Qantas Card with Qantas Cash®

Rates and Fees verified correct on October 21st, 2016

Do you want a multi-currency travel money card that lets you earn reward points? Consider Qantas Cash.

Qantas Cash functions as a prepaid reloadable MasterCard that lets you carry multiple currencies at the same time. Unlike most other travel money cards, Qantas Cash lets you earn Qantas Frequent Flyer points as you spend. You can use the card wherever MasterCard is accepted, meaning millions of locations around the world.

Available CurrenciesAUD, AED, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB, USD
Multiple Currencies on One CardYes
Number of Cards Issued1
Minimum Load Amount$50
Maximum Load Amount$20,000
Maximum Annual Load Amount$100,000
24 Hour ATM Cash Withdrawal Limit$3,000
24 Hour POS Transaction Limit$15,000
Card Issue Fee$0
Initial Load Fee$0
ATM Withdrawal FeeAUD 1.95, CAD 2.00, EUR 1.50, GBP 1.25, HKD 15.00, JPY 160, NZD 2.50, SGD 2.50, USD 1.95, THB 70.00, AED 6.50
Reload Fee$0
Monthly Inactivity Fee
after 12 months inactivity
Transaction Fee for Purchases$0
Card Replacement Fee$0
BPay Reload fee$0
Minimum Age16
Available To Temporary ResidentsNo

Currencies and loading funds

Which currencies can I load on the card?

You first have to load the card with Australian dollars, which you then use to purchase and hold up to 11 different currencies. When making a payment or withdrawal, the card looks for required funds from the relevant currency balance automatically.

Supported currencies

The currencies you can purchase and hold on your card include:

  • Australian dollars (AUD)
  • United States dollars (USD)
  • British pounds (GBP)
  • Euros (EUR)
  • Thai baht (THB)
  • New Zealand dollars (NZD)
  • Singapore dollars (SGD)
  • Hong Kong dollars (HKD)
  • Canadian dollars (CAD)
  • Japanese yen (JPY)
  • United Arab Emirates dirham (AED)
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Using the card

You can use this card to withdraw cash from any ATM that displays the MasterCard logo. You can also use it to make payments through Point of Sale (POS) terminals at restaurants, shops and other businesses, provided you see the MasterCard symbol, and for online shopping.

Owing to specific sanctions, you cannot use this card in Crimea, Iran, North Korea, Sudan and Syria.

In some instances, you may not have enough funds in a particular currency for a transaction. This can be in case of an unsupported currency or because you don’t have adequate funds in the required currency. In both cases, the card draws funds from another currency in accordance to its default order of priority. The order is:

1. AUD
2. USD
3. GBP
4. EUR

5. THB
6. NZD
7. SGD
8. HKD

9. CAD
10. JPY
11. AED


This card is linked to the Qantas Frequent Flyer Program. You earn one Qantas Point for every dollar spent on eligible purchases in foreign currency, and one Qantas Point for every two dollars spent on eligible purchases within Australia. You can redeem your points through the Qantas Frequent Flyer Program for flight rewards, travel rewards and a range of other options.

How much will the card cost me?

The Qantas Cash card is free for Qantas Frequent Flyer members. If you’re not an existing member, you’ll have to become one first, for which a one-time joining fee may apply.

Fees for using Qantas Cash
Load fee$0
Reload fee$0
ATM Withdrawal FeeIf you withdraw cash from an ATM outside Australia, an international ATM withdrawal fee applies.
Depending on where you withdraw money, the fee charged is in different currencies, as listed:AUD 1.95, CAD 2.00, EUR 1.50, GBP 1.25, HKD 15.00, JPY 160,
NZD 2.50, SGD 2.50, USD 1.95, THB 70.00, AED 6.50
Overseas transaction fee$0
Cash out fee$0
Currency conversion fee$0
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Managing your card

The Qantas Cash online platform gives you an easy way to manage your account.

