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Finder App Support

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18 Responses

    Default Gravatar
    AngusAugust 19, 2024

    I just checked and my phone says I’m running the finder app at version 6.3.8.
    I just checked the app updates screen and it only has notes up to 6.3.3?
    Where are the rest of the update notes?

      AvatarFinder
      ThomasSeptember 16, 2024Finder

      Hi Angus,

      Thanks for the flag. You should now be able to see all update notes by going to the Setting section of your Finder app and tapping “Latest updates”.

      Regards,

      Tom

    Default Gravatar
    MichaelJuly 20, 2024

    Hi guys, my account is linked to an old work email address, I’d like to update it, can you help?

      AvatarFinder
      SarahJuly 26, 2024Finder

      Hi Mike,

      Can you please share your new email address with gx-customercare@finder.com? We’ll be in touch to update your account.

    Default Gravatar
    GojkoJune 20, 2024

    Hi there, I’m looking to find someone who can provide me with a car insurance. The problem is that I have a criminal conviction against my name and so far I have tried 3-4 different providers who refused to provide an insurance for me as an additional driver only, not a policy holder actually.

      AvatarFinder
      SarahJuly 18, 2024Finder

      Ho Gojko, It may still be possible to get insurance but will definitely vary between insurers. This page have more information and might have some options for you: hhttps://www.finder.com.au/car-insurance/car-insurance-criminal-record#:~:text=Your%20criminal%20record%20can%20impact,to%20get%20cover%20at%20all.

      Hope this helps and best of luck!

    Default Gravatar
    DonnyMay 24, 2024

    whats my credit rating

      AvatarFinder
      SarahMay 24, 2024Finder

      Hi Donny,

      If you download the app and follow the prompts you’ll get access to your credit score.

    Default Gravatar
    LKApril 12, 2024

    Qantas premier Everyday Card
    1) If I transfer money( to my landlords account ) every month, does it count as a spend to reach 1000 aud spend criteria to get 8000 QFF points?

    2) How many payslips do I need to submit while applying?

      AvatarFinder
      SarahApril 23, 2024Finder

      Hello,

      If you transfer money from your credit card to another account, this is usually considered to be a cash advance and you will pay interest on it immediately.

      Cash advances do not count as eligible transactions towards the bonus points offer.

      Usually, you need to submit 3 months worth of payslips when applying.

      Hope this helps!

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