Qantas Card with Qantas Cash®

Rates and Fees verified correct on April 24th, 2017

Do you want a multi-currency travel money card that lets you earn reward points? Consider Qantas Cash.

Qantas Cash functions as a prepaid reloadable MasterCard that lets you carry multiple currencies at the same time. Unlike most other travel money cards, Qantas Cash lets you earn Qantas Frequent Flyer points as you spend. You can use the card wherever MasterCard is accepted, meaning millions of locations around the world.

Available CurrenciesAUD, AED, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB, USD
Multiple Currencies on One CardYes
Number of Cards Issued1
Minimum Load Amount$50
Maximum Load Amount$20,000
Maximum Annual Load Amount$100,000
24 Hour ATM Cash Withdrawal Limit$3,000
24 Hour POS Transaction Limit$15,000
Card Issue Fee$0
Initial Load Fee$0
ATM Withdrawal FeeAUD 1.95, CAD 2.00, EUR 1.50, GBP 1.25, HKD 15.00, JPY 160, NZD 2.50, SGD 2.50, USD 1.95, THB 70.00, AED 6.50
Reload Fee$0
Monthly Inactivity Fee
after 12 months inactivity
$0
Transaction Fee for Purchases$0
Card Replacement Fee$0
BPay Reload fee$0
Minimum Age16
Available To Temporary ResidentsNo

Currencies and loading funds

Which currencies can I load on the card?

You first have to load the card with Australian dollars, which you then use to purchase and hold up to 11 different currencies. When making a payment or withdrawal, the card looks for required funds from the relevant currency balance automatically.

Supported currencies

The currencies you can purchase and hold on your card include:

  • Australian dollars (AUD)
  • United States dollars (USD)
  • British pounds (GBP)
  • Euros (EUR)
  • Thai baht (THB)
  • New Zealand dollars (NZD)
  • Singapore dollars (SGD)
  • Hong Kong dollars (HKD)
  • Canadian dollars (CAD)
  • Japanese yen (JPY)
  • United Arab Emirates dirham (AED)

Using the card

You can use this card to withdraw cash from any ATM that displays the MasterCard logo. You can also use it to make payments through Point of Sale (POS) terminals at restaurants, shops and other businesses, provided you see the MasterCard symbol, and for online shopping.

Owing to specific sanctions, you cannot use this card in Crimea, Iran, North Korea, Sudan and Syria.

In some instances, you may not have enough funds in a particular currency for a transaction. This can be in case of an unsupported currency or because you don’t have adequate funds in the required currency. In both cases, the card draws funds from another currency in accordance to its default order of priority. The order is:

1. AUD
2. USD
3. GBP
4. EUR

5. THB
6. NZD
7. SGD
8. HKD

9. CAD
10. JPY
11. AED

Rewards

This card is linked to the Qantas Frequent Flyer Program. You earn one Qantas Point for every dollar spent on eligible purchases in foreign currency, and one Qantas Point for every two dollars spent on eligible purchases within Australia. You can redeem your points through the Qantas Frequent Flyer Program for flight rewards, travel rewards and a range of other options.

How much will the card cost me?

The Qantas Cash card is free for Qantas Frequent Flyer members. If you’re not an existing member, you’ll have to become one first, for which a one-time joining fee may apply.

Fee type Cost
Load fee (BPAY and bank transfer)$0
Load fee (debit card)1% of the total amount
Reload fee (bank transfer or BPAY)$0
ATM Withdrawal FeeIf you withdraw cash from an ATM outside Australia, an international ATM withdrawal fee applies.
Depending on where you withdraw money, the fee charged is in different currencies, as listed:AUD 1.95, CAD 2.00, EUR 1.50, GBP 1.25, HKD 15.00, JPY 160,
NZD 2.50, SGD 2.50, USD 1.95, THB 70.00, AED 6.50
Overseas transaction fee$0
Cash out fee$0
Currency conversion fee$0

Managing your card

The Qantas Cash online platform gives you an easy way to manage your account.

  • Ordering your card. Qantas Cash comes as a built-in facility with the Qantas Frequent Flyer membership card. However, it is not active when you receive your card. You can apply for this service only as a Qantas Frequent Flyer member who is over 16 years of age. You can join the Qantas Frequent Flyer Program by submitting an online application. Once you receive your card, apply for the Qantas Cash facility online.
  • Activating your card. While your Qantas Frequent Flyer card comes with the Qantas Cash facility, you have to activate it. You can apply for this facility online, by visiting the Qantas Cash website. Approval is subject to the acceptance of your application, which includes successful verification of your identity.
  • Managing your card online. The secure Qantas Cash online platform simplifies how you manage your account. You can turn online to change personal details, view balances and transaction history, load funds, transfer funds between currencies, transfer funds to other Qantas Cash users, change your default currency or activate and deactivate your card.
  • Change your card PIN. You can update your card PIN at rediATM's in Australia.
  • Security. Your card is protected by a chip and PIN and you’re covered by MasterCard Zero Liability policy if your card is used for unauthorised transactions. If your card has been lost or stolen or you’d like to report fraudulent activity, you can contact MasterCard Qantas Cash Global Support on 1300 825 302, or +61 1300 825 302 if overseas.

