What currencies can I load on the Qantas Travel Money card?
The Qantas Travel Money supports the following currencies:
- Australian dollars (AUD)
- United States dollars (USD)
- Great Britain pounds (GBP)
- Euros (EU)
- Thai baht (THB)
- New Zealand dollars (NZD)
- Singapore dollars (SGD)
- Hong Kong dollars (HKD)
- Canadian dollars (CAD)
- Japanese yen (JPY)
- Emirates dirham (AED)
Using Australian dollars, you may purchase and load any of these 10 currencies into currency wallets on your Qantas Travel Money Card.
Qantas and Mastercard Prepaid determine the foreign exchange rates used when loading your card, and these rates vary daily. You can obtain current exchange rates online at the Qantas Travel Money website or by calling Mastercard Qantas Travel Money Global Support at 1300 825 302, or +61 1300 825 302 from overseas. Funds loaded via bank transfer or BPAY are loaded in Australian dollars, which is the default currency. You can change your default currency by logging into your account online at Qantas Travel Money.
Currency wallet order
When using your card to complete a transaction, the relevant currency wallet will be automatically debited for the transaction amount. If there are insufficient funds in that currency wallet to complete the transaction, Qantas Travel Money will debit your other available balances according to the default currency order until the full transaction amount is satisfied.
To illustrate, suppose you use your Qantas Travel Money card (previously called Qantas Cash) to pay for drinks during a layover in Singapore. The bill is for SGD$120, but you don't have any Singapore dollars preloaded on your Qantas Travel Money. Following the default currency order, your Australian currency wallet will be debited for the transaction. If you only have AUD$20, your US currency wallet will be debited next. If you don't have sufficient US dollars to complete the transaction, the card will continue to debit each currency wallet in the default currency order until the full transaction amount is satisfied.
When using a currency that is insufficiently loaded or unsupported on your card, the Qantas Travel Money Daily Rate will be applied to convert available currencies into the transaction currency. You can find this rate on the Qantas Travel Money website.
Where can I use my Qantas Travel Money (Qantas Cash) Card
The Qantas Travel Money card is a Mastercard and you can use it wherever Mastercard Prepaid is accepted. This includes both online and in-store at international merchants and at ATMs where the Mastercard, Maestro or Cirrus sign is displayed. However, you cannot use the card for manual or offline transactions, unlawful activity, gambling or adult entertainment. Certain businesses may not accept a Mastercard Prepaid card or allow it for the purpose of pre-authorising transactions (such as paying hotel deposits).
Features of the Qantas Travel Money card
These are the major features and benefits of the Qantas Travel Money card:
- Locked-in exchange rates. Locking in exchange rates before travelling offers protection from exchange rate fluctuations and also helps you stay in control of your travel budget.
- Rewards program. You can earn 1.5 Qantas Points per $1 spent in foreign currency on eligible purchases overseas or online and 1 Qantas Point per AUD$4 spent on eligible purchases.
- Earn double points. You can earn double points with Qantas partners when you use Qantas Travel Money to pay for your purchase. You can earn points once with the merchant and once with Qantas Travel Money.
- Worldwide ATM alliance. You can access cash anywhere in the world at any ATM that accepts Mastercard Prepaid.
- Smartphone app. You can top up funds and view your balances and transactions at any time using the Qantas Travel Money app on your smart device.
- No domestic ATM withdrawal fees. You can withdraw cash for free at any ATM within Australia. Note that some ATM operators may directly impose a separate fee.
How much does the Qantas Travel Money card cost?
