Qantas Travel Money
More info
Earn Qantas Points per $1 you spend in up to 10 major international currencies.
Qantas Travel Money (previously called Qantas Cash) is a reloadable Mastercard Prepaid that lets you load and lock in rates for up to 10 major international currencies on your card. In addition, Qantas Travel Money is the only prepaid travel money card that lets you earn Qantas Frequent Flyer points as you spend. You can use this card online and at millions of merchants and ATMs around the world wherever Mastercard is accepted.
| Available Currencies | AUD, AED, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB, USD |
|---|---|
| Multiple Currencies on One Card | Yes |
| Number of Cards Issued | 1 |
| Minimum Load Amount | $50 |
| Maximum Load Amount | $20,000 |
| Maximum Annual Load Amount | $100,000 |
| 24 Hour ATM Cash Withdrawal Limit | $3,000 |
| 24 Hour POS Transaction Limit | $15,000 |
| Card Issue Fee | $0 |
|---|---|
| Initial Load Fee | $0 |
| ATM Withdrawal Fee | AUD 1.95, CAD 2.00, EUR 1.50, GBP 1.25, HKD 15.00, JPY 160, NZD 2.50, SGD 2.50, USD 1.95, THB 70.00, AED 6.50 |
| Reload Fee | 1% |
| Monthly Inactivity Fee after 12 months inactivity | $0 |
| Transaction Fee for Purchases | $0 |
| Card Replacement Fee | $0 |
| Currency Conversion Fee | 0% |
| BPay Reload fee | $0 |
| Account Closing Fee | $0 |
| Minimum Age | 16 |
|---|---|
| Available To Temporary Residents | No |
- Earn 3,000 Qantas Points when you put $2,000 onto your card.
- Earn 7,500 Qantas Points when you put $5,000 onto your card.
- Earn 15,000 Qantas Points when you put $10,000 onto your card.
What currencies can I load on the Qantas Travel Money card?
The Qantas Travel Money supports the following currencies:
- Australian dollars (AUD)
- United States dollars (USD)
- Great Britain pounds (GBP)
- Euros (EU)
- Thai baht (THB)
- New Zealand dollars (NZD)
- Singapore dollars (SGD)
- Hong Kong dollars (HKD)
- Canadian dollars (CAD)
- Japanese yen (JPY)
- Emirates dirham (AED)
Using Australian dollars, you may purchase and load any of these 10 currencies into currency wallets on your Qantas Travel Money Card.
Exchange rates
Qantas and Mastercard Prepaid determine the foreign exchange rates used when loading your card, and these rates vary daily. You can obtain current exchange rates online at the Qantas Travel Money website or by calling Mastercard Qantas Travel Money Global Support at 1300 825 302, or +61 1300 825 302 from overseas. Funds loaded via bank transfer or BPAY are loaded in Australian dollars, which is the default currency. You can change your default currency by logging into your account online at Qantas Travel Money.
Currency wallet order
When using your card to complete a transaction, the relevant currency wallet will be automatically debited for the transaction amount. If there are insufficient funds in that currency wallet to complete the transaction, Qantas Travel Money will debit your other available balances according to the default currency order until the full transaction amount is satisfied.
To illustrate, suppose you use your Qantas Travel Money card (previously called Qantas Cash) to pay for drinks during a layover in Singapore. The bill is for SGD$120, but you don’t have any Singapore dollars preloaded on your Qantas Travel Money. Following the default currency order, your Australian currency wallet will be debited for the transaction. If you only have AUD$20, your US currency wallet will be debited next. If you don’t have sufficient US dollars to complete the transaction, the card will continue to debit each currency wallet in the default currency order until the full transaction amount is satisfied.
When using a currency that is insufficiently loaded or unsupported on your card, the Qantas Travel Money Daily Rate will be applied to convert available currencies into the transaction currency. You can find this rate on the Qantas Travel Money website.
