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Buying a second-hand phone? Here are 5 things you must know

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Why fork out the big bucks for a brand new phone when second-hand can do the job?

Sponsored by Belong Second Life Phones. The internet is just as glorious on a second life phone. So why not check out some amazing refurbished phone? They're good for your wallet and the planet.

It's fair to say that there are a few urban myths that do the rounds when it comes to second-hand phones.

But the good news is that these urban myths are precisely that – myths.

So, let's take a closer look at some of the things you should know about buying a second-hand – or refurbished – phone.

1. It's more sustainable

Interest in going green is at an all-time high in Australia. But there's often a perception that it's quite expensive.

This doesn't have to be the case, though.

In fact, purchasing refurbished devices can often be a more environmental choice.

After all – there are currently an estimated 4.2 million older mobile devices going unused in Australia at the moment. A good chunk of them could be functional again with a bit of TLC.

So it's no real surprise that more mobile providers are offering refurbished handsets as part of their services – such as Belong's Second Life Shop, powered by Kingfisher.

The Belong Second Life shop exclusively offers refurbished devices, without the need to be an ongoing Belong customer.

It's aiming for sustainability – while also enabling users to get their hands on tech that might otherwise be out of reach.

🌱 Sustainable tip: Every phone from the Belong Second Life store comes with a free Belong SIM card with $80 credit. Belong's mobile plans are also carbon neutral.

2. You could save on costs and reduce household expenses

It's no secret that keeping up with the latest tech can cost big bucks. But with refurbished devices, you can minimise the cost – and ensure you're getting a better deal for your dollars.

Additionally, it can be a great solution when unexpected accidents happen.

For example, you might need to replace a broken phone – but it's not necessarily cost-effective to buy a new one.

Or if you've got a teen at home who's keen for their first phone, refurbished can be a great compromise.

In these situations – and more – opting for a second-hand phone can help you reduce household expenses while still getting access to the tech tools you need.

3. You'll still have functionality and software availability

Modern smartphones are more akin to miniature computers than the oversized bricks that used to pass for portable phones. But this increased functionality comes at a price – regular firmware and software updates.

This has sometimes been a concern for those looking at second-hand phones. Surely older devices can't offer the same functionality as the latest and "greatest", can they?

Well, that's not quite the case. Opting for refurbished doesn't necessarily mean sacrificing performance or quality.

Smartphones – and other handheld devices like tablets – are typically designed to last through numerous firmware updates and/or several years of use.

So, as long as you're picking up a phone that's from the last few generations, you shouldn't have any issues using current apps and functionality on your device.

4. The battery will still be reliable

When it comes to second-hand phones, battery life tends to be one of the most common concerns.

After all, batteries aren't always easy to replace on modern phones and is often the reason people change their phone in the first place!

But if you're purchasing your phone from a reputable dealer, this won't be an issue.

For example, Belong's Second Life Shop, powered by Kingfisher, puts phones through a 30-plus point series of checks in order to ensure that factors like battery life are functioning correctly.

No matter which second-hand seller you purchase from, make sure you speak to the seller to determine what kind of QA processes have been followed.

5. A good warranty is essential

Of course, it's important to have a warranty in place in the unlikely event anything does go wrong.

For example, a phone from Belong's Second Life Shop, powered by Kingfisher, has a 12-month warranty. If your device is covered by the warranty Kingfisher will provide you with another device of equal or higher quality. This warranty is provided in addition to other rights under the Australian Consumer Law.

Every provider will have its own warranty period, with specific terms and conditions. However, we'd suggest that you look for one that offers at least 6 months, and preferably 12 months.

However, no matter who you buy from, make sure to also investigate the specific T&Cs and coverage provided by your warranty.

Get started with your new (second-hand) phone with Belong

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  • Unlimited national calls & texts
  • Wholesale Telstra 5G/4G network
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No excess data charges
$29
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  • Unlimited standard national calls & texts
25GB
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$29
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Belong 40GB
PostpaidNo lock-in contract
Belong 40GB
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  • Unlimited national calls & texts
  • Wholesale Telstra 5G/4G network
40GB
No excess data charges
$35
per month
Go to site
View details
  • Unlimited standard national calls & texts
40GB
Data
$35
per month
Belong 100GB
PostpaidNo lock-in contract
Belong 100GB
Postpaid
  • Unlimited national calls & texts
  • Wholesale Telstra 5G/4G network
100GB
No excess data charges
$45
per month
Go to site
View details
  • Unlimited standard national calls & texts
100GB
Data
$45
per month
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