Qantas Travel Money Card Full Review

Qantas Travel Money
Qantas Travel Money
  • Lock in exchange rates from 11 currencies
  • $0 initial load fee
Find out more Go to site

Earn Qantas Points on all eligible purchases at home and overseas.

Qantas Travel Money (previously called Qantas Cash) is a reloadable Mastercard Prepaid that lets you load and lock in rates for up to 10 major international currencies on your card. In addition, Qantas Travel Money is the only prepaid travel money card that lets you earn Qantas Frequent Flyer points as you spend. You can use this card online and at millions of merchants and ATMs around the world wherever Mastercard is accepted.

Available CurrenciesAUD, USD, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB, AED
Multiple Currencies on One Card?Yes
Number of Cards Issued1
Minimum Load Amount$50
Maximum Load Amount$20,000
Maximum Load Amount (Annual)$100,000
24 Hour ATM Cash Withdrawal Limit$3,000
24 Hour Purchase (POS) Transaction Limit$15,000
Card Issue Fee$0
Initial Load Fee$0
ATM Withdrawal FeeAUD $1.95, CAD $2.00, EUR €1.50, GBP £1.25, HKD $15.00, JPY ¥160, NZD $2.50, SGD $2.50, USD $1.95, THB ฿70.00, AED 6.50
Inactivity Fee (Monthly)$0
Transaction Fee (for Purchases)$0
Card Replacement Fee$0
Currency Conversion Fee0%
BPAY Reload Fee$0
Account Closing Fee$0
Minimum Age16
Available to Temporary Residents?No

What currencies can I load on the Qantas Travel Money card?

The Qantas Travel Money supports the following currencies:

  • Australian dollars (AUD)
  • United States dollars (USD)
  • Great Britain pounds (GBP)
  • Euros (EU)
  • Thai baht (THB)
  • New Zealand dollars (NZD)
  • Singapore dollars (SGD)
  • Hong Kong dollars (HKD)
  • Canadian dollars (CAD)
  • Japanese yen (JPY)
  • Emirates dirham (AED)

Using Australian dollars, you may purchase and load any of these 10 currencies into currency wallets on your Qantas Travel Money Card.

Exchange rates

Qantas and Mastercard Prepaid determine the foreign exchange rates used when loading your card, and these rates vary daily. You can obtain current exchange rates online at the Qantas Travel Money website or by calling Mastercard Qantas Travel Money Global Support at 1300 825 302, or +61 1300 825 302 from overseas. Funds loaded via bank transfer or BPAY are loaded in Australian dollars, which is the default currency. You can change your default currency by logging into your account online at Qantas Travel Money.

Currency wallet order

When using your card to complete a transaction, the relevant currency wallet will be automatically debited for the transaction amount. If there are insufficient funds in that currency wallet to complete the transaction, Qantas Travel Money will debit your other available balances according to the default currency order until the full transaction amount is satisfied.

To illustrate, suppose you use your Qantas Travel Money card (previously called Qantas Cash) to pay for drinks during a layover in Singapore. The bill is for SGD$120, but you don't have any Singapore dollars preloaded on your Qantas Travel Money. Following the default currency order, your Australian currency wallet will be debited for the transaction. If you only have AUD$20, your US currency wallet will be debited next. If you don't have sufficient US dollars to complete the transaction, the card will continue to debit each currency wallet in the default currency order until the full transaction amount is satisfied.

When using a currency that is insufficiently loaded or unsupported on your card, the Qantas Travel Money Daily Rate will be applied to convert available currencies into the transaction currency. You can find this rate on the Qantas Travel Money website.

Where can I use my Qantas Travel Money (Qantas Cash) Card

The Qantas Travel Money card is a Mastercard and you can use it wherever Mastercard Prepaid is accepted. This includes both online and in-store at international merchants and at ATMs where the Mastercard, Maestro or Cirrus sign is displayed. However, you cannot use the card for manual or offline transactions, unlawful activity, gambling or adult entertainment. Certain businesses may not accept a Mastercard Prepaid card or allow it for the purpose of pre-authorising transactions (such as paying hotel deposits).

