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Crypto Wallets Customer Satisfaction Awards 2023

We asked 833 Australians to rate their experience with cryptocurrency wallets based on security, features and more.

Finder crypt wallet logo Crypto wallets winner


Trezor wallet

We asked 833 Australians for their opinions about cryptocurrency wallets. Trezor came in first overall, scoring 4.1/5. Of the 60 people surveyed who used a Trezor, 84% said they would recommend using a Trezor wallet. Trezor received exceptional scores for its security and overall experience.

Crypto wallets methodology

Highly commended


Ledger wallet

Ledger ranked in second place for customer satisfaction, earning an overall score of 4/5. Of the 95 people surveyed who used a Ledger, 74% said they would recommend using a Ledger wallet. Ledger scored highly for its security and ease of use.


Exodus wallet

Exodus ranked in third place for customer satisfaction, earning an overall score of 3.9/5. Of the 91 people surveyed who used Exodus, 67% said they would recommend the wallet. Exodus scored highly for its ease of use.

Crypto wallets ratings 2023

BrandOverall satisfactionCustomers who'd recommend
Trezor★★★★★ 4.09/584%
Ledger★★★★★ 3.96/574%
Exodus★★★★★ 3.88/567% DeFi Wallet★★★★★ 3.71/572%
Atomic Wallet★★★★★ 3.71/575%
MetaMask★★★★★ 3.69/570%
ZenGo★★★★★ 3.52/563%
Coinbase Wallet★★★★★ 3.33/564%

Why you can trust our awards

expert advice
Expert analysis
Finder worked with leading insights company Dynata to ask Australians to rate the brands they know and use for our Customer Satisfaction Program.
They're comprehensive
We asked 833 Australians to rate the cryptocurrency wallets they use based on several factors including whether they would recommend it to a friend.
They're independent
Some winners may be partners but this never influences our decisions. All winners are based on a clear methodology and must meet editorial standards.

Crypto trading platforms methodology

Written by

James Edwards

James Edwards was the cryptocurrency editor at Finder. He led the editorial strategy and reported on the latest industry news to further Finder's mission of helping people make better financial decisions. A relatively early adopter, James has been using Bitcoin since 2013 and began working in the industry in 2017. He takes pride in his ability to boil down complex topics into language his parents can understand. His expertise has seen him called on to report at events such as TechCrunch Disrupt, CoinDesk Consensus and IBM Think, and he has coordinated a vast number of high-profile interviews with the industry's brightest minds. He is a regular contributor to Nasdaq and is frequently called upon for market commentary in Australia and abroad. See full profile

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