Will cancelling a credit card affect my credit score?

As credit card accounts are included on your credit file, cancelling one could have an impact on your credit score.

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Your credit score is based on the details listed on your credit file, which includes information about active and closed accounts. This means any change to your credit file, including cancelling a card, could affect your credit score.

But because this is just one part of your credit file, the impact it has (or doesn't have) on your credit score also depends on other details listed on your file. So before you go ahead and cancel your credit card, let's take a look at three ways it could help or hurt your credit score.
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3 ways cancelling a credit card could improve your credit score

In general, your credit score is improved when you reduce some of the potential risks for lenders. So, if cancelling a credit card leads to any of the following changes, it could have a positive impact on your score:

  • If it gets rid of a high credit limit. Having access to a lot of credit can hurt your credit score because it increases the risk that any new lenders would face if you applied for another card or loan. By cancelling your credit card, you'll reduce this risk, which could also improve your credit score.
  • If it shows you've settled outstanding payments. Before you can close a credit card account, you'll need to make sure the balance is cleared. So, if you have previously had late payments or defaults recorded on this account, closing it could show you're taking control of your debts.
  • If it helps you make other payments on time. Once you've closed your credit card account, you'll have one less bill to think about each month. If this makes it easier to deal with other accounts, it could improve your payment history and your credit score.

Check out more ways to improve your credit score

3 ways cancelling a credit card could hurt your credit score

If your credit history also shows you've recently made some late payments or have defaulted on accounts, cancelling your card might hurt your score or leave it unchanged.

  • If you have a lot of recent applications. Applying for a lot of credit cards (or other credit accounts) over a few months increases the level of risk for your existing and potential lenders. It may suggest that you're struggling with debt or that you're jumping from one credit card to another in order to take advantage of introductory offers. While there's not technically anything wrong with that, credit card companies do frown on this type of behaviour.
  • If it was your only credit account. Cancelling a credit card when you don't have any other loans or credit accounts limits the amount of information you'll have on your credit file. That means your credit score could drop or remain unchanged until you apply for a new card.
  • If making payments on your other accounts is still a challenge. While cancelling a credit card could be a step in the right direction, you may still find that it's difficult to make payments on your other accounts. This could lead to more late payments or defaults that lower your credit score. If you need help dealing with your credit accounts, you can get free support by calling Financial Counselling Australia on 1800 007 007 between 9:30am and 4:30pm Monday to Friday (AEST).

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What about my debt-to-credit ratio?

Debt-to-credit ratios are an important factor for credit scores in the US, showing how much debt someone is carrying versus the amount of credit they have access to through cards and other accounts. Cancelling a card could affect this ratio by reducing the amount of available credit.

As there is a lot of information online about US credit ratings, this term often comes up when you're searching for details on Australian credit scores. However, debt-to-credit ratios are not a factor in Australia because our credit files only show the total amount of credit available. This means lenders in Australia typically to look at the amount of credit you have access to in comparison to your income.

Does cancelling a credit card always have an impact on credit scores?

Getting rid of a credit card doesn't always have an impact on your credit score. For example, if you've just got a new credit card and then closed the old one (or vice versa), it may not change your overall score.

It's also important to keep in mind that your credit score can fluctuate as more details are added to your credit file. So even if cancelling a credit card does affect your credit score in the short term, how you manage your accounts over time will play a greater role when it comes to getting approved for the cards and loans you want in the future.

Compare the latest credit card offers

Rates last updated October 19th, 2019
Name Product Purchase rate (p.a.) Interest Free Period Annual fee Balance transfer rate Product Description
HSBC Platinum Credit Card - Balance Transfer Offer
19.99% p.a.
Up to 55 days on purchases
$129 p.a.
0% p.a. for 22 months
Annual Fee Refund & Balance Transfer Offer*
Enjoy a balance transfer offer, yearly annual fee refund, airport lounge passes and complimentary insurance covers.
Latitude 28° Global Platinum Mastercard
21.99% p.a.
Up to 55 days on purchases
$0 p.a.
International Shopping Credit Card
Save with 0% foreign transaction fees on purchases. Plus, complimentary flight delay passes and a global wifi access.
Citi Rewards Platinum Credit Card - Exclusive Offer
0% for 13 months, reverts to 21.49% p.a.
Up to 55 days on purchases
$49 p.a. annual fee for the first year ($149 p.a. thereafter)
0% p.a. for 13 months
0% p.a. Purchase & Balance Transfer Offers*
Finder Exclusive:
Save with 0% interest on purchases and balance transfers for 13 months (with no BT fee). Plus, a discounted $49 annual fee for the first year.
Virgin Australia Velocity Flyer Card - Balance Transfer Offer
20.74% p.a.
Up to 44 days on purchases
$64 p.a. annual fee for the first year ($129 p.a. thereafter)
0% p.a. for 22 months with 1% balance transfer fee
Long-Term Balance Transfer Offer*
Save with a 0% p.a. interest rate on balance transfers for the first 22 months, with a 1% balance transfer fee. Plus, a reduced $64 first year annual fee.
Qantas Premier Platinum
19.99% p.a.
Up to 55 days on purchases
$199 p.a. annual fee for the first year ($299 p.a. thereafter)
0% p.a. for 18 months
120,000 bonus Qantas Points & Balance Transfer Offer
Get up to 120,000 bonus Qantas Points (20,000/month) when you spend $1,500/month for the first 6 months. Ends 31 October 2019.
Bendigo Bank Low Rate Mastercard
11.99% p.a.
Up to 55 days on purchases
$45 p.a.
0% p.a. for 18 months with 2% balance transfer fee
Low Rate Credit Card*
Save with a 0% p.a. for 18 months on balance transfers, plus a low variable purchase interest rate of 11.99% p.a. on purchases. Ends 31 Oct 2019.
HSBC Platinum Qantas Credit Card
19.99% p.a.
Up to 55 days on purchases
$0 p.a. annual fee for the first year ($79 p.a. thereafter)
0% p.a. for 12 months
$0 First Year Annual Fee & Balance Transfer Offer*
Save with a $0 first year annual fee and a long-term balance transfer offer. Plus, complimentary travel insurance.
Virgin Australia Velocity Flyer Card - Bonus Points Offer
20.74% p.a.
Up to 44 days on purchases
$64 p.a. annual fee for the first year ($129 p.a. thereafter)
0% p.a. for 18 months
0% Balance Transfer Offer & up to 70,000 bonus Velocity Points*
Earn up to 70,000 bonus Velocity Points when you meet the spend requirement. Plus, save with a 0% interest for 18 on balance transfers.
Qantas American Express Ultimate Card
20.74% p.a.
Up to 44 days on purchases
$450 p.a.
0% p.a. for 12 months with 1% balance transfer fee
120,000 bonus Qantas Points & $450 Qantas Travel Credit*
Get 120,000 bonus Qantas Points. Plus, a $450 Qantas Travel Credit and 2 complimentary Qantas Club lounge invitations per year.
St.George Vertigo Classic - Exclusive Offer
0% for 14 months, reverts to 13.99% p.a.
Up to 55 days on purchases
$0 p.a. annual fee for the first year ($55 p.a. thereafter)
0% p.a. for 6 months
Introductory Purchase Rate and $0 Annual Fee Offer*
Finder Exclusive:
Low rate card offering 0% p.a. interest on purchases for the first 14 months and on balance transfers for 6 months. Plus, a $0 first year annual fee.

Compare up to 4 providers

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