  • Ordering your card. Qantas Cash comes as a built-in facility with the Qantas Frequent Flyer membership card. However, it is not active when you receive your card. You can apply for this service only as a Qantas Frequent Flyer member who is over 16 years of age. You can join the Qantas Frequent Flyer Program by submitting an online application. Once you receive your card, apply for the Qantas Cash facility online.
  • Activating your card. While your Qantas Frequent Flyer card comes with the Qantas Cash facility, you have to activate it. You can apply for this facility online, by visiting the Qantas Cash website. Approval is subject to the acceptance of your application, which includes successful verification of your identity.
  • Managing your card online. The secure Qantas Cash online platform simplifies how you manage your account. You can turn online to change personal details, view balances and transaction history, load funds, transfer funds between currencies, transfer funds to other Qantas Cash users, change your default currency or activate and deactivate your card.
  • Change your card PIN. You can update your card PIN at rediATM's in Australia.
  • Security. Your card is protected by a chip and PIN and you’re covered by MasterCard Zero Liability policy if your card is used for unauthorised transactions. If your card has been lost or stolen or you’d like to report fraudulent activity, you can contact MasterCard Qantas Cash Global Support on 1300 825 302, or +61 1300 825 302 if overseas.

Perks and considerations


  • Rewards. Unlike most other travel cards, you can use the Qantas Cash card to earn rewards points as you spend.
  • No online booking fees. If you use your Qantas Cash card to book Qantas flights, the online booking fees will be waived.


  • ATM withdrawal fees. You’ll be charged each time you use your Qantas Cash card for overseas ATM withdrawals, though domestic fees don’t apply.

The Qantas Cash card is one of the only prepaid travel currency cards that can earn you points as you spend, so that is a definite advantage to the card. As most of its other features are shared by other travel money cards on the market, you’re better off comparing a few before applying.

You can load and hold up to eleven currencies on the Qantas Cash MasterCard with a locked-in exchange rate. A travel card to be used at home as well as overseas, rack up Qantas Points on all eligible purchases with no cost to open the account or keep the card. Back to top

Frequently asked questions about the Qantas Cash Card

How do I get a Qantas Cash Card?

To get the Qantas Cash Card, and you’re not a member of the Qantas Frequent Flyer program, click the link on this page and follow the prompts till you get the Complimentary Qantas Frequent Flyer Membership page. It’s a matter of entering your personal, and contact details, confirming conditions and accepting terms to join the programs. Once this is all done, you’ll receive a Qantas Cash Card, which also acts as your frequent flyer membership, in the mail.

When you receive the card, it will need to be activated before it can be used. You will need your driver’s licence, passport or medicare card to complete the activation process. The card is activated through the Qantas Cash website. There’s a link in the top right hand corner of the webpage.

How to load the Qantas Cash

Loading via Bank Transfer

This is the quickest way to load funds onto your Qantas Cash card. You can access the funds in up to 1 business day when you transfer money directly from your bank account using Bank Transfer before 2pm AEST/AEDST (depending on your bank).

When on the Qantas Cash website select ‘Load funds’ from the menu. Enter the Australian dollar amount you want to load onto the card and select a currency to purchase. You can see how much foreign currency you’ll get after the transfer from Australian dollars. Select ‘Bank Transfer’ as you method of payment, and an email will be sent to your inbox with your unique payment details. Use this information to complete your payment by logging into your personal online banking account or via phone banking.

Load Via BPAY

Loading via BPAY is done in the same way loading via Bank Transfer is carried out on the Qantas Cash website, only select ‘BPAY’ as your method of payment instead. Follow the prompts to receive your unique payment details via email before completing the transfer from your personal online banking account or via phone banking.

Be conscious that payments made via BPAY take time to process, so plan when you load funds onto your card and allow up to 3 business days for the BPAY payment to clear and for the funds to become available on your card.

When will the points I earn using Qantas Cash appear in my Qantas Frequent Flyer account?

