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Crypto Wallets Customer Satisfaction Awards 2023

We asked 833 Australians to rate their experience with cryptocurrency wallets based on security, features and more.

Finder crypt wallet logo Crypto wallets winner


Trezor wallet

We asked 833 Australians for their opinions about cryptocurrency wallets. Trezor came in first overall, scoring 4.1/5. Of the 60 people surveyed who used a Trezor, 84% said they would recommend using a Trezor wallet. Trezor received exceptional scores for its security and overall experience.

Crypto wallets methodology

Highly commended


Ledger wallet

Ledger ranked in second place for customer satisfaction, earning an overall score of 4/5. Of the 95 people surveyed who used a Ledger, 74% said they would recommend using a Ledger wallet. Ledger scored highly for its security and ease of use.


Exodus wallet

Exodus ranked in third place for customer satisfaction, earning an overall score of 3.9/5. Of the 91 people surveyed who used Exodus, 67% said they would recommend the wallet. Exodus scored highly for its ease of use.

Crypto wallets ratings 2023

BrandOverall satisfactionCustomers who'd recommend
Trezor★★★★★ 4.09/584%
Ledger★★★★★ 3.96/574%
Exodus★★★★★ 3.88/567% DeFi Wallet★★★★★ 3.71/572%
Atomic Wallet★★★★★ 3.71/575%
MetaMask★★★★★ 3.69/570%
ZenGo★★★★★ 3.52/563%
Coinbase Wallet★★★★★ 3.33/564%

Why you can trust our awards

expert advice
Expert analysis
Finder worked with leading insights company Dynata to ask Australians to rate the brands they know and use for our Customer Satisfaction Program.
They're comprehensive
We asked 833 Australians to rate the cryptocurrency wallets they use based on several factors including whether they would recommend it to a friend.
They're independent
Some winners may be partners but this never influences our decisions. All winners are based on a clear methodology and must meet editorial standards.

Crypto trading platforms methodology

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