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Qantas Prepaid Frequent Flyer Card with Qantas Cash

Earn Qantas points as you spend and access multiple currencies overseas with the prepaid Qantas Cash card.

Qantas Cash is a prepaid travel money card and rewards debit card. It allows you to load and spend in up to 11 currencies and earns Qantas Points per $1 spent overseas and in Australia. It also doubles as your Qantas Frequent Flyer membership card.

Qantas Card with Qantas Cash

Qantas Cash

  • Earn up to 1.5 Qantas Points per eligible $1 spent
  • 11 currencies on one card
  • Lock in exchange rates

Qantas Card with Qantas Cash

The Qantas Card with Qantas Cash allows you to earn Qantas Points on local and foreign transactions.

  • Load funds in Australian Dollars, US Dollar, Euro, Great British Pound, New Zealand Dollar, Hong Kong Dollar, Canadian Dollar, Singapore Dollar, Japanese Yen, Thai Baht and UAE Dirham.
  • Locked-in exchange rates for multiple currencies.
  • Ability to load money and convert currencies 24/7 via a secure online portal.
  • Accepted at over 29 million locations worldwide, across more than 60 countries.
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Qantas Cash prepaid frequent flyer card review

This prepaid Mastercard product allows you to load and spend money in a variety of currencies, making it ideal for travel or online shopping. It also gives you a way to boost your Qantas Frequent Flyer point balance, offering 1.5 Qantas Points per $1 spent in a foreign currency and 0.25 Qantas Points per $1 spent in Australian Dollars.

In addition to these features, the Qantas Cash card charges no monthly account fees and offers fee-free options for loading money onto the account. It also comes with Mastercard PayPass technology and chip-and-PIN security.

Rates last updated September 20th, 2017
Available Currencies ATM Withdrawal Fee Reload Fee Initial Load Fee
Qantas Cash
Qantas Cash
AUD, AED, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB, USD AUD 1.95, CAD 2.00, EUR 1.50, GBP 1.25, HKD 15.00, JPY 160, NZD 2.50, SGD 2.50, USD 1.95, THB 70.00, AED 6.50 $0 $0 Go to site More

Benefits of the Qantas Frequent Flyer Card

  • Qantas Points per $1 spent. This card offers 1.5 Qantas Points per $1 spent in a foreign currency and 0.25 Qantas Points per $1 spent in Australian Dollars.
  • Lock-in exchange rates. Pre-load foreign currency on the card before you travel to lock in exchange rates, avoid market fluctuations and optimise your travel money budget.
  • No domestic ATM fees. This card doesn't charge a fee for ATM withdrawals in Australia.
  • Load up to 11 currencies. Qantas Cash allows you to load and spend in the following currencies: Australian Dollars, US Dollar, Euro, Great British Pound, New Zealand Dollar, Hong Kong Dollar, Canadian Dollar, Singapore Dollar, Japanese Yen, Thai Baht and UAE Dirham.
  • Security. This card includes chip-and-PIN technology, 24/7 support services and Mastercard's Zero Liability Policy against fraudulent transactions. It also gives you the ability to suspend your card and access emergency funds if it's lost or stolen.
  • Worldwide acceptance. The Qantas Cash card is accepted at 35 million locations and 2.1 million ATMs worldwide.

Features of the Qantas Cash prepaid frequent flyer card

The Qantas Cash card also includes the following features:

