What to watch out for with the Qantas Cash Card
While the Qantas Cash Card has a wide range of benefits, it's important to keep the following factors in mind if you want to get the most out of this prepaid travel money card.
- ATM fees. You will be charged a fee every time you use the card at an ATM outside of Australia, which could quickly eat into the balance of the card.
- Loading times. The time it takes to load money onto the card varies depending on how you add it. If you use an eligible Australian Mastercard or Visa (the Debit Load option), it will be instant but cost you 1% of the total transferred. If you load via a bank transfer, it will take one business day, and BPAY loads take two to three business days. Make sure you factor these times in so that you know you will have funds available when you use the card.
- Default PIN. You can't personalise your PIN for this card, which means you will have to memorise it before you can use the card.
I am considering to load USD on to my Qantas Frequent Flyer card for a trip to Chile and Argentina.
However, I notice that both those countries are not included in your list of Locations (countries) on this web page ?
Does that mean I will not be able to use ATM’s in those countries to withdraw USD in cash.
Hi Cliff! Thank you for your inquiry.
Thank you for your inquiry.
You can still access cash anywhere in the world at any ATM that accepts Mastercard Prepaid.
When withdrawing a supported currency from an international ATM, the relevant fee will apply in that currency. When withdrawing an unsupported currency, the AUD$1.95 fee will apply. ATM operators may charge an additional fee.
Best Regards,
Robyn
Hi Sally
I have loaded one foreign transaction into the Qantas ff cash card and about to add another; will the second transaction have the earlier exchange rate or will it be at the latest exchange rate.
Thanks
Hi Roberto,
Thanks for your comment.
The second load of funds will be locked-in to the exchange rate that’s in place at the time of loading, not the exchange rate that was in place when you first loaded funds on the card.
I hope this has answered your question.
Cheers,
Sally
What if I lose my card?
I am going to Europe, Russia, Croatia and Dubai but can’t find a card that has these currencies. Only two of them. Are there any cards that include these currencies.
Thanks Kathy
Hi Kathy,
Thanks for your question. While most travel cards support Euro currency, not many Australian credit cards support the other currencies you have listed.
As such, you may like to consider a card that does not charge currency conversion fees on unsupported currencies, meaning you can use your card internationally without the cost of such fees.
At this point, the Commonwealth Bank Travel Money card is the only Australian prepaid travel money card that doesn’t charge currency conversion fees for unsupported currencies.
For more travel money tips, please see our Europe Travel Money guide. Please ensure to read through the relevant product disclosure statement and terms and conditions of the card to ensure that you got everything covered before you travel.
I hope this has helped.
Cheers,
Sally
Hi Len,
Thanks for your question.
In the event that you lose your card, you’ll need to notify Qantas immediately. Qantas will then either suspend or close your account. When you get in contact with Qantas, you can either request an emergency fund transfer or a replacement card.
I’ve emailed you the Qantas Cash customer support number for your convenience.
I hope this has helped.
Thanks,
Sally
Does this card carry a fee to deposit money online?
Hi Sue,
Thanks for your question.
No, unless you’re attempting to use a currency that is not supported by the card, there is no fee.
For a full list of the Qantas Cash travel money card fees and charges, please see the Product Disclosure Statement available through the Qantas Cash website.
I hope this has answered your question.
Thanks,
Sally
Hi does this card have a reload fee?
Hi Sue,
Thanks for your question.
No, loading funds onto the Qantas Cash travel money card is free.
I hope this has answered your question.
Thanks,
Sally