Where can I use my Qantas Travel Money (Qantas Cash) Card
The Qantas Travel Money card is a Mastercard and you can use it wherever Mastercard Prepaid is accepted. This includes both online and in-store at international merchants and at ATMs where the Mastercard, Maestro or Cirrus sign is displayed. However, you cannot use the card for manual or offline transactions, unlawful activity, gambling or adult entertainment. Certain businesses may not accept a Mastercard Prepaid card or allow it for the purpose of pre-authorising transactions (such as paying hotel deposits).
Features of the Qantas Travel Money card
These are the major features and benefits of the Qantas Travel Money card:
- Locked-in exchange rates. Locking in exchange rates before travelling offers protection from exchange rate fluctuations and also helps you stay in control of your travel budget.
- Rewards program. You can earn 1.5 Qantas Points per $1 spent in foreign currency on eligible purchases overseas or online and 1 Qantas Point per AUD$4 spent on eligible purchases.
- Earn double points. You can earn double points with Qantas partners when you use Qantas Travel Money to pay for your purchase. You can earn points once with the merchant and once with Qantas Travel Money.
- Worldwide ATM alliance. You can access cash anywhere in the world at any ATM that accepts Mastercard Prepaid.
- Smartphone app. You can top up funds and view your balances and transactions at any time using the Qantas Travel Money app on your smart device.
- No domestic ATM withdrawal fees. You can withdraw cash for free at any ATM within Australia. Note that some ATM operators may directly impose a separate fee.
How much does the Qantas Travel Money card cost?
This table presents the costs associated with your Qantas Travel Money card and when you’ll be charged each fee.
| Type of fee | Cost | When you'll be charged |
|---|---|---|
| Purchase fee | $0 | You won’t pay a fee when you’re issued the card. |
| Reload fee |
| These fees apply each time you reload funds on your card after the initial load amount. |
| Currency conversion fee | $0 | When transacting in a currency that is unsupported or insufficiently loaded on your card, no currency conversion fee will be charged, but the Qantas Travel Money Daily Rate will apply. |
| International withdrawal fee |
| When withdrawing a supported currency from an international ATM, the relevant fee will apply in that currency. When withdrawing an unsupported currency, the AUD$1.95 fee will apply. ATM operators may charge an additional fee. |
| Inactivity fee | $0 | You won’t be charged an inactivity fee if you don’t use the card after your trip. |
| Closure / Cash out fee | $0 | You won’t be charged a fee when you close the card and withdraw remaining funds. |
| Card-to-card transfer fee | $0 | You won’t collect a fee when you transfer funds to other Qantas Travel Money cards. |
How to use the Qantas Travel Money card
Follow these steps to start using your Qantas Travel Money card.
- Activating the card
Once your online application is successful, you will be issued your “My Account” login details and prompted to create a password to access your account. You will also have to retrieve your card PIN via the Qantas Travel Money card website or by calling Mastercard Qantas Travel Money card Global Support at 1300 825 302, or +61 1300 825 302 from overseas. This PIN is different from your Qantas Frequent Flyer PIN, and you will need it to make purchases and cash withdrawals. You should memorise your PIN and keep it secure. Your card will be activated once you’ve successfully setup your account, although this may be delayed if online identification verification fails and you need to confirm your identity in person.
- Loading funds on the card
Visit the QantasTravel Money card website and follow the prompts to load your card. You will then be given payment instructions, depending on whether you choose to pay via BPAY, bank transfer or debit card.
If you load funds using a debit card, you will be able to instantly access the funds. If you load funds via BPAY, it will take up to two business days to process the transaction. It will take one day if you load funds via bank transfer. Note that payments processed after 2pm AEST may take longer.
- Managing your online account
Check your transaction history and balances at any time by logging into your account or by calling Mastercard QantasTravel Money card Global Support at 1300 825 302 or +61 1300 825 302 from overseas. You can also move funds across different currencies, transfer funds to other Qantas Travel Money Card accounts and change your currency settings and account details here.