  • Loading options. You can load money onto the card via bank transfer, BPAY or debit card.
  • Loading times. The availability of funds you load onto the Qantas Cash card vary depending on the method you use. If you do a bank transfer, funds will be available on the next business day, while BPAY funds take 2-3 business days. Meanwhile, a debit card allows you to load funds instantly via the Qantas Cash website, but attracts a loading fee (see below).
  • Debit card loading fee. If you use your debit card to load money onto the Qantas Cash prepaid card, a fee worth 1% of the total added to the card will apply. You can avoid this charge by adding money via BPAY or a bank transfer.
  • Minimum and maximum load amounts. This prepaid frequent flyer card has a minimum load amount of AUD$50 and a maximum of $20,000 in any 24-hour period.
  • Maximum balance. The most you can have loaded onto the Qantas Cash card at any time, across all currencies, is AUD$100,000 (or foreign currency equivalent).
  • International ATM withdrawal fees. The following charges apply if you use this card to get cash at an ATM outside Australia: AUD$1.95, USD$1.95, GBP 1.25, EUR 1.50, THB 70, NZD$2.50, SGD 2.50, HKD 15.00, CAD$2.00, JPY 160, AED 6.50.
  • ATM withdrawal limit. You can use this card to withdraw up to AUD$3,000 (or foreign currency equivalent) in any 24-hour period.
  • Cash over counter limit. The maximum amount of cash out you can get at the checkout with this card is AUD$350 or the foreign currency equivalent.
  • Online account management. This card offers online facilities so you can check your balance, move money between any of the supported currencies, transfer funds to another Qantas Cash cardholder, review your transactions and manage other account features.

Currency conversion order of priority

Qantas Cash will deduct from the relevant currency balance that the transaction is denominated in. If the denominated/ local currency is not available on the card, Qantas cash will work through the following order of priority.

1. AUD
2. USD
3. GBP
4. EUR

5. THB
6. NZD
7. SGD
8. HKD

9. CAD
10. JPY
11. AED

Qantas Cash is designed to offer you more flexibility and affordability when you plan on spending money in a range of different currencies. This prepaid frequent flyer debit card also gives you a way to earn more Qantas Points for your spending both in Australia and overseas, making it a competitive alternative option to frequent flyer credit cards.

However, it does come with a range of requirements and limitations – such as an AUD$50 load minimum and varying loading times. This makes it important to read through the terms and conditions, and weigh up your other options so that you can decide if the Qantas Cash prepaid Mastercard is right for you.

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38 Responses

  1. Default Gravatar
    josephJuly 25, 2017

    who can I complain to about a manager at qantas mastercard can I have an email please. I have beenn trying to send to Sandra Wilson but had difficulties

    • Staff
      ArnoldJuly 25, 2017Staff

      Hi Joseph,

      Thanks for your inquiry.

      For issues, complaints, and concerns. You may contact Mastercard Qantas Cash Global Support on 1300 825 302 (from within Australia), or +61 1300 825 302 (if overseas).

      Hope this information helped.

      Cheers,
      Arnold

  2. Default Gravatar
    JanelleOctober 22, 2016

    Does MasterCard have a non toll non 1300 number you can call for assistance from overseas?

    I see they only advertise +61 1300…. which actually doesn’t work.

    • Staff
      YsaOctober 25, 2016Staff

      Hi Janelle,

      Thanks for your question.

      For a full list of MasterCard Global Service™ toll-free telephone numbers, please go through the link I’ve forwarded to your email and click the “Global Emergency Contacts” located at the bottom left of the page.

      A PDF file should be automatically downloaded after choosing this option.

      I hope this helps. Please let me know if I can assist you further.

      Cheers,
      Ysa

  3. Default Gravatar
    RiciAugust 29, 2016

    I have a prepaid platinum master card from Qantas as art of the frequent flier card. Is this a debit or credit card

    • Staff
      MayAugust 29, 2016Staff

      Hi Rici,

      Thank you for your question.

      The Qantas Frequent Flyer Cash card is a prepaid reloadable MasterCard that allows you to carry multiple currencies at the same time. This card lets you earn Qantas Frequent Flyer points as you spend. You can use the card wherever MasterCard is accepted around the world.

      Cheers,
      May

  4. Default Gravatar
    HarryJuly 30, 2016

    Can the card be used in the same way as the “Oyster card”? (swiping the yellow card readers at London tube stations.)

