Frequently Asked Questions
What's the offer?
Eligible customers can receive a $100 digital Visa gift card when they purchase the Finder Exclusive Small 20GB SIM plan through Finder. Limited to 1 Reward per Finder member.
What are the key dates for this promotion?
- Promotion starts: 26 March 2026
- Promotion ends: 31 May 2026
- Eligibility requirement: Remain active until 15 July 2026
- Reward issued date: On or before 14 August 2026
How will I know if the offer has ended?
The promotion is only available while visible on Finder and may be withdrawn at any time.
Can I also claim other Southern Phone offers?
No, this reward cannot be combined with other Southern Phone promotions, including bill credit offers.
What products are eligible for the reward?
- Finder Exclusive Small 20GB SIM plan
A product I want isn't listed – can I still get the reward?
No, only the plan listed above is eligible.
Can I get the reward twice?
The reward is limited to one per Finder account.
How do I know if I'm on the right plan?
Eligible plan:
- Finder Exclusive Small 20GB SIM plan
Can I change my plan after signing up?
You may change your plan, but you must remain on an eligible product and meet all reward conditions.
How much will I get?
- $100 digital Visa gift card
How do I make sure my transaction is tracked?
- Click the promotional link via Finder
- Complete purchase within 3 hours
- Enable cookies and disable ad blockers
- Avoid private browsing or switching devices
- Do not use other cashback or rewards sites
When and how will I receive my reward?
- Sent via email as a digital Visa gift card
- Issued by Blackhawk Network on behalf of Finder
- Delivered by 14 August 2026
- Must be redeemed within 90 days
Who do I contact if I haven't received my reward?
If it's past 15 August 2026:
- Check your spam or promotions folder
- Contact Finder support using your registered email
What if my transaction wasn't tracked?
Ensure you followed all tracking steps, including using the correct link and completing your purchase in one session.
Is the gift card transferable or redeemable for cash?
No, the card is not transferable or redeemable for cash. It is valid for 3 years from issue.