Experian, the credit bureau used to generate your Finder credit score, has recently rebuilt its scoring model. As a result, you may notice your Finder credit score has changed.
What's changed?
Experian has changed how it weighs certain credit information when working out your credit score. Whilst the data used to calculate your score and your credit report information are unchanged, your numerical score may be different.
What do I need to do?
Nothing. Your Finder credit score will update automatically in the Finder app.
Why has Finder made this change?
We want to make sure that our members are getting the most accurate and up-to-date credit score information so that they can better understand their financial position and borrowing power.
My credit score has decreased. What should I do?
If your credit score has dropped, it may be worth revisiting your borrowing habits to ensure that you're not hurting your credit rating. If you want to rebuild your score, there are also a number of simple ways you can improve your credit score.
I’m looking to switch my family health insurance to Medibank with the Finder deal.
But your 300 prepaid card offer is applicable to only first 500 signup’s.
I find that little sneaky as there’s no way I can see if I’m going to be eligible for the offer. And I need to know beforehand if I’m going to get the offer because otherwise I’m probably happy to stay with my existing provider.
I don’t want to be in a situation where I switch because of your offer only to find out later that I wasn’t in the first 500 customers to switch. There should be a better transparent way for the customers to see this information and make informed decision.
How can I deal with the above mentioned scenario?
Thanks!
Hi Ash,
Great question! The offer is available to the first 500 customers who sign up to an eligible Medibank policy while logged into their Finder member account, and who click on the unique promotion link through the Finder Comparison Service in the same session. The offer will remain available on Finder until this limit is reached, at which point it will be removed. So if you have access to the offer and can move through the process, then you’re eligible. We are monitoring it closely and will remove the offer once 500 is reached.
You can read the full T&Cs here if you have further questions. Hope this helps!
Hi I wish to apply for a loan and there’s some issues with identity verification need help with this and can I expect to get a loan as an intentional student over here ?
Hi Asfan,
It may be possible for you to get a loan as an international student, but you will have fewer options and it can be difficult. We have a guide here on getting a loan as a temporary resident of Australia. However, as a student you will face extra hurdles because of your limited working hours and income. We have another guide here with a bit more information on getting a loan as an international student.
Whether or not you will be approved for a loan is really lender dependent and so you should reach out to some of the banks we mention on these guides to see if they will accept international students. You may also need to meet additional requirements, like securing the loan with a cash deposit or paying a higher rate of interest.
Rebecca
How do I link my accounts and track my spending? Is that an option?
Hi Zac,
Unfortunately that’s not currently available in the Finder App, but we are continually refining and improving app features so you may see this option in the future. Thanks for your feedback!
I need help with a loan for emergency
Hi Patrick,
Depending on your situation, you may be eligible for a Good Shepherd no interest loan worth up to $3,000. It might also be worth contacting the National Debt Helpline, as they offer a free financial counselling service to help with budgeting, debts, and even more complex situations. Hope this helps!
MAY TO FOLLOW UP My internet is working yet I can’t open the app as it says connection era and I press try again yet it will not load into the app.
Hi Jack,
We’re sorry for any inconvenience. The Finder app had a few technical issues following the latest update but should be working again now. Do you mind trying to open the app again and seeing if you can now access your account? Our customer care team will also be reaching out to assist.
Regards,
Tom