    • Staff
      MayAugust 2, 2016Staff

      Hi Harry,

      Thanks for your inquiry.

      Qantas Cash card is not like a card that can be used as a “transportation ticket.” It is a “prepaid credit card” wherein you can load the card with funds and use it for purchases and ATM withdrawals abroad. With this card, you’ll earn one point per dollar spent overseas for eligible transactions and this is attached to your Qantas frequent flyer account.

      Cheers,
      May

  5. Default Gravatar
    HendrikJuly 27, 2016

    How do I change my ATM PIN number?

    • Staff
      MayJuly 27, 2016Staff

      Hi Hendrik,

      Thanks for your inquiry.

      Is it your default PIN that you want to change? You can change it at any time at selected rediATM’s.

      Please see you email for the link to the rediATM locator.

      I hope that helps.

      Cheers,
      May

  6. Default Gravatar
    JosephineMay 22, 2016

    Can I change my PIN number? How do I do this?

    • Staff
      MayMay 23, 2016Staff

      Hi Josephine,

      Thanks for your question.

      Yes, once you’ve retrieved your default card PIN online at qantascash.com or by calling MasterCard Qantas Cash Global Support, you can change it at any time at selected rediATM’s. Please refer to the link I’ve forwarded to your email so you can find your nearest rediATM.

      If you forget your card PIN you can retrieve it online at qantascash.com by logging in, selecting Settings > Card Settings > Reveal your PIN. Simply answer a few security questions and your PIN will be revealed.

      I hope this is helpful.

      Cheers,
      May

  7. Default Gravatar
    karenMarch 19, 2016

    Are there annual fees for the Qantas cash master card? What if I activate it but then decide not to use it. Will there be any fees to pay?

    • Staff
      YsaMarch 20, 2016Staff

      Hi Karen,

      Thanks for your question.

      There is no annual fee or cost to purchase a Qantas Card with Qantas Cash. Also, you will not incur any fees for 12 months of inactivity.

      You may wish to read through our Qantas Card with Qantas Cash® review page see a full list of the fees and costs for this card.

      I hope this helps.

      Cheers,
      Ysa

  8. Default Gravatar
    MichaelMarch 10, 2016

    Two questions.
    1. Having not used my FF cash card other than for booking flights, I need to obtain a PIN number for ATM transactions. What is the process?
    2. I need to obtain another card for my partner, who is registered as a FF. What is the process

    • Staff
      DebbieMarch 10, 2016Staff

      Hi Michael,

      Thanks for your inquiry.

      You can call the Qantas Cash Service Centre or go online through the Qantas Cash website to get your PIN. Please note that, the PIN is automatically generated and can not be changed.

      Unfortunately, Qantas Cash do not offer supplementary cards so your partner can request for a new card instead. If she is already a Qantas Frequent Flyer member, she can call Qantas customer service or register online to start the process on claiming her new card.

      Please refer to the contact number I’ve sent in your email where you can contact Qantas Cash customer service, as well as the link where your partner can register for a new card.

      For more details, kindly refer to our Qantas Cash card guide.

      I hope this helps.

      Cheers,
      Debbie

  9. Default Gravatar
    PuttingApril 16, 2015

    How do i put money onto my pre paid card

    • Staff
      JonathanApril 17, 2015Staff

      Hi, thanks for your inquiry!

      Loading funds onto your prepaid card can be done by logging into your Qantas Cash account. Please refer to the link I have sent to your email for applying/ logging into a Qantas Cash account.

      Cheers,

      Jonathan

  10. Default Gravatar
    JanMarch 30, 2015

    What is my account balance in Japan Yen

    • Staff
      JonathanMarch 30, 2015Staff

      Hi Jan, thanks for your inquiry!

      Please note that finder.com.au is a comparison service and is not directly affiliated with Qantas cash. It would be best to log in to the Qantas Cash website or contact Qantas directly to find out your account balance in Japanese Yen.

      Cheers,

      Jonathan

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