Qantas updates the points balance monthly, so wait for a bit if you don't think your points balance reflects your spending.

Protection against fraud?

All payments that are processed by the MasterCard payment system are 'protected' by the MasterCard Zero Liability Guarantee. This is more or less a money back guarantee if you've been the victim of fraud.

How to report an unauthorised transaction?

If you've been the victim of card fraud, OR IT'S LOST OR STOLEN, you only need to call the Qantas Cash customer service team. They will guide you through the process.

Qantas Cash Service Centre:

          • 13 11 31 or 61(2) 9433 2329, if overseas.

Qantas Cash Card is lost or stolen

Call the number below to have your card blocked if it' reported stolen or suspended if it's reported lost.

Qantas Cash Service Centre:

          • 13 11 31 or 61(2) 9433 2329, if overseas.

Can I get a second or Supplementary card?

One Qantas Cash Card per person.

Getting the Qantas Cash PIN

Call the Qantas Cash Service Centre to get your PIN, or you can retrieve your PIN online through the Qantas Cash website.

To change your pin visit any rediATM in Australia.

Qantas Cash Service Centre:

          • 13 11 31
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This page was last modified on 7 September 2016 at 12:54.

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507 Responses to Qantas Card with Qantas Cash®

  1. Default Gravatar
    Karen | October 21, 2016

    Hi, am I able to load AUD onto my card & then pay with my qantas cash card to the ATO? If yes, how many FF points?
    Thank you

    • Staff
      Harold | October 21, 2016

      Hello Karen,

      Thanks for your question.

      1. Am I able to load AUD onto my card?
      - Yes, AUD is one of the supported currencies.

      2. Can I pay with my qantas cash card to the ATO? If yes, how many FF points?
      - For this concern you may find this article helpful.

      I hope that helps.


  2. Default Gravatar
    Wangary | October 20, 2016

    Why are the rates of exchange set at such rip off levels – for example today I wanted to buy British Pounds but the QTC rate offered a difference of 9pence per pound to the current exchange rates, 6 cents less per US $ and 8 cents less per Euro as according to exchange rates. All other exchange rates that I compared were better than the QTC rates?

    • Staff
      Sally | October 21, 2016

      Hi Wangary,

      Thanks for your question.

      Unfortunately, most travel money cards have less competitive exchange rates than the official exchange rate.

      If you’re worried about the loss that could come with exchange rates, you might want to consider comparing debit cards that you can use overseas or weighing up whether the ATM fees/currency conversion fees you’d get from your debit card will outweigh the loss of the exchange rate if you were to use a travel card.

      You can compare other travel money options here.

      I hope this has helped.



  3. Default Gravatar
    Thomas(Tom) | October 15, 2016

    Good morning
    I checked out of my hotel on Monday 10/10/16.
    I paid my total account of £191.85 by debit card.
    At check in on Saturday 8/10/16 my debit card was charged a pre authorisation of £170.
    This amount has still not been released!
    This has caused considerable distress.
    My question is who has had my $170 for 8days?

    • Staff
      Sally | October 17, 2016

      Hi Thomas,

      Thanks for your question.

      Were you required to pay a security deposit for your hotel stay? If so, this could be why £170 has been held for your account. Unfortunately, it can often take up to weeks for hotels to return these types of deposits (which is why we generally encourage users to pay for these on their credit card or debit card, rather than their travel card).

      You might need to contact the Qantas Cash customer service team on +61 1300 825 302 or the hotel you stayed with to confirm when you can expect the funds to return to your account.



  4. Default Gravatar
    Mile | October 15, 2016

    I guess if I am going to China I cannot load their currency?

    • Staff
      Sally | October 17, 2016

      Hi Mile,

      Thanks for your question.

      Unfortunately, the Qantas Cash card doesn’t support the Chinese Yuan Renminbi. While you wouldn’t have the benefit of locked-in exchange rates at the time of loading, as the card doesn’t charge any currency conversion fees, you wouldn’t be charged any additional fees for spending in Renminbi when in China.