This table presents the costs associated with your Qantas Travel Money card and when you'll be charged each fee.
|Type of fee||Cost||When you'll be charged|
|Purchase fee||$0||You won't pay a fee when you're issued the card.|
- $0 when reloading via bank transfer or BPAY
- 0% of load amount when reloading via direct debit
|These fees apply each time you reload funds on your card after the initial load amount.|
|Currency conversion fee||$0||When transacting in a currency that is unsupported or insufficiently loaded on your card, no currency conversion fee will be charged, but the Qantas Travel Money Daily Rate will apply.|
|International withdrawal fee|
- AUD 1.95
- USD 1.95
- GBP 1.25
- EUR 1.50
- THB 70
- NZD 2.50
- SGD 2.50
- HKD 15.00
- CAD 2.00
- JPY 160
- AED 6.50
|When withdrawing a supported currency from an international ATM, the relevant fee will apply in that currency. When withdrawing an unsupported currency, the AUD$1.95 fee will apply. ATM operators may charge an additional fee.|
|Inactivity fee||$0||You won't be charged an inactivity fee if you don't use the card after your trip.|
|Closure / Cash out fee||$0||You won't be charged a fee when you close the card and withdraw remaining funds.|
|Card-to-card transfer fee||$0||You won't collect a fee when you transfer funds to other Qantas Travel Money cards.|
How to use the Qantas Travel Money card
Follow these steps to start using your Qantas Travel Money card.
Once your online application is successful, you will be issued your "My Account" login details and prompted to create a password to access your account. You will also have to retrieve your card PIN via the Qantas Travel Money card website or by calling Mastercard Qantas Travel Money card Global Support at 1300 825 302, or +61 1300 825 302 from overseas. This PIN is different from your Qantas Frequent Flyer PIN, and you will need it to make purchases and cash withdrawals. You should memorise your PIN and keep it secure. Your card will be activated once you've successfully setup your account, although this may be delayed if online identification verification fails and you need to confirm your identity in person.
- Loading funds on the card
Visit the Qantas Travel Money card website and follow the prompts to load your card. You will then be given payment instructions, depending on whether you choose to pay via BPAY, bank transfer or debit card.
If you load funds using a debit card, you will be able to instantly access the funds. If you load funds via BPAY, it will take up to two business days to process the transaction. It will take one day if you load funds via bank transfer. Note that payments processed after 2pm AEST may take longer.
- Managing your online account
Check your transaction history and balances at any time by logging into your account or by calling Mastercard Qantas Travel Money card Global Support at 1300 825 302 or +61 1300 825 302 from overseas. You can also move funds across different currencies, transfer funds to other Qantas Travel Money Card accounts and change your currency settings and account details here.
What do I do if I return home with foreign currency remaining on the card?
You may choose to keep the funds on your card for a future trip or withdraw it at a domestic ATM. Qantas does not charge a fee for ATM withdrawals within Australia, but some ATM operators may charge their own fee. Foreign currencies will be converted into Australian dollars at the Qantas Travel Money card Daily Rate.
Alternatively, you may decide to close the account. You can contact Mastercard Qantas Travel Money Global Support at 1300 825 302 to request that they deposit any remaining funds into your nominated bank account.
You may also transfer funds to another Qantas Travel Money Card holder by logging into your online account.
Who do I contact if my card is lost, stolen or damaged?
In the event of card loss, theft or damage, immediately contact Mastercard Qantas Travel Money card Global Support at 1300 825 302 or +61 1300 825 302 from overseas. Your card will then be suspended and a new card will be sent to you. You may need to provide a written report.
How to apply for a Qantas Travel Money card
You can apply for your Qantas Travel Money card online at the Qantas Travel Money website. You will need to provide sufficient information, such as your passport and driver's licence, to prove your identity. If the online verification is unsuccessful, you may have to complete the identification verification process at an Australia Post outlet.
Are there any eligibility requirements?
You must be more than 16 years old, a Qantas Frequent Flyer member and have a residential address in Australia.
The Qantas Travel Money card is a competitive travel money option. It doesn't charge a lot of fees, and lets you earn Qantas Points on your overseas expenditure. While this is a great incentive for Qantas frequent flyers, make sure you compare all available options before deciding which card will best serve your personal travel and spending needs.Back to top