We've answered some of our most popular questions below. Have a look and see if your question has already been covered.
Click on Finderbot to ask your question. Finderbot will escalate you to our customer support crew if necessary.
We're Finder, Australia's biggest comparison site! Founded in 2006, we understand that making everyday life decisions like finding a credit card, buying a home and getting health insurance can be daunting.
That's why we're here. Our goal is to help you navigate those complex decisions by making them less of a chore. We do this by helping you compare products more easily. We currently compare over 100+ categories – from energy and insurance to mobile plans and credit cards (plus so much more).
The Finder app is designed to help you save more and stay on top of your finances. With the Finder app you can get your free credit score and monthly credit report, as well as track your Finder Rewards and compare hundreds of financial products. We're constantly adding new features to help you save more money and make better financial decisions.
Absolutely not. We're a completely free service and there are no in-app purchases or fees.
We make money through a mix of commercial partnerships, content sponsorship and display advertising. If you decide to click on a link on Finder that leads to a third-party website that we have a commercial arrangement with or fill out a form to arrange a call with a partner (like a mortgage broker or health insurer), we may earn referral fees. Read more about how Finder makes money.
Experian, the credit bureau used to generate your Finder credit score, rebuilt its scoring systems in 2026. As a result, you may notice your Finder credit score has changed. We have a detailed guide to the changes if you're curious.
We compare over 100+ different categories on the app. Simply tap the product you're after and it will redirect you to our dedicated guide.
To delete your account, you'll have to jump onto our website. Log in to your account on our website and then head to Settings and click "Delete".
Find a better deal, save on your bills and get a free gift card. Sign up to be the first to hear about new Finder Rewards.
Finder is a comparison service. We do not compare every product or every provider in the market.
We make money through commercial arrangements with some of the providers on this site. Products marked 'Sponsored', 'Promoted', 'Featured' or 'Advertisement' appear as a result of a commercial arrangement.
Our editorial content, product reviews and any 'Top Pick' designations are prepared independently of these commercial arrangements.
The default order of products in our tables can be influenced by commercial arrangements. You can re-sort or filter using the controls above each table.
Some content on this site may be generated or supported by AI tools. You should verify details directly with the provider.
Finder is one of Australia's leading comparison websites. We are committed to our readers and stand by our editorial principles.
Our comparison service does not include every product or every provider in the market. Some product issuers offer their products under multiple brands or through associated companies. Where we can, we identify the underlying issuer so you can compare like with like, but you should always check with the provider directly to confirm which brand you are dealing with.
Finder is a comparison website and an intermediary. We are not a product issuer and we do not provide personal financial or credit advice. When you click a link to a product, or apply for a product through our site, you deal directly with the product issuer. We may receive a referral fee, commission or other payment from the issuer if you click through, apply or take out a product. We describe these arrangements in more detail under 'How we make money' below.
Product features, fees, terms and eligibility criteria are set by the product issuer and may change. We rely on information supplied by issuers when we present product details on our site. Before you apply for or take out any product, you should confirm the details directly with the issuer.
We earn revenue from Finder in four principal ways:
Referral fees and commissions. When you click a product link, complete an enquiry form or apply for a product through our site, we may receive a referral fee, commission or other payment from the product issuer. We may also receive payment based on the volume of leads or conversions we send to an issuer.
Sponsored placements. Products marked 'Sponsored', 'Promoted', 'Featured' or 'Advertisement' appear as a result of a commercial arrangement between Finder and the issuer. These labels always indicate a paid placement. We do not use them for editorial choices.
Display advertising. Banner advertising, newsletter advertising and similar display ads on our site are paid by advertisers.
Content sponsorship. Some articles, videos and social media posts are sponsored by an issuer and are clearly labelled as such.
Our editorial opinions, product reviews and any 'Top Pick' designations are prepared independently of these commercial arrangements. A 'Top Pick' is an editorial choice made by our writers and editors based on the criteria described on each comparison page. A 'Top Pick' is not a personal recommendation and does not mean the product is appropriate for your circumstances.
If you would like to know whether we have a commercial arrangement with a specific product issuer, please contact us.
When products are grouped in a table or list, the default order can be influenced by commercial arrangements we have with product issuers. In some categories, sponsored or featured products appear in the top positions of the table by default, and are always labelled as such.
Other factors that influence default order include price, fees and features, and (where relevant) our editorial view of the product.
You can re-sort every comparison table using the controls above the table. You can filter by product features that matter to you. The order you see after re-sorting or filtering is not influenced by commercial arrangements.
Some content on this site is generated or supported by artificial intelligence tools, including our AI-powered assistant FinderBot. AI-generated content may contain errors. Please verify important information directly with the product issuer before making a financial decision. For more information about FinderBot, see the FinderBot Terms of Use and FinderBot Privacy Collection Notice.
Please read our website terms of use and privacy policy for more information about our services and our approach to privacy.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
Thank you for your feedback
Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.