      If you do want a card that supports Chinese currency, you might want to consider looking at the Chinese Load&Go Travel Card.

      For more travel tips when spending in China, please see our China Travel Money Guide.



  5. Default Gravatar
    Steven | October 10, 2016

    If i use the cash card in for example a supermarket in Australia do i earn frequent flyer points.

    • Staff
      Anndy | October 10, 2016

      Hi Steven,

      Thanks for your question.

      Qantas Card lets you earn Qantas Frequent Flyer points as you spend and use the card wherever MasterCard is accepted.


  6. Default Gravatar
    mr | October 10, 2016

    I am travelling to Fiji early next year,can I use my card to withdraw FJD through an atm or will I need to find a bank?

    • Staff
      May | October 10, 2016

      Hi Mr. R.R.Wilson,

      Thank you for your question.

      With Qantas Cash card, you can withdraw your funds overseas from any ATM with the MasterCard logo. Just please note that since Fijian dollar is not among the supported currencies of your Qantas Cash card, it will draw funds from another currency in accordance with its default order of priority as indicated above.

      Hope this helps.


  7. Default Gravatar
    Greg | October 5, 2016

    The promotions by Qantas to accept this card promise unequivocally that you will receive points per dollar uploaded. And then they renege on this, claiming, it was only for foreign currency uploads.
    Why are their promotions misleading and deceptive?

    • Staff
      Sally | October 10, 2016

      Hi Greg,

      Thanks for your comment and we’re sorry to hear about the inconvenience you’ve had with the Qantas Cash card.

      Unfortunately, most travel card promotions come with terms and conditions, so it’s important you read over those before applying for the card to make sure you know exactly what you need to do to take advantage of the offer.

      As a financial comparison service, rather than a representative of Qantas, we’re unable to confirm exactly why these certain terms and conditions were in place. Instead, it might be best to get in contact with Qantas Cash directly to report your issue.



  8. Default Gravatar
    Sharon | October 3, 2016

    it doesn’t list IDR as a currency. we are going to Bali and i want to use the Qantas cash card, am i able too?

    • Staff
      Sally | October 10, 2016

      Hi Sharon,

      Unfortunately, the Indonesian rupiah isn’t a supported currency on the Qantas Cash Card (or any other Australian prepaid travel cards). You can use the card wherever MasterCard is accepted and the card doesn’t charge currency conversion fees, so you won’t be charged when using Australian dollars (or any other supported currency) on the card when spending in Indonesia. However, as you can’t lock your funds into the exchange rate at the time of loading funds on the card, it means that your funds will be subject to the exchange rate that’s in place at the time of purchase, rather than at the time of loading. This just means you’ll need to pay closer attention to your balance to see how much you’ve been spending as the exchange rates fluctuate.

      I hope this has helped.



  9. Default Gravatar
    Remy | September 27, 2016


    I’m an Australian citizen but have been working and living in Canada for the last couple of years and will be travelling through Asia on my way back to Australia.
    If i activate my frequent flyer card as a multi currency card to use in Asia can i load Canadian dollars from my Canadian bank account onto the card or can you only load from Australian banks with Australian dollars?

    • Staff
      May | September 29, 2016

      Hi Remy,

      Thanks for your inquiry.

      If you wish to use your Qantas Cash card and load funds onto it, you will need to load the card first with Australian dollars and then use the funds to purchase and hold Canadian dollars on your card. You can do the reloading through BPAY or bank tranfer (from your Australian bank account) on the Qantas Cash website.


  10. Default Gravatar
    Cheryl | September 20, 2016

    My frequent flyer card is out of date how do I get a current one so I can use it as a mastercard

    • Staff
      May | September 20, 2016

      Hi Cheryl,

      Thank you for your question.

      If you need a card replacement, please get in touch with Qantas Cash customer support. Their number is listed above, just click on the question “Getting the Qantas Cash PIN” under the FAQs section.


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