Earn Qantas Points per $1 you spend in up to 10 major international currencies.
Qantas Cash is a reloadable Mastercard Prepaid that lets you load and lock in rates for up to 10 major international currencies on your card. In addition, Qantas Cash is the only prepaid travel money card that lets you earn Qantas Frequent Flyer points as you spend. You can use this card online and at millions of merchants and ATMs around the world wherever Mastercard is accepted.
|Available Currencies||AUD, AED, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB, USD|
|Multiple Currencies on One Card||Yes|
|Number of Cards Issued||1|
|Minimum Load Amount||$50|
|Maximum Load Amount||$20,000|
|Maximum Annual Load Amount||$100,000|
|24 Hour ATM Cash Withdrawal Limit||$3,000|
|24 Hour POS Transaction Limit||$15,000|
|Card Issue Fee||$0|
|Initial Load Fee||$0|
|ATM Withdrawal Fee||AUD 1.95, CAD 2.00, EUR 1.50, GBP 1.25, HKD 15.00, JPY 160, NZD 2.50, SGD 2.50, USD 1.95, THB 70.00, AED 6.50|
|Monthly Inactivity Fee|
after 12 months inactivity
|Transaction Fee for Purchases||$0|
|Card Replacement Fee||$0|
|Currency Conversion Fee||0%|
|BPay Reload fee||$0|
|Account Closing Fee||$0|
|Available To Temporary Residents||No|
What currencies can I load on the Qantas Cash card?
The Qantas Cash Card supports the following currencies:
- Australian dollars (AUD)
- United States dollars (USD)
- Great Britain pounds (GBP)
- Euros (EU)
- Thai baht (THB)
- New Zealand dollars (NZD)
- Singapore dollars (SGD)
- Hong Kong dollars (HKD)
- Canadian dollars (CAD)
- Japanese yen (JPY)
- Emirates dirham (AED)
Using Australian dollars, you may purchase and load any of these 10 currencies into currency wallets on your Qantas Cash Card.
Qantas and Mastercard Prepaid determine the foreign exchange rates used when loading your card, and these rates vary daily. You can obtain current exchange rates online at the Qantas Cash website or by calling Mastercard Qantas Cash Global Support at 1300 825 302, or +61 1300 825 302 from overseas. Funds loaded via bank transfer or BPAY are loaded in Australian dollars, which is the default currency. You can change your default currency by logging into your account online at Qantas Cash.
Currency wallet order
When using your card to complete a transaction, the relevant currency wallet will be automatically debited for the transaction amount. If there are insufficient funds in that currency wallet to complete the transaction, Qantas Cash will debit your other available balances according to the default currency order until the full transaction amount is satisfied.
To illustrate, suppose you use your Qantas Cash Card to pay for drinks during a layover in Singapore. The bill is for SGD$120, but you don’t have any Singapore dollars preloaded on your Qantas Cash Card. Following the default currency order, your Australian currency wallet will be debited for the transaction. If you only have AUD$20, your US currency wallet will be debited next. If you don’t have sufficient US dollars to complete the transaction, the card will continue to debit each currency wallet in the default currency order until the full transaction amount is satisfied.
When using a currency that is insufficiently loaded or unsupported on your card, the Qantas Cash Daily Rate will be applied to convert available currencies into the transaction currency. You can find this rate on the Qantas Cash website.
Where can I use my Qantas Cash Card
The Qantas Cash Card is a Mastercard and you can use it wherever Mastercard Prepaid is accepted. This includes both online and in-store at international merchants and at ATMs where the Mastercard, Maestro or Cirrus sign is displayed. However, you cannot use the card for manual or offline transactions, unlawful activity, gambling or adult entertainment. Certain businesses may not accept a Mastercard Prepaid card or allow it for the purpose of pre-authorising transactions (such as paying hotel deposits).
Features of the Qantas Cash card
These are the major features and benefits of the Qantas Cash Card:
How much does the Qantas Cash card cost?
