- Live chat support available
- Innovative app and software lets you track your energy usage and even trade excess solar with other households
- Good feed-in tariffs on solar plans
- Some plans only allow direct debit payment and online support
Why compare energy plans with Finder?
We don't charge extra. Prices shown on Finder are the same as those you get directly from energy providers.
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We've helped over 1.39 million people compare energy plans in the last 3 years.
Discover Energy's plan prices are average to below average, ranging from 0% - 1% less than the reference price, with the best prices in South Australia and New South Wales.
It launched in early 2020 with a focus on green energy, and has several initiatives to support this.
GreenPower is available for a cheaper rate than many other providers, allowing you to pay a little extra for renewable energy to be fed back into the grid.
You can also jump onto a Virtual Power Plant program (a solar energy trading scheme) details below) for higher feed-in tariffs, or get special charging prices for your electric vehicle.
Discover Energy further stands out with a big emphasis on smart tech. Not only does its app give a comprehensive energy report with several management features, but its Smart Insights technology offers household-specific advice to save you money. You can even connect the app to your smart home devices like Alexa, Siri and more to do it all hands-free.
Here's what you might like about Discover Energy:
As usual, if you aren't happy with Discover Energy for any reason, you can switch providers at any time as it won't lock you into a contract.
Discover Energy sells electricity in New South Wales, Victoria, Queensland and South Australia, plus natural gas in New South Wales, Queensland and South Australia. It's a 100% Australian-owned company.
Yes, so long as you live in New South Wales, Queensland or South Australia. You won't receive a discount for bundling your services together, but you will get the convenience of having both utilities handled by a single provider.
Discover Energy has a special energy trading scheme known as a VPP. You're eligible to join so long as you have a battery and solar panel combo that's approved by Discover Energy.
The VPP can give you access to extremely high feed-in tariffs for some of your generated power. Here's how it works:
You can track and control this entire process from your phone using the DE Insights mobile app, which lets you decide when energy can be sold and more.
Here's how much you'll get paid for exporting power under the Premium VPP scheme:
Yes. Apart from the VPP plans covered in the previous section, Discover Energy has a set of dedicated solar plans with higher feed-in tariffs than their other options.
If you're looking to install a new solar system, Discover Energy can give you a quote and help you get started with the installation process.
Discover Energy has amazing feed-in tariffs on its dedicated solar plans in New South Wales, Victoria and Queensland, especially if you aren't exporting more than around 7kWh per day. The tariffs in Victoria are equal to the state's minimum feed-in rate, a bit lower than other providers.
Victorian residents also don't get access to the Solar Smart plan with higher feed-in tariffs.
Here's a breakdown of Discover Energy's solar feed-in tariffs state by state:
|New South Wales||16c/kWh for the first 3.3kWh/day, then 10c/kWh for the next 3.3kWh, 4c/kWh beyond that||6.0c/kWh|
|Queensland||16c/kWh for the first 3.3kWh/day, then 10c/kWh for the next 3.3kWh, 4c/kWh beyond that||6.0c/kWh|
|South Australia||16c/kWh for the first 3.3kWh/day, then 10c/kWh for the next 3.3kWh, 4c/kWh beyond that||6.0c/kWh|
Green Electricity Guide Rating: 6.45/10
Discover Energy has government-accredited GreenPower plans which let customers support renewables in Australia for an extra cost on their power.
Discover Energy also has a Virtual Power Plant program where eligible customers with solar batteries can potentially access power for a lot cheaper by buying it from other Discover Energy customers.
If you have an electric vehicle, you may be able to join Discover's vehicle2grid (V2G) plans and charge your vehicle for less.
For GreenPower, you could pay an extra:
Note: 5,000 kWh was used as an average annual power consumption figure based on data from the 2020 Residential energy consumption benchmarks report for the AER. Power consumption varies by state and household size.
Discover Energy scored extremely well compared to other providers, with nearly half the expected hold time for calls plus far fewer calls abandoned.
The 2019-2020 annual market report from the Australian Energy Regulator holds valuable insights into the customer service of various energy providers. This is how Discover Energy performed
|Discover Energy||Market Average||Major provider average|
|Average call wait time||25 seconds||53 seconds||99 seconds|
|Calls abandoned before being answered||4%||9%||6%|
|Complaints (% of total customers)||1%||2%||2%|
There are a couple of ways to reach Discover Energy, although it isn't contactable on weekends. You can:
If you want to sign up to an energy plan from Discover Energy, head over to its website. There, you'll be able to input your details and select the plan that you want.
For more details, take a look at our guide on switching energy plans.
Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a "peak tariff", "peak only" or an "anytime tariff". There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:
The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.
Our energy guides can help you compare and understand what plan is best for you.
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