4|
|Card replacement, re-issue or cancellation fee||$15|
|Emergency cash transfer fee||$35|
Using your card
Ordering your card
You can get a Load&Go Travel Card by visiting your nearest participating Australia Post Office. To get this card you have to provide two forms of acceptable ID. To apply, you’ll have to provide your personal details, contact details, a six-digit access code and a memorable word that you will later use for identification purposes. Acceptable forms of ID include two primary photographic documents or one primary photographic document and one secondary document.
Activating your card
After you get your card and sign its back, you have to register it and retrieve its PIN. To register the card you have to provide some details:
- Your 16 digit card number
- The CVV code
- The six-digit access code
- The chosen memorable word
- Your personal details
- A nominated username and password
You’ll need a PIN to use your card for cash withdrawals and in-store purchases. You can get the PIN via SMS using the registered mobile phone or by speaking to a Load&Go Customer Support representative.
Loading funds on your card
- Initial load. When you purchase a new Australia Post Load&Go Card you have to load it in-store with a minimum of $100. A maximum load limit of $10,000 applies.
- Reload. The minimum and maximum load limits remains the same even when you’re reloading the card. If you wish to reload in-store you can do so using cash or EFTPOS. These reloads are instant. You also have the option of reloading your card through online banking using the "Pay Anyone" details listed on the back of your card. These payments take at least two business days.
Managing your card online
After registering your card you can visit the Australia Post Load&Go login page to manage your card. Once you gain access to the secure platform you can convert Australian dollars into any of the other four currencies. The online system lets you view your balance and transaction history. You can use it to transfer money between different currency wallets and it lets you prioritise your wallet funding order.
If your card has been lost, stolen or damaged, you’ll need to contact the customer support line as soon as possible on (+61) 1300 665 054.
This prepaid travel money card does not come with any complimentary insurance cover. However, if you’re looking at getting travel insurance, Australia Post offers basic, comprehensive and multi-trip insurance for international travellers.Back to top
Highlights and drawbacks
- Flexible currency order. Unlike some travel cards, you can alter the currency order of your Load&Go card to match your needs.
- Global acceptance. As the card is a Visa card, you can access your funds easily.
- Locked-in exchange rates. As your funds are locked into the current exchange rates at the time of load or reload, you will be protected from negative currency fluctuations while travelling.
- Limited available currencies. The Load&Go card only supports up to five currencies.
- Australia Post service charge. Australia post charge $4 per call to customer service, which is considerably more expensive than some rivals.
- Transaction fee. Whenever you use your Load&Go card to purchase goods or services, you will be charged at $0.09. This fee is capped at $0.99 per month starting from the date of first purchase. This fee does not apply when making withdrawals from an ATM.