Features of the Qantas Travel Money card

These are the major features and benefits of the Qantas Travel Money card:

  • Locked-in exchange rates. Locking in exchange rates before travelling offers protection from exchange rate fluctuations and also helps you stay in control of your travel budget.
  • Rewards program. You can earn 1.5 Qantas Points per $1 spent in foreign currency on eligible purchases overseas or online and 1 Qantas Point per AUD$4 spent on eligible purchases.
  • Earn double points. You can earn double points with Qantas partners when you use Qantas Travel Money to pay for your purchase. You can earn points once with the merchant and once with Qantas Travel Money.
  • Worldwide ATM alliance. You can access cash anywhere in the world at any ATM that accepts Mastercard Prepaid.
  • Smartphone app. You can top up funds and view your balances and transactions at any time using the Qantas Travel Money app on your smart device.
  • No domestic ATM withdrawal fees. You can withdraw cash for free at any ATM within Australia. Note that some ATM operators may directly impose a separate fee.

How much does the Qantas Travel Money card cost?

This table presents the costs associated with your Qantas Travel Money card and when you'll be charged each fee.

Type of feeCostWhen you'll be charged
Purchase fee$0You won't pay a fee when you're issued the card.
Reload fee
  • $0 when reloading via bank transfer or BPAY
  • 0% of load amount when reloading via direct debit
These fees apply each time you reload funds on your card after the initial load amount.
Currency conversion fee$0When transacting in a currency that is unsupported or insufficiently loaded on your card, no currency conversion fee will be charged, but the Qantas Travel Money Daily Rate will apply.
International withdrawal fee
  • AUD 1.95
  • USD 1.95
  • GBP 1.25
  • EUR 1.50
  • THB 70
  • NZD 2.50
  • SGD 2.50
  • HKD 15.00
  • CAD 2.00
  • JPY 160
  • AED 6.50
When withdrawing a supported currency from an international ATM, the relevant fee will apply in that currency. When withdrawing an unsupported currency, the AUD$1.95 fee will apply. ATM operators may charge an additional fee.
Inactivity fee$0You won't be charged an inactivity fee if you don't use the card after your trip.
Closure / Cash out fee$0You won't be charged a fee when you close the card and withdraw remaining funds.
Card-to-card transfer fee$0You won't collect a fee when you transfer funds to other Qantas Travel Money cards.

How to use the Qantas Travel Money card

Follow these steps to start using your Qantas Travel Money card.

  • Activating the card

Once your online application is successful, you will be issued your "My Account" login details and prompted to create a password to access your account. You will also have to retrieve your card PIN via the Qantas Travel Money card website or by calling Mastercard Qantas Travel Money card Global Support at 1300 825 302, or +61 1300 825 302 from overseas. This PIN is different from your Qantas Frequent Flyer PIN, and you will need it to make purchases and cash withdrawals. You should memorise your PIN and keep it secure. Your card will be activated once you've successfully setup your account, although this may be delayed if online identification verification fails and you need to confirm your identity in person.

  • Loading funds on the card

Visit the Qantas Travel Money card website and follow the prompts to load your card. You will then be given payment instructions, depending on whether you choose to pay via BPAY, bank transfer or debit card.

If you load funds using a debit card, you will be able to instantly access the funds. If you load funds via BPAY, it will take up to two business days to process the transaction. It will take one day if you load funds via bank transfer. Note that payments processed after 2pm AEST may take longer.

  • Managing your online account

Check your transaction history and balances at any time by logging into your account or by calling Mastercard Qantas Travel Money card Global Support at 1300 825 302 or +61 1300 825 302 from overseas. You can also move funds across different currencies, transfer funds to other Qantas Travel Money Card accounts and change your currency settings and account details here.

What do I do if I return home with foreign currency remaining on the card?

You may choose to keep the funds on your card for a future trip or withdraw it at a domestic ATM. Qantas does not charge a fee for ATM withdrawals within Australia, but some ATM operators may charge their own fee. Foreign currencies will be converted into Australian dollars at the Qantas Travel Money card Daily Rate.

Alternatively, you may decide to close the account. You can contact Mastercard Qantas Travel Money Global Support at 1300 825 302 to request that they deposit any remaining funds into your nominated bank account.

You may also transfer funds to another Qantas Travel Money Card holder by logging into your online account.

Who do I contact if my card is lost, stolen or damaged?

In the event of card loss, theft or damage, immediately contact Mastercard Qantas Travel Money card Global Support at 1300 825 302 or +61 1300 825 302 from overseas. Your card will then be suspended and a new card will be sent to you. You may need to provide a written report.