Perks and considerations

Pros

  • Rewards. Unlike most other travel cards, you can use the Qantas Cash card to earn rewards points as you spend.
  • No online booking fees. If you use your Qantas Cash card to book Qantas flights, the online booking fees will be waived.

Considerations

  • ATM withdrawal fees. You’ll be charged each time you use your Qantas Cash card for overseas ATM withdrawals, though domestic fees don’t apply.

The Qantas Cash card is one of the only prepaid travel currency cards that can earn you points as you spend, so that is a definite advantage to the card. As most of its other features are shared by other travel money cards on the market, you’re better off comparing a few before applying.

You can load and hold up to eleven currencies on the Qantas Cash Mastercard with a locked-in exchange rate. A travel card to be used at home as well as overseas, rack up Qantas Points on all eligible purchases with no cost to open the account or keep the card.

Frequently asked questions about the Qantas Cash Card

How do I get a Qantas Cash Card?

To get the Qantas Cash Card, and you’re not a member of the Qantas Frequent Flyer program, click the link on this page and follow the prompts till you get the Complimentary Qantas Frequent Flyer Membership page. It’s a matter of entering your personal, and contact details, confirming conditions and accepting terms to join the programs. Once this is all done, you’ll receive a Qantas Cash Card, which also acts as your frequent flyer membership, in the mail.

When you receive the card, it will need to be activated before it can be used. You will need your driver’s licence, passport or medicare card to complete the activation process. The card is activated through the Qantas Cash website. There’s a link in the top right hand corner of the webpage.

How to load the Qantas Cash

Loading via Bank Transfer

This is the quickest way to load funds onto your Qantas Cash card. You can access the funds in up to 1 business day when you transfer money directly from your bank account using Bank Transfer before 2pm AEST/AEDST (depending on your bank).

When on the Qantas Cash website select ‘Load funds’ from the menu. Enter the Australian dollar amount you want to load onto the card and select a currency to purchase. You can see how much foreign currency you’ll get after the transfer from Australian dollars. Select ‘Bank Transfer’ as you method of payment, and an email will be sent to your inbox with your unique payment details. Use this information to complete your payment by logging into your personal online banking account or via phone banking.

Load Via BPAY

Loading via BPAY is done in the same way loading via Bank Transfer is carried out on the Qantas Cash website, only select ‘BPAY’ as your method of payment instead. Follow the prompts to receive your unique payment details via email before completing the transfer from your personal online banking account or via phone banking.

Be conscious that payments made via BPAY take time to process, so plan when you load funds onto your card and allow up to 3 business days for the BPAY payment to clear and for the funds to become available on your card.

When will the points I earn using Qantas Cash appear in my Qantas Frequent Flyer account?

Qantas updates the points balance monthly, so wait for a bit if you don't think your points balance reflects your spending.

Protection against fraud?

All payments that are processed by the MasterCard payment system are 'protected' by the MasterCard Zero Liability Guarantee. This is more or less a money back guarantee if you've been the victim of fraud.

How to report an unauthorised transaction?

If you've been the victim of card fraud, OR IT'S LOST OR STOLEN, you only need to call the Qantas Cash customer service team. They will guide you through the process.

Qantas Cash Service Centre:

          • 13 11 31 or 61(2) 9433 2329, if overseas.

Qantas Cash Card is lost or stolen

Call the number below to have your card blocked if it' reported stolen or suspended if it's reported lost.

Qantas Cash Service Centre:

          • 13 11 31 or 61(2) 9433 2329, if overseas.

Can I get a second or Supplementary card?

One Qantas Cash Card per person.

Getting the Qantas Cash PIN

Call the Qantas Cash Service Centre to get your PIN, or you can retrieve your PIN online through the Qantas Cash website.

To change your pin visit any rediATM in Australia.

Qantas Cash Service Centre:

          • 13 11 31
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This page was last modified on 2 November 2016 at 9:17am.

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551 Responses to Qantas Card with Qantas Cash®

  1. Default Gravatar
    | April 19, 2017

    Did you know that the points are changing from July 1st ? It will be 1 point per $4 spent in Aust, that just stingy.

    • Staff
      Harold | April 20, 2017

      Hi Chris,

      Thank you for your inquiry.

      Our company finder.com.au is a financial comparison website and general information service designed to help consumers to make a better decision. Please note we do not represent any company we feature on our pages.

      Should there be an issue regarding the points you’ve earned. It would be nice to directly coordinate the concern with the provider. As they have the authorized access to further check this kind of information.

      I hope this information has helped.

      Cheers,
      Harold

  2. Default Gravatar
    Carolyn | April 16, 2017

    I will be using my cards in Italy and London and Ireland. If my password has numerals and letters how do I access funds at an ATM as I have only used numerals for ATMs in there past How do I change passwords to only have numerals.

    • Staff
      Anndy | April 16, 2017

      Hi Carolyn,

      Thanks for your question.

