Frequently Asked Questions
What is the promotion?
Finder is offering up to a $500 digital Visa card to eligible customers who switch to an eligible HBF health insurance policy via the Finder Comparison Service. The reward amount depends on whether you purchase combined Hospital & Extras, Hospital Only, or Extras Only cover.
When does the promotion run?
This offer runs from 11 March 2026 until on or before 15 April 2026, unless withdrawn earlier.
What rewards can I receive?
- $500 digital Visa card for eligible combined Hospital & Extras purchased together.
- $250 digital Visa card for eligible Hospital Only cover.
- $150 digital Visa card for eligible Extras Only cover.
Only one reward is available per eligible policy purchased.
What HBF covers are eligible?
Hospital Cover
- Basic Hospital Accident Only
- Basic Hospital Plus
- Basic Hospital Plus Elevate
- Lite Bronze Hospital Plus
- Bronze Hospital Plus
- Essential Silver Hospital
- Silver Hospital
- Silver Hospital Plus
- Gold Hospital Elevate
Extras Cover
- Smart Start Extras
- Basic Extras
- Value 50
- Flex 50
- Flex 60
- Core Extras
- Complete 60
- Top 70
Who is not eligible?
- Customers who:
- are not a Finder member
- sign for and start an Eligible Cover outside the Promotion Period.
- sign up and start an Eligible Cover without using the unique promotion link on the Finder Comparison Service
- Current HBF policyholders (excluding dependents coming off a family policy)
- Members who pay premiums quarterly, half-yearly, or annually
- HBF employees and their immediate family members eligible for HBF staff discounts
- Customers who have redeemed an HBF promotional or save offer, or corporate discount, in the last 12 months
- Any other offer or discount, except for the HBF new joiner offer. Reward cannot be claimed in conjunction with any other offer
- Customers whose first name, last name and email address do not match exactly in the health insurance quote on the Finder Comparison Service and the purchase transaction on HBF's website
- Members who join on a corporate policy eligible for a corporate discount
- Members who join via a third-party broker or aggregator (excluding Finder)
How and when will I receive my digital Visa card?
- The fulfilment eligibility check will occur on or before 15 July 2026.
- If eligible, your digital Visa card will be issued by 14 August 2026.
- You will receive an email with redemption instructions from Blackhawk Network.
What happens if I cancel or change my policy?
If you cancel, change or fail to maintain your eligible cover before the fulfilment date, you may forfeit your reward.
HBF have other offers in market, can I receive both the HBF offer & Finder reward?
An eligible new member may be entitled to both as long as the eligibility criteria is met. For more information on HBF new member promotions, check out hbf.com.au/terms-and-conditions/new-member-promotion.
What else should I know?
- Finder is not recommending that you switch to HBF — ensure the policy suits your needs.
- Finder may receive a commission if you switch.
- The reward is limited to one per eligible policy purchased.
- Blackhawk's terms and Finder's privacy policy apply.
I am a resident on a Visa, or with an interim medicare card, will I be eligible for the offer?
No, this offer is not available to those on a Visa.