My Products FAQs

Winning at money shouldn't be a chore. With My Products, Finder takes a load off. We'll help you track everything in one place, monitor what you're paying and alert you if we find a better deal.

How it works

Finder members can start using My Products in just minutes:

1. Add your products: Upload a bank statement to let us auto-detect your recurring payments, or manually add your products.
2. Get a bird's-eye view: See all your financial products in one view – no more logging into different apps to see where you're spending.
3. Find out if you're overpaying: Finder analyses what you're paying for against our database to see whether you could be on a better deal.
4. Beat your bills: We'll ping you when it's time to renew or switch so you don't miss a price drop or renewal again.

Frequently asked questions

General

• What is My Products?

  My Products is designed to help you organise your finances and spot ways to save. It tracks the products you’re using – like your internet plan or health insurance policy – and tells you if you’re on a good deal or it might be time to ditch and switch.

  My Products is for general information only. My Products uses your current product details to filter products from Finder partners which are more relevant to you. My Products does not take your personal circumstances into consideration. My Products also does not compare all products in market. Consider the relevant PDS, TMD and your own circumstances before making a decision to switch.

• Is it free to use?

  Yes! My Products is free for all Finder members.

• How do I add a product to my profile?

  You can add products in two ways:

  • Automatically: Upload a bank statement (PDF or CSV). We’ll identify your recurring bills and products and ask you to confirm a few details.
  • Manually: Answer a few questions to add products to your profile.

Privacy & security

• Is my personal information safe?

  Our bank statement importer uses end-to-end encryption to protect your upload, and those files are not stored.

  You can learn more in our privacy collection notice.

• Will adding my products affect my credit score?

  No. Simply adding your products to Finder or checking for better deals does not involve a credit check and has no impact on your credit score.

Alerts and savings

• How does Finder know if I can get a better deal?

  Our engine compares the details of your current product (like your interest rate or monthly premium) against thousands of similar Partner products in our database. If we find a product that offers better value or a lower price, we’ll let you know.

• Why can’t I see savings for some of my products?

  This can happen for a couple of reasons: either we haven’t been able to find a better deal for you based on the information you’ve given us, or we don’t have pricing available for that product category (yet).

  At the moment, we track prices for internet, mobile, home loan and several insurance policies, with more coming online soon.

• Do I have to switch if Finder finds a better deal?

  Not at all. We benchmark what you’ve got against our product database, but the choice to switch is entirely yours.

Managing My Products

• What happens if I don't see my product category on the list?

  At the moment, you can track your internet, mobile, home loan and several insurance policies. We’re working on adding other big bills soon, so please keep an eye out.

• How do I delete a product?

  If you’ve closed an account or no longer want to track something, just click the edit icon next to the product in your dashboard and select "Remove from My Products."

Can’t find the answer you’re looking for?

No worries, we're here to help. Use the chat icon to talk to FinderBot or our friendly customer support team, or leave a comment and we'll help sort it out.