How to apply for a Qantas Travel Money card

You can apply for your Qantas Travel Money card online at the Qantas Travel Money website. You will need to provide sufficient information, such as your passport and driver's licence, to prove your identity. If the online verification is unsuccessful, you may have to complete the identification verification process at an Australia Post outlet.

Are there any eligibility requirements?

You must be more than 16 years old, a Qantas Frequent Flyer member and have a residential address in Australia.

The Qantas Travel Money card is a competitive travel money option. It doesn't charge a lot of fees, and lets you earn Qantas Points on your overseas expenditure. While this is a great incentive for Qantas frequent flyers, make sure you compare all available options before deciding which card will best serve your personal travel and spending needs.

Back to top
Was this content helpful to you? No  Yes

Ask an Expert

You are about to post a question on finder.com.au:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our Terms of Use, Disclaimer & Privacy Policy and Privacy & Cookies Policy.

628 Responses

  1. Default Gravatar
    BruceAugust 8, 2019

    Hi
    I have USD in an account here in Australia. Can I transfer these monies into a Qantas Cash Card for use in the US when I travel to the US later this year. If not do you know of a card where I can do this
    Thank you

    • Avatarfinder Customer Care
      FayeAugust 9, 2019Staff

      Hi Bruce,

      Thanks for contacting Finder.

      Yes you may. The Qantas Travel Money can hold upto 11 currencies including USD. Visit the Qantas Travel Money card website and follow the prompts to load your card. You will then be given payment instructions, depending on whether you choose to pay via BPAY, bank transfer or debit card. If you load funds using a debit card, you will be able to instantly access the funds. Please read the relevant Product Disclosure Statements/Terms and Conditions before making a decision on whether it is right for you.

      I hope this.

      Kind Regards,
      Faye

  2. Default Gravatar
    SharonAugust 2, 2019

    Hi, Can we use our Qantas Cash card in China/can we put Chinese money on our card.
    Thanks,
    Sharon

    • Avatarfinder Customer Care
      FayeAugust 3, 2019Staff

      Hi Sharon,

      Thanks for contacting Finder.

      Yes you may. However since you are travelling to China where Qantas don’t offer a locked in rate you can load and spend Australian dollars. Their daily rate for the currency you’re spending in will apply. Please visit their website to use their Currency Conversion Tool to check the exchange rate daily. You can use your card for a withdrawal with any ATM carrying the Mastercard logo. You may also use the card with merchants that accept Mastercard as a mode of payment

      I hope this helps.

      Kind Regards,
      Faye

  3. Default Gravatar
    DaveMay 7, 2019

    I applied for a Qantas FF travel card online about 6 weeks ago. I thought the application was accepted but have had no response from Qantas.

    How do I proceed. I am travelling in 4 weeks

    • Avatarfinder Customer Care
      NikkiMay 8, 2019Staff

      Hi Dave,

      Thanks for getting in touch with Finder! Sorry to hear you haven’t received a response from Qantas yet. Unfortunately, we aren’t able to check the status of your application since we don’t have access to Qantas’ system. I apologize I couldn’t be of assistance to you for now. It would be best to contact Qantas directly to follow up on your application since you’ll need the card in 4 weeks.

      Hope this clarifies!

      Best,
      Nikki

  4. Default Gravatar
    shaneJanuary 17, 2019

    Afternoon, why does Qantas travel money card have such a low exchange rate,
    ie; Qantas .68
    flight centre .70
    which can add up if your loading money to go on vacation,
    Regards Shane

    • Avatarfinder Customer Care
      JohnJanuary 18, 2019Staff

      Hi Shane,

      Thank you for reaching out to finder.

      In the circumstances described in the terms and conditions of Qantas Travel Money the foreign exchange rate used for allocating Funds from one Currency to another Currency on your Facility or from one Currency on your Facility to a different Currency on another person’s Facility is set and determined by Qantas and Mastercard Prepaid Management Services, varies each day and will be notified to you at the time of the transaction. Hope this helps!

      Cheers,
      Reggie

  5. Default Gravatar
    WarrenDecember 2, 2018

    Hello , I would like to know where I can withdraw the cash at ATM from Qantas card in Vienna, Austria.

