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Finder Share Trading Customer Satisfaction Awards 2023

Find the broker with the highest overall customer satisfaction from our latest award recipients.

Finder Share Trading Customer Satisfaction logo Share Trading Customer Satisfaction winner

NRMA

Interactive Brokers Australia

We asked 1,250+ Australian investors to rate their share trading platforms. Interactive Brokers achieved the highest overall score out of 15 rated online brokers. It scored highly for customer service, features and benefits, ease of use, fees and performance. 82% of users surveyed said they would recommend Interactive Brokers to others.

Share trading methodology

Highly commended

Pearler logo

Pearler

Pearler came in second place with a score of 4.31/5. Of the 45 Pearler customers surveyed by Finder, 93% said they would recommend this platform to others, the highest score of the 15 rated platforms. Pearler offers both share trading and micro-investment options.

Bell Direct logo

Bell Direct

Bell Direct was ranked third with an average score of 4.29/5. Of the 69 customers surveyed, 85% said they would recommend the broker to others. Bell Direct offers Australian shares, ETFs and options as well as high-quality research tools.

Share trading platform ratings 2023

BrandOverall satisfactionCustomers who'd recommend
Interactive Brokers★★★★★ 4.33/582%
Pearler★★★★★ 4.31/593%
Bell Direct★★★★★ 4.29/585%
CommSecSharesies★★★★★ 4.28/591%
CMC Markets★★★★★ 4.26/590%
Raiz★★★★★ 4.19/588%
nabtrade★★★★★ 4.18/591%
Stake★★★★★ 4.16/591%
ANZ logo★★★★★ 4.12/585%
IG logo★★★★★ 4.10/580%
Superhero logo★★★★★ 4.09/585%
Westpac logo★★★★★ 4.09/586%
eToro logo★★★★★ 4.04/585%
Selfwealth logo★★★★★ 4.00/580%

Why you can trust our awards

expert advice
Expert analysis
Finder worked with leading insights company Dynata to ask Australians to rate the brands they know and use for our Customer Satisfaction Program.
help
They're comprehensive
We asked 1,252 Australians to rate their share trading platforms based on several factors including whether they would recommend it to a friend.
independent
They're independent
Some winners may be partners but this never influences our decisions. All winners are based on a clear methodology and must meet editorial standards.

Share Trading Customer Satisfaction Awards methodology

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