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The best service brands in the 2021/22 Finder Retail Awards

We reveal Australia's favourite service brands for 2021/22

Nick Broughall's headshot

By

Nick Broughall

Updated

The Finder Retail Awards recognises Australia's favourite brands across more than 100 retail categories. We survey thousands of real Australians to understand how they feel about their recent product purchases, and use that information to reward the most popular brands.

These are the best service brands in the 2021/22 Awards.

Best dating app

Best rated dating app: Grindr

Dating in the Internet age is hard enough without trying to find the right app. Australians have rated Grindr as the dating app of choice in this year's Finder Awards, with high overall scores and top marks for safety.

Finalists
  • Coffee Meets Bagel
  • Hinge
Best loyalty program

Best rated loyalty program: Cashrewards

You can get the most out of your spending habits with a great loyalty program, and Cashrewards has been rated the best loyalty program in this year's Finder Awards.

Finalists
  • Woolworths rewards + Everyday Gift Cards
  • Velocity Frequent Flyer
Best social network

Best rated social network brand: Pinterest

There are plenty of social networks to choose from, but only Pinterest has been awarded the best rated social network brand in this year's Finder Awards. It was recommended by 97% of surveyed users.

Finalists
  • Youtube
  • Whatsapp
Best TV Streaming service

Best rated TV Streaming service: Netflix

If you need your next show to binge, Netflix has been rated as the best TV streaming brand in Australia. Netflix rated well for quality of content, range of content and value for money.

Finalists
  • Disney Plus
  • Binge
Best healthy meal brand

Best rated healthy meal brand: Dinnerly

Dinnerly has won this year's Finder Award for best healthy meal brand. It had the highest rating for value for money and was recommended by 100% of surveyed customers.

Finalists
  • Marley Spoon
  • Choice Fresh Meals
Best fitness app

Best rated fitness app: Freeletics

Take your personal fitness to the next level with the best rated fitness app brand in Australia, Freeletics. It topped the scoring for features, range of workouts and value for money.

Finalists
  • Fitbit
  • Strava
Best business accounting software brand

Best rated business accounting software brand: Saasu

Deciding on the right accounting software for your business is an important decision. This year's Finder Award winner for best business accounting software brand is Saasu, which scored highly for value for money and ease of use.

Finalists
  • Sage
  • MYOB
Best meal delivery service

Best rated meal delivery service: Soulara

Take the difficulty out of your meal decisions with a meal delivery service. Soulara has been rated as the best meal delivery service in this year's Finder Awards, thanks to great scoring across taste, timely delivery and variety areas.

Finalists
  • Chefgood
  • Dietlicious
Best alcohol delivery brand

Best rated alcohol delivery brand: Whisky Loot

Whisky Loot has won the FInder Award for best rated alcohol delivery brand this year, edging out Wine Selectors and Booze Bud for the top spot. Great value for money and customer service helped secure it the win.

Finalists
  • Wine Selectors
  • Booze Bud
Best rated meal kit brand

Best rated meal kit brand: Chefgood

Thanks to the pandemic, meal kits have taken off. According to surveyed Australians, the best meal kit brand is Chefgood, which scored highly for its ease of cooking and taste.

Finalists
  • Dinnerly
  • HelloFresh

How we chose the winners

The 2021/22 Finder Retail Awards recognise brand sentiment from customer feedback on different retail product categories. Finder worked with data and insights company, Dynata to conduct thousands of customer interviews around their product purchasing history and satisfaction with their purchased products.

Disclaimer: Please refer to our methodology for more information on how we scored and judged Finder Retail Awards candidates. While we endeavour to assess the majority of product providers in the market, this is not always possible and it may be that not every brand in the market was included for judging.

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Written by

Group publisher

Nick Broughall is a global group publisher across shopping, travel, tech, streaming and reviews at Finder. An award-winning journalist with over 15 years' experience writing about technology, Nick has edited leading tech publications, including Gizmodo, TechRadar and T3 Magazine, as well as contributing to CNET, the Sydney Morning Herald, Lifehacker, news.com.au and many more. In 2016 he was awarded the Best Reviewer title at the 14th Annual IT Journalism Awards and has been a finalist for Best Reviewer, Best Consumer Technology Journalist and Best News Journalist on multiple occasions. Nick has a Bachelor of Media and finds joy in solving problems with technology. See full bio

Nick's expertise
Nick has written 18 Finder guides across topics including:
  • Product reviews
  • Technology journalism

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