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The best travel brands in the 2021/22 Finder Retail Awards

We reveal Australia's favourite travel brands for 2021/22

The Finder Retail Awards recognises Australia's favourite brands across more than 100 retail categories. We survey thousands of real Australians to understand how they feel about their recent product purchases, and use that information to reward the most popular brands.

These are the best brands for travel in the 2021/22 Awards.

Best airline

Best rated airline: Regional Express

Domestic travel is on the agenda, with Regional Express taking out the Finder Award for best Airline. Recommended by 100% of surveyed Aussies, Regional Express took the top spot for value for money.

  • Qatar
  • Qantas
Best travel reservation platform

Best rated travel reservation platform: Kayak

As borders open up in a post-Covid world, Kayak has taken home the Finder Retail Award for best rated travel reservation platform. Kayak topped the scoring across customer service, user experience and value for money, and was recommended by 97% of surveyed customers.

  • Flight Centre

How we chose the winners

The 2021/22 Finder Retail Awards recognise brand sentiment from customer feedback on different retail product categories. Finder worked with data and insights company, Dynata to conduct thousands of customer interviews around their product purchasing history and satisfaction with their purchased products.

Disclaimer: Please refer to our methodology for more information on how we scored and judged Finder Retail Awards candidates. While we endeavour to assess the majority of product providers in the market, this is not always possible and it may be that not every brand in the market was included for judging.

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