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December 2018: This submission is in response to the ACCC broadband speed claims guidance consultation. Given the nature of our business, it focuses on the aspects that directly drive how consumers compare and choose plans. Visit our government submissions hub for more Finder submissions to government consultations and inquiries.
Yes. Given that NBN Co has separate wholesale pricing models for fixed wireless services, we would expect that to be reflected in plans offered to consumers. While the majority of providers in Finder's NBN database have tended to offer similar plans for fixed NBN services regardless of the underlying technology, that hasn't been the case with fixed wireless services, which usually have their own separate names.
Yes. From a consumer perspective, it's helpful to know that a plan is specifically designed for wireless deployment. Wireless plans don't typically offer the same level of speed or data inclusions, and singling out that a plan is built for the wireless network make this clear.
Yes - having a clear and representative basis for claimed speeds makes it much easier for consumers to compare and choose, so a default methodology is definitely desirable. As an example, the "typical evening speed" feature of our NBN comparison table has proven popular with our users.
Follow our four steps to figure out what makes a good Internet speed for you and your household.
NBN Co is shaking up its multi-technology mix with the promise that millions more homes will be able to get up to 1Gbps connections, but when will it happen – and what will it cost you?
In our response to the ACCC consultation on the CDR energy rules framework, we put forth four key recommendations to help Australians to make better decisions about their energy products.
In this submission to the Treasury inquiry into Future Directions for the Consumer Data Right being led by Scott Farrell, we focus on the topic of switching and how this could be encouraged through the introduction of write-access to the CDR. We also share some details on switching in the industries set to be covered by the CDR, as well as high-level views on how write-access could be used to enable payment initiation through the CDR.
Our submission to the ACCC fixed line services declaration inquiry.
Our submission in response to the Consumer Data Right (CDR) rules framework released by the ACCC.
Our submission to the ACCC inquiry into electricity supply in Australia. We share our consumer research on the topic and respond to two specific quseions from the consultation.
Our response to the ACCC inquiry into NBN access pricing. Our research suggests there is widespread confusion about NBN pricing and continued demand for basic internet packages.
With upload speeds usually lagging behind download speeds, read our tips on how to improve your service.
All Finder's submissions to government consultations.