My Products is a product feature designed to collect information about a customer's existing products and use that information to compare and identify potential savings through the Finder comparison service.
By using My Products, you understand that Finder may handle your personal information in accordance with this Privacy Collection Notice.
For more information about the terms that govern your use of My Products, please see our Terms of Service and My Products Terms.
Does My Products collect your personal information?
Yes. My Products may collect personal information from you when you input information about your current products. Please see the section below for more information about the types of information we may collect, how we collect this and why we may collect and use your personal information.
What happens if you do not want to provide personal information?
You are in control of what information you share with My Products and Finder. You should carefully consider what information you want to share with us when using the My Products functionality.
If you do not want Finder to collect or handle your personal information, please do not provide us with any personal information when using the My Products functionality.
However, if you do not provide us with your personal information, we may not be able to assist with comparing products and identifying potential savings for you.
What types of personal information do we collect and why?
| Type of information | Reason for collection |
|---|---|
| Contact information and financial information | When you upload your bank statement to My Products to enable Finder to automatically detect your existing products, it may contain your contact information and financial information. If you manually input information about certain products or services, it may require you to input your contact information in order for us to compare products and identify potential savings. |
| Online identifier information | Finder may also collect certain information such as your browser type, operating system or information about how you interacted with My Products, via cookies, pixels or similar tracking technologies we deploy on our website and mobile apps in order to maintain your access to My Products and track your usage of My Products. These technologies do not specifically identify you unless you otherwise provide personal information to us that enables identification, for example, by logging into your Finder account. As such, information collected through these technologies may be personal information. |
Who will we share your personal information with?
We may share your personal information with our service providers and people and organisations as described in our Privacy Policy. We will only do this where we need to for the purposes described in this notice.
Some of our service providers are located or operate outside of Australia. Where we need to, we send them information so that they can provide us services. The countries where our service providers may be located, and to which personal information is likely to be disclosed, include some member states within the European Union.
How can you find out more information?
You can read our comprehensive Privacy Policy for more information on how Finder generally handles your personal information (including who we share your information with, other ways in which we may use your personal information, how to disable cookies and tracking technologies, how you can request access or correction of your information and how we handle complaints).
Contact us
If you have any questions or feedback about My Products or how we handle personal information, you can contact us by clicking the Live Chat button on the bottom right corner of your screen or emailing us at help-au@finder.com.
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