Frequently Asked Questions

Here's what you need to know to claim your reward.

What's the offer?

Eligible customers can receive a digital Visa card valued at $100 when they sign up for a Coinbase account through Finder and make an eligible trade.

Who is eligible for the reward?

To qualify, you must:

• Be a Finder member (or sign up for a free Finder account).
• Be an Australian resident aged 18 or older.
• Click through to Coinbase via the promotional link on Finder while logged in.
• Be a new Coinbase customer (no existing or previous accounts).
• Be one of the first 1,000 customers who sign up to Coinbase via Finder during the promotion period.
• Deposit at least AUD$105 into your Coinbase account, trade at least AUD $105 inclusive of fees in 1 Buy order, and hold the assets for 30 days.
• Make sure your Finder and Coinbase account details (first name, last name, email) match.

Limited to one reward per Finder member.

What are the key dates for this promotion?

• Promotion starts: 12:01pm AEST, 21 August 2025
• Promotion ends: 11:59pm AEST, 22 September 2025 or until 1,000 rewards are claimed - whichever comes first.
• Eligible trade period: You must sign up and complete your trade during the promotion window
• Gift card delivery: On or before 31 October 2025

How will I know if the offer has ended?

This offer is limited to the first 1,000 eligible customers or until 22 September 2025 (whichever comes first). You'll know it's still available if you see it displayed on www.finder.com.au . Once the 1,000 customer limit is reached, the offer will be removed from the site. If you're unsure, check with us before signing up.

Can I also claim the provider's own offer?

No, this Finder reward can't be combined with Coinbase's own promotions.

What products are eligible for the reward?

You need to open a Coinbase account via Finder's promotional link and:

• Deposit and trade at least AUD$105 inclusive of fees worth of crypto in a single Buy order
• Hold the assets in your Coinbase account for 30 days

A product I want isn't listed on Finder - can I still get the reward?

No. To be eligible, you must sign up for Coinbase via the specific promotional link on Finder. If you sign up directly on Coinbase's site or via another channel, the reward will not apply.

Can I get the reward twice if I purchase for a partner or family member?

The reward is limited to one per Finder member. However, your partner may also qualify if:

• They sign up for their own Finder account.
• They click through from Finder before creating their Coinbase account.
• They register in their own name with a separate email.

How do I know if I've got the right product?

You're eligible if you:

• Signed up to Coinbase via Finder's promotional link.
• Are one of the first 1,000 customers to claim the reward.
• Are a new Coinbase customer.
• Completed a $105+ Buy order inclusive of fees during the promotion window.
• Held your assets on Coinbase for 30 days.

What if my Finder account only has my first name?

You must have both your first and last name listed in your Finder account profile. If it's incomplete, we'll prompt you to update it before fulfilment.

Can I upgrade or change my product after signing up?

Yes - if you signed up to Coinbase via Finder during the offer period and you remain a new customer who meets the eligibility criteria, you'll still qualify even if you make further trades.

How much will I get?

The reward is a $100 digital Visa gift card.

How do I make sure my transaction is tracked?

To stay eligible:

• Always click through Finder's unique offer link.
• Complete your Coinbase registration within 3 hours of clicking.
• Complete your trade before 11:59pm AEST, 22 September 2025.
• Enable third-party cookies and avoid ad blockers or VPNs.
• Don't use private browsing or switch devices mid-session.
• Ensure your Finder and Coinbase account details match.

When and how will I receive my reward?

• Rewards are distributed via email by Blackhawk Network on or before 31 October 2025.
• You'll receive a code for a digital Visa gift card.
• The code must be activated within 90 days of issue.
• Once activated, the card will remain valid for 3 years.

How will I know if the offer is still available?

The offer is valid until 21 September 2025, unless it ends earlier. We'll update the promotion page when the offer closes. If you sign up after the end date, you won't be eligible.

Who do I contact if I haven't received my reward?

If it's after 31 October 2025 and you haven't received your gift card:

1. Check your spam or promotions folder.
2. Contact Finder's customer care team using the email linked to your Finder account.

I'm getting an error when trying to complete my application - what should I do?

If you encounter an error on Coinbase's website:

• The issue is on Coinbase's side, not Finder's.
• Try restarting the process using Finder's promotional link.
• Contact Coinbase support to resolve the technical issue.
• Once resolved, return to Finder and complete your sign-up via the promotional link to stay eligible.