30,000 Australians to get money back on add-on insurance

Posted: 20 June 2019 8:15 am
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ASIC orders six insurers to refund $14.7 million to Aussie consumers.

The saga continues for Australian insurers who sold unnecessary insurance products to consumers, with the Australian Securities and Investments Commission (ASIC) ordering six companies to refund $14.7 million in premiums to customers. This brings the grand total to over $130 million being refunded to more than 245,400 consumers.

The latest six insurers to be ordered to repay customers by ASIC on 19 June 2019 are:

Insurer Number of consumers affected Amount being refunded
Aioi Nissay Dowa Insurance Company Australia Pty Ltd (ADICA) 16,596 $7.2 million
Eric Insurance Limited (formerly AVEA Insurance) 5,232 $3.37 million
Sovereign Insurance Australia Pty Ltd 1,858 $1.37 million
Virginia Surety Company, Inc. (Virginia Surety) 4,026 $1.7 million
LFI Group Pty Ltd (insurer for Liberty Finance) 2,001 $951,700
NM Insurance Pty Ltd, an underwriting agency, and three insurers - The Hollard Insurance Company Pty Ltd, AAI Limited (a member of the Suncorp Group) and AIG Australia Limited 287 $143,700

These insurers joined the list of other insurers that have already refunded premiums to consumers including Allianz, National Warranty Company, QBE, Suncorp and Swann.

The add-on insurance products in question refer to Guaranteed Asset Protection (GAP) Insurance, Consumer Credit Insurance (CCI) and Mechanical Breakdown Insurance (also known as Extended Warranty).

If you took out a loan to buy either a car or motorcycle and were sold add-on insurance, you might want to check if your insurance was provided by one of the insurers named above, says ASIC Commissioner Sean Hughes.

"Many people who bought a car or motor bike with add-on insurance may be entitled to a refund. We encourage people to check and contact their insurers," Hughes said in a statement.

If you think you may have bought one of these products, you should contact your insurer or you can head to ASIC's MoneySmart website for more information.

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