      Kindly note that the password for Qantas Card is used for online banking. If you’ll use your card at an ATM, you’ll need to use your PIN. Qantas normally provides PIN to card holders, which you can change at rediATM’s in Australia.

      You may request for a PIN by calling Qantas Cash Service Centre on 13 11 31.

      Cheers,
      Anndy

  3. Default Gravatar
    Gaye | April 7, 2017

    Can you withdraw Rupiah from an ATM in Bali whe you only have AUD loaded on the card and would their be a fee?

    • Staff
      Liezl | April 7, 2017

      Hi Gaye,

      Thank you for your question.

      Just to clarify, you can actually withdraw Indonesian rupiah (IDR) in Bali from your Qantas Cash Card without incurring a foreign conversion fee wherever MasterCard is accepted. Although you will only get the currency conversion/exchange rate at the time you withdraw the cash because INR is not a supported currency of the card. Please note as well that the card draws funds from another currency in accordance with its default order of priority as stated above. Furthermore, you may be charged an ATM withdrawal fee by the local ATM operator there in Bali.

      Regards,
      Liezl

  4. Default Gravatar
    Naoko | April 4, 2017

    if I use ATM in Japan How much is fee?
    Are you sure charge $160?

    • Staff
      May | April 4, 2017

      Hi Naoko,

      Thank you for your inquiry.

      If you will use your Qantas Cash card to withdraw money from an ATM in Japan, you will be charged JPY160.

      Cheers,
      May

  5. Default Gravatar
    Jane | March 19, 2017

    Hello,

    do you earn Qantas Frequent Flyer points on Cash Card ‘cash ATM withdrawals’ while overseas? or is it just earn on spend directly from the card?

    thank you,

    • Staff
      May | March 20, 2017

      Hi Jane,

      Thank you for your inquiry.

      Unfortunately, ATM cash withdrawals from your Qantas Cash Card do not earn Qantas points. You can only earn one Qantas Point for every dollar spent on eligible purchases overseas/in foreign currency and for every two dollars spent on eligible purchases within Australia.

      Cheers,
      May

  6. Default Gravatar
    Kim | March 18, 2017

    When you return home how do you retrieve the unused money from your Qantas Cash card? Thank you

    • Staff
      Anndy | March 24, 2017

      Hi Kim,

      Thanks for your question.

      If you have a leftover cash in your account, you can withdraw it through an ATM at no cost. You may also transfer the money into your Australian bank account at any time.

      Please note that Qantas Cash card doesn’t incur an inactivity fee or ATM withdrawal fees. However, foreign exchange rate will apply when withdrawal is made in Australia on funds that are not in Australian dollars.

      While there is no negative balance penalty either, you will be liable for any negative balance as well as costs and interests incurred by Qantas in recovering the amount owed.

      You can close your card at any time at no cost by writing to or emailing MasterCard Qantas Cash Global Support.

      Cheers,
      Anndy

  7. Default Gravatar
    Jenny | March 2, 2017

    When using the Qantas cash card at an overseas arm I assume you must enter your password. Usually atm passwords are short. My Qantas cash password is nine letters and numbers. Will this work. Many thanks.

    • Staff
      Anndy | March 2, 2017

      Hi Jenny,

      Thanks for your question.

      When using your Qantas Card at an ATM, you’ll have to use the PIN provided by Qantas Cash. To get your PIN, you may call the Qantas Cash Service Centre on 13 11 31 or request one through the Qantas Cash website.

      Cheers,
      Anndy

  8. Default Gravatar
    jim | March 1, 2017

    why Qantas cash account cannot be used for online banking transactions ?

    • Staff
      Anndy | March 1, 2017

      Hi Jim,

      Thanks for your question.

      You may use your Qantas Card to shop at various online websites where MasterCard is accepted. You can also manage your account through Qantas Cash online facility, where you can load transfer funds to other Qantas Cash users among others.

      Cheers,
      Anndy

  9. Default Gravatar
    vicki | February 20, 2017

    my friend have returned from Europe and Serbia and Croatia and said most places would not accept mastercard now I am nervous about my Qantas mastercard cash card

    • Staff
      Anndy | February 20, 2017

      Hi Vicki,

      Thanks for reaching out.

      The Qantas card should work fine anywhere Mastercard is accepted. I’ve read in many forums that Mastercard is widely accepted in most major cities in Europe.

      If you are traveling to Europe, you may also check our travel money guide here.

      Cheers,
      Anndy

  10. Default Gravatar
    Kasey | January 31, 2017

    Can the Qantas Cash Card be used in South Africa? If you cannot load South African currency which would be the best alternative currency to load?

    • Staff
      Anndy | February 1, 2017

      Hi Kasey,

      Thanks for your question.

      Yes, you can use the Qantas Card with Qantas in South Africa. Since The currency in that country is not supported, the card draws funds from another currency in accordance to its default order of priority, the first of which is AUD.

      You may also compare other travel cards for South Africa on this page.

      Cheers,
      Anndy

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