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Finder’s personal and car loan awards methodology – 2023

Here’s how we evaluated all the loans in our database to determine the winners in Finder’s personal loans awards.

What are the Finder personal loan awards?

Finder's personal loan awards are part of the annual Finder awards program. We evaluate personal loans from across the market by looking at interest rates, loan fees and features to find our award winners.

Our personal loan awards research in numbers

Our pricing research in numbers

250

Number of personal loans assessed

300

Number of car loans assessed

3

Categories awarded

Finder's personal loan awards criteria

Our selection criteria differ slightly for each award category:

  • Loan type. We have separate award categories for secured and unsecured personal loans as well as car loans.
  • Interest rates. We scored each loan on the competitiveness of their interest rates.
  • Interest rate increase. We assessed each loan based on how much the interest rate had increased by over the last 12 months.
  • Fees. We score each eligible loan by weighing up the cost of both establishment fees and monthly fees. Extra fees, such as early repayment fees, were accounted for in the event of ties.

How the award winners are determined

Methodology: How we chose our Finder Car Loan Award Winners

Here's how our expert analysts assessed the Best Car Loan category to pick the 2023 winner.

Selection criteria

  • Broker loans excluded
  • Peer-to-peer loans excluded
  • Refinance loans excluded
  • Rates above 10% excluded

Presumptions

  • Tiebreakers are ranked by the lowest interest rate.
  • Only the highest rating product from each provider will be considered.

Weighting

  • Interest rate: 80%
  • Monthly fee: 10%
  • Application fee: 10%

Methodology: How we chose our Finder Personal Loan Award Winners

Here's how our expert analysts assessed the Best Personal Loan category to pick the 2023 winner.

Selection criteria

  • Broker loans excluded
  • Peer-to-peer loans excluded
  • Special use loans excluded
  • Member only loans excluded
  • White label loans excluded

Presumptions

  • Tiebreakers are ranked by the lowest interest rate.
  • Only the highest rating product from each provider will be considered.

Weighting

  • Interest rate: 70%
  • Monthly fee: 15%
  • Application fee: 15%

Customer Satisfaction Awards Methodology

The Finder Customer Satisfaction Awards recognise Australia's favourite brands across a huge number of categories. We survey thousands of real Australians to understand how they feel about their recent product purchases to help you make a decision about what product to get. It's an independent awards program calculated by our data and insights team. Commercial partnerships do not influence the results in any way.

  • Consumers were asked to review a range of products they purchased recently.
  • The recency period varied between 3 months to 3 years, depending on the product category.
  • We got a minimum of 45 responses for each provider. We asked a total of 687 customers.
  • Respondents were asked whether they would recommend the payday advance app to a friend and to give an overall rating.

Customers were also asked how they would rate each provider on a scale between 1 and 5 and in terms of:

  1. Features and benefits
  2. Customer service
  3. Ease of application
  4. Fees and interest rates
  5. Overall

The final brand score is an average of all these individual ratings. Disclaimer: While we endeavour to assess the majority of product providers in the market, this is not always possible and it may be that not every product or brand in the market was included for judging.

Why compare personal loans with Finder?

free

We're free

Our personal loan comparison is completely free to use. There are no costs at all for you to use our database to find a better deal. Better still, we regularly run exclusive deals that you won't find on any other site.
expert advice

We're experts

We've researched and reviewed hundreds of loans as part of our Finder Awards. Our database and tables are always up-to-date and our in-house experts regularly appear on Sunrise, 7News and SBS News.
independent

We're independent

We are independently owned and have a mission to help Australians make better financial decisions. That means our opinions are our own and you can compare nearly every personal loan in Australia (and find a better deal).
help

We're here to help

Since 2014, we've helped 300,000+ people find a personal loan by explaining your options simply. You don't need to give us any details to use our comparison. We're here to help you make a decision.

More guides on Finder

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