Consumable Brands Customer Satisfaction Awards 2023
We asked hundreds of Australians to rate their favourite consumable brands – here's who came out on top in each category.
The Finder Retail Awards recognises Australia's favourite brands across more than 100 retail categories. We surveyed thousands of real Australians to understand how they feel about their recent product purchases, and used that information to reward the most popular brands.
These are the best brands in the coveted consumables category for 2023.
Best-rated coffee beans: Vittoria
Vittoria took out the top gong for best coffee bean brand. It scored particularly well in the taste and freshness categories. 94% of respondents said they would recommend the brand to others without hesitation.
- Gloria Jeans
Best-rated instant coffee brand: Nescafé
Nescafé is 2023's best-rated instant coffee brand at the Finder Awards. It scored well for both taste and value for money, helping it take out the award.
Best-rated fresh milk brand: Devondale
When it comes to fresh milk, Australians love the freshness of Devondale with 93% of respondents recommending it to others. The brand scored highly for taste, freshness and product range.
- A2 Milk
- Farmers' Own
Best-rated specialty cheese brand: King Island
King Island has been crowned Australia's favourite cheese brand once again in the 2023 Finder Retail Awards. It received the highest rating in the taste category. It also scored well for freshness.
- Perfect Italiano
Best-rated drinking chocolate brand: Lindt
Lindt received the Finder Award for best drinking chocolate which should come as no surprise. If there's one thing this brand knows, it's chocolate. It outscored the competition in the all-important category of taste.
Best-rated healthy meal brand: Choice Fresh Meals
Choice Fresh Meals took out the top spot in the fresh meals category, beating out a brace of heavy hitters including HelloFresh, Youfoodz and Lite n' Easy. Its score for taste was the highest of any brand in this category.
- Lite n' Easy
Best-rated pasta brand: ALDI
ALDI's home brand pasta was the overall winner in this category. It scored particularly highly in the areas of value for money and taste. 92% of respondents said they would recommend the brand to others.
Best-rated pasta sauce brand: Coles
Coles pipped Latina Fresh to the post as Australia's best overall pasta sauce brand. It scored highest in the area of value for money with an impressive 96% of respondents recommending the brand.
- Latina Fresh
- San Remo
How we chose the winners
The Finder Retail Awards recognise brand sentiment from customer feedback on different retail product categories. Finder worked with data and insights company Dynata to conduct thousands of customer interviews regarding their product purchasing history and satisfaction with their purchased products.
Disclaimer: Please refer to our methodology for more information about how we scored and judged Finder Retail Awards candidates. While we endeavour to assess the majority of product providers in the market, this is not always possible and it may be that not every brand in the market was included for judging.
Meet our experts
Head of international PR, Finder
Susannah Binsted is the international PR manager at Finder. She leads the Finder Retail Awards for 2023.
Insights support analyst, Finder Awards
William Capada is a data analyst for Finder's Customer Satisfaction Awards. He helps make sense of all the scoring.
Insights analyst, Finder Awards
Saranga is responsible for gathering the data that fuels the Finder Awards. He ensures our winners are based on facts, not biases.
Senior editor, Finder shopping
Chris is a senior editor at Finder covering all things shopping and retail. He has been writing about consumer technology for 17 years.
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