This table presents the costs associated with your Qantas Cash card and when you’ll be charged each fee.
|Type of fee||Cost||When you'll be charged|
|Purchase fee||$0||You won’t pay a fee when you’re issued the card.|
|Reload fee||These fees apply each time you reload funds on your card after the initial load amount.|
|Currency conversion fee||$0||When transacting in a currency that is unsupported or insufficiently loaded on your card, no currency conversion fee will be charged, but the Qantas Cash Daily Rate will apply.|
|International withdrawal fee||When withdrawing a supported currency from an international ATM, the relevant fee will apply in that currency. When withdrawing an unsupported currency, the AUD$1.95 fee will apply. ATM operators may charge an additional fee.|
|Inactivity fee||$0||You won’t be charged an inactivity fee if you don’t use the card after your trip.|
|Closure / Cash out fee||$0||You won’t be charged a fee when you close the card and withdraw remaining funds.|
|Card-to-card transfer fee||$0||You won’t collect a fee when you transfer funds to other Qantas Cash cards.|
How to use the Qantas Cash card
Follow these steps to start using your Qantas Cash Card.
- Activating the card
Once your online application is successful, you will be issued your “My Account” login details and prompted to create a password to access your account. You will also have to retrieve your card PIN via the Qantas Cash website or by calling Mastercard Qantas Cash Global Support at 1300 825 302, or +61 1300 825 302 from overseas. This PIN is different from your Qantas Frequent Flyer PIN, and you will need it to make purchases and cash withdrawals. You should memorise your PIN and keep it secure. Your card will be activated once you’ve successfully setup your account, although this may be delayed if online identification verification fails and you need to confirm your identity in person.
- Loading funds on the card
Visit the Qantas Cash website and follow the prompts to load your card. You will then be given payment instructions, depending on whether you choose to pay via BPAY, bank transfer or debit card.
If you load funds using a debit card, you will be able to instantly access the funds. If you load funds via BPAY, it will take up to two business days to process the transaction. It will take one day if you load funds via bank transfer. Note that payments processed after 2pm AEST may take longer.
- Managing your online account
Check your transaction history and balances at any time by logging into your account or by calling Mastercard Qantas Cash Global Support at 1300 825 302 or +61 1300 825 302 from overseas. You can also move funds across different currencies, transfer funds to other Qantas Cash Card accounts and change your currency settings and account details here.
What do I do if I return home with foreign currency remaining on the card?
You may choose to keep the funds on your card for a future trip or withdraw it at a domestic ATM. Qantas does not charge a fee for ATM withdrawals within Australia, but some ATM operators may charge their own fee. Foreign currencies will be converted into Australian dollars at the Qantas Cash Daily Rate.
Alternatively, you may decide to close the account. You can contact Mastercard Qantas Cash Global Support at 1300 825 302 to request that they deposit any remaining funds into your nominated bank account.
You may also transfer funds to another Qantas Cash Card holder by logging into your online account.
Who do I contact if my card is lost, stolen or damaged?
In the event of card loss, theft or damage, immediately contact Mastercard Qantas Cash Global Support at 1300 825 302 or +61 1300 825 302 from overseas. Your card will then be suspended and a new card will be sent to you. You may need to provide a written report.
How to apply for a Qantas Cash card
You can apply for your Qantas Cash card online at the Qantas Cash website. You will need to provide sufficient information, such as your passport and driver’s licence, to prove your identity. If the online verification is unsuccessful, you may have to complete the identification verification process at an Australia Post outlet.
Are there any eligibility requirements?
You must be more than 16 years old, a Qantas Frequent Flyer member and have a residential address in Australia.
The Qantas Cash Card is a competitive travel money option. It doesn’t charge a lot of fees, and lets you earn Qantas Points on your overseas expenditure. While this is a great incentive for Qantas frequent flyers, make sure you compare all available options before deciding which card will best serve your personal travel and spending needs.Back to top