    I would like to find out where is ATM in Vienna Austria to withdraw the money, seems cant see any Rediatm sign at any ATM, if you don’t mind, can you give me the location where I can withdraw the fund?

    Thanks,
    Warren

    • Avatarfinder Customer Care
      JohnDecember 4, 2018Staff

      Hi Warren,

      Thank you for reaching out to finder.

      With regards to withdrawing from your Qantas Travel Money Card with a Mastercard logo, you may do a withdrawal with any ATM carrying the Mastercard logo.You may also use the card with merchants that accept Mastercard as a mode of payment. Hope this helps!

      Cheers,
      Reggie

  6. Default Gravatar
    WendyNovember 19, 2018

    Is there an Annual fee on the card. If so please advise the amount.
    Thank you

    • Avatarfinder Customer Care
      NikkiNovember 19, 2018Staff

      Hi Wendy,

      Thanks for getting in touch! This card doesn’t have an annual fee. For more no annual fee credit cards, please refer to this page. Hope this was helpful. Don’t hesitate to message us back if you have more questions.

      Best,
      Nikki

  7. Default Gravatar
    christopherOctober 10, 2018

    If I withdraw cash from an overseas atm [eg usd], do I earn frequent flyer points?

    Cheers

    Christopher B?

    • Avatarfinder Customer Care
      JohnOctober 10, 2018Staff

      Hi Christopher,

      Thank you for leaving a question.

      Based on the Qantas terms and conditions, Qantas Points are earned on eligible purchases in accordance with the terms and conditions specified at qantascash.co.nz. This link will open in a new window.. Eligible purchases do not include money orders, traveller’s cheques, gambling chips, adult entertainment or purchasing foreign currencies in cash. You do not earn Qantas Points when loading funds to your facility, transferring funds to another currency balance or to another member’s facility or when withdrawing funds from ATMs or cashing out your facility balance. Purchases that are reversed, refunded or charged-back are also ineligible for points earn, in addition to fees incurred. Hope this helps!

      Cheers,
      Reggie

  8. Default Gravatar
    KurtisSeptember 3, 2018

    If I am withdrawing from any ATMs within Australia, will I be charged a fee?

    • Avatarfinder Customer Care
      JohnSeptember 4, 2018Staff

      Hi Kurtis,

      Thank you for leaving a question.

      Qantas does not charge a fee for ATM withdrawals within Australia, but some ATM operators may charge their own fee. Foreign currencies will be converted into Australian dollars at the Qantas Travel Money card Daily Rate.

      Hope this helps.
      Reggie

  9. Default Gravatar
    mandiJuly 28, 2018

    can you use your cash card as a payment method for Uber in the United states

    • Default Gravatar
      JoelJuly 28, 2018

      Hi Mandi,

      Thanks for leaving a question on finder.

      Uber is designed to be an entirely cashless experience in most cities.

      You can use most debit cards that can be used for online transactions to pay for your Uber rides. Please note that some prepaid cards are not compatible with their billing processes. If you are not able to add your prepaid card, you may need to add a different payment method to your account to ride with Uber. When a trip ends, the payment method selected for your trip is immediately charged. A receipt is emailed to you, and your account’s trip history is updated with details about the route and fare.

      Cheers,
      Joel

  10. Default Gravatar
    MelanieDApril 30, 2018

    A friend overseas is wanting to send me funds that they owe me. Can they send the funds to my Qantas Card directly or do I need to give them the transaction information to do it?

    • Avatarfinder Customer Care
      JoanneApril 30, 2018Staff

      Hi Melanie,

      Thanks for reaching out.

      These are some of the points on Qantas support that may be applicable to your situation:

      1. You must use a debit card which belongs to you to load Qantas Cash as they do not accept third party debit cards as payment.
      2. To load by Bank Transfer you’ll need to use the Qantas Cash BSB and your unique account number. The BSB is the same for all members however your account number is unique, and applies to your facility only
      3. It is not possible to directly transfer foreign currency from a foreign currency denominated bank account to your Qantas Cash facility.
      4. You can only load your card from an Australian Dollar bank account. You can’t deposit cash in any currency directly onto your card.

      Hope this helps,
      Joanne

    • Default Gravatar
      MelanieDApril 30, 2018

      Thank you so much for your answer. I thought that may be the case but just wanted to clarify. Best wishes Melanie

Ask a question
Go to site