What do I do if I return home with foreign currency remaining on the card?
You may choose to keep the funds on your card for a future trip or withdraw it at a domestic ATM. Qantas does not charge a fee for ATM withdrawals within Australia, but some ATM operators may charge their own fee. Foreign currencies will be converted into Australian dollars at the Qantas Travel Money card Daily Rate.
Alternatively, you may decide to close the account. You can contact Mastercard Qantas Travel Money Global Support at 1300 825 302 to request that they deposit any remaining funds into your nominated bank account.
You may also transfer funds to another Qantas Travel Money Card holder by logging into your online account.
Who do, I contact if my card is lost, stolen or damaged?
In the event of card loss, theft or damage, immediately contact Mastercard Qantas Travel Money card Global Support at 1300 825 302 or +61 1300 825 302 from overseas. Your card will then be suspended and a new card will be sent to you. You may need to provide a written report.
How to apply for a Qantas Travel Money card
You can apply for your Qantas Travel Money card card online at the Qantas Travel Money website. You will need to provide sufficient information, such as your passport and driver’s licence, to prove your identity. If the online verification is unsuccessful, you may have to complete the identification verification process at an Australia Post outlet.
Are there any eligibility requirements?
You must be more than 16 years old, a Qantas Frequent Flyer member and have a residential address in Australia.
The Qantas Travel Money card is a competitive travel money option. It doesn’t charge a lot of fees, and lets you earn Qantas Points on your overseas expenditure. While this is a great incentive for Qantas frequent flyers, make sure you compare all available options before deciding which card will best serve your personal travel and spending needs.
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If I withdraw cash from an overseas atm [eg usd], do I earn frequent flyer points?
Cheers
Christopher B?
Hi Christopher,
Thank you for leaving a question.
Based on the Qantas terms and conditions, Qantas Points are earned on eligible purchases in accordance with the terms and conditions specified at qantascash.co.nz. This link will open in a new window.. Eligible purchases do not include money orders, traveller’s cheques, gambling chips, adult entertainment or purchasing foreign currencies in cash. You do not earn Qantas Points when loading funds to your facility, transferring funds to another currency balance or to another member’s facility or when withdrawing funds from ATMs or cashing out your facility balance. Purchases that are reversed, refunded or charged-back are also ineligible for points earn, in addition to fees incurred. Hope this helps!
Cheers,
Reggie
If I am withdrawing from any ATMs within Australia, will I be charged a fee?
Hi Kurtis,
Thank you for leaving a question.
Qantas does not charge a fee for ATM withdrawals within Australia, but some ATM operators may charge their own fee. Foreign currencies will be converted into Australian dollars at the Qantas Travel Money card Daily Rate.
Hope this helps.
Reggie
can you use your cash card as a payment method for Uber in the United states
Hi Mandi,
Thanks for leaving a question on finder.
Uber is designed to be an entirely cashless experience in most cities.
You can use most debit cards that can be used for online transactions to pay for your Uber rides. Please note that some prepaid cards are not compatible with their billing processes. If you are not able to add your prepaid card, you may need to add a different payment method to your account to ride with Uber. When a trip ends, the payment method selected for your trip is immediately charged. A receipt is emailed to you, and your account’s trip history is updated with details about the route and fare.
Cheers,
Joel
A friend overseas is wanting to send me funds that they owe me. Can they send the funds to my Qantas Card directly or do I need to give them the transaction information to do it?
Hi Melanie,
Thanks for reaching out.
These are some of the points on Qantas support that may be applicable to your situation:
1. You must use a debit card which belongs to you to load Qantas Cash as they do not accept third party debit cards as payment.
2. To load by Bank Transfer you’ll need to use the Qantas Cash BSB and your unique account number. The BSB is the same for all members however your account number is unique, and applies to your facility only
3. It is not possible to directly transfer foreign currency from a foreign currency denominated bank account to your Qantas Cash facility.
4. You can only load your card from an Australian Dollar bank account. You can’t deposit cash in any currency directly onto your card.
Hope this helps,
Joanne
Thank you so much for your answer. I thought that may be the case but just wanted to clarify. Best wishes Melanie
Im traveling to Paris , Greece and London, Im looking at taking a cash card and a credit card. I have looked at many options still confused, Im new frequent flyer member , would qantas card be a good choice . I would like a credit card with 0 fees and free international exchange and atm , which some seem to have .
Hi Lynne,
Thanks for your inquiry
Please note that we cannot recommend a specific card from a specific provider. However, you can check your options for credit cards with 0 foreign fees and other benefits such as 0 annual fee by clicking on this link. Once you have chosen a card, please click the green ‘Go to site’ button to proceed to the application page.
Hope this information helps
Cheers,
Arnold
How long will it take to receive the card after the application is complete?
Hi Paul,
Thank you for your comment.
It would take 10-15 business days for the card to arrive.
Regards,
Jhezelyn
Can I use my qantas cash card in Colombia and in Ecuador – should I load up in Australian Dollars only and use local ATM in this countries to withdraw local currencies?
Hi Maryann,
Thanks for your inquiry.
Yes, you can use the Qantas Cash Card in Colombia and Ecuador, just load your card with AUD and you’ll be able to withdraw local currencies from the ATM there. Please note though that the currency conversion rate will be determined upon withdrawal.
Cheers,
May
How easy is it to find ATM’s in Spain to use the Qantas cash card
Hi Helen,
Thank you for getting in touch with finder.
You can use this Qantas Cash card at millions of merchants and ATMs around the world wherever Mastercard is accepted. So it would be easy for you to use this card in Spain, as long as you see that the ATM accepts Mastercard.
I hope this helps.
Have a great day!
Cheers,
Jeni
Can I use my qantas cash card in Australia and earn Qantas points as I do overseas and are there any fees
Hi,
Thanks for your inquiry.
Yes, you can earn 1.5 Qantas Points per $1 spent in foreign currency on eligible purchases overseas or online and 1 Qantas Point per AUD$4 spent on eligible purchases.
You may check the fees on this page by clicking on the Fees tab on the upper part. Qantas Cash Card has a reload fee 1% and ATM Withdrawal Fees.
Best regards,
Rench
I am a simple person, so I need simple answers.
I will be in South Africa later this year, but the currency (ZAR) is not supported.
Am I able to use the card for payment in the store?
As I understand the process, I will hand my card to the seller, who will process it through his electronic system. If he inputs the amount in ZAR, the card will automatically convert the amount from AUD to ZAR, and the card will record the amount in AUD (providing there are sufficient funds available). Is this the actual process?
If I use an ATM, and ask for ZAR, will the transaction be recorded in AUD? Will the card balance be recorded in AUD?
Hi Denis,
Thanks for your questions.
Yes, you are right on both points. Qantas Cash Card does not support South African Rand (ZAR) and when you make purchases or cash withdrawal in South Africa the amount will be converted to AUD using Qantas Cash Daily Rate. It’s important to note that the actual applied rate may vary if the merchants do not settle the transaction on the same day as purchase.
Now for ATM cash withdrawal, the fund balance may be displayed in AUD or in a different currency. It’s possible as well that the fund balance won’t displayed. An accurate fund balance can be obtained though from your online account or through Mastercard Qantas Cash Global Support.
I hope this information helps.
Cheers,
Liezl
When I withdraw cash (ATM) there seems to be a large fee charged by someone eg about 14%. Is this normal, and who is charging the fee?
Hi Denis,
Local ATM operators may charge their withdrawal fee on top of Qantas’ international ATM withdrawal fee. You may refer to the Costs and fees applicable to Qantas Cash section of Qantas Product Disclosure Statement which I have emailed you. Better still, contact Qantas support who can check this for you.
Feel free to message us again if you have further questions.